Customer experience representative Work, Jobs in Wormington, Gls (with Salaries)

Customer Success Advisor
Mears Group —Evesham
- Up to £30,000 a year
- Monday to Friday
- Communication skills
- Annual leave
- Employee discount
Sales Representative
Cabin Master —Studley
- From £35,000 a year
- Weekend availability
- Sales
- Customer service
- Travel
- Free parking
- Annual leave
Quick apply
13d
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Customer Experience Representative - Part-time
CloudClevr —Cheltenham
- Part-time
- Organisational skills
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
14d
Account Coordinator
Crane Worldwide UK Limited —Wellesbourne
- Computer literacy
- Microsoft Office
- Administrative experience
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Administrative experience
- Free parking
- Annual leave
Quick apply
6d
Area Sales & Marketing Co-ordinator
Young's- Cotswolds and Oxfordshire —Moreton-In-Marsh
- Up to £35,000 a year
- Part-time
- Hospitality
- Project management
- Travel
- Employee discount
Quick apply
Dental Sales Representative
IQVIA —Worcester
- Full-time
- Sales
- Business development
- Driving
- Employee discount
- Gym membership
Deputy Manager
Iceland —Redditch
- £31,080 a year
- Full-time
- Team management
- Retail management
- Leadership
- Employee discount
- Referral programme
13d
Telesales / Business Developer
Howdens Joinery Co. —Worcester
- Full-time
- Sales
- Annual leave
- Employee discount
12d
Customer Service Assistant & Apprentice
Commercial —Cheltenham
- £17,000 - £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
5d
Call Handler FPCC
Gloucestershire Health and Care NHS Foundation Trust —Brockworth
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Care experience
- Patient care
6d
Resident Liaison Officer
Wates —Redditch
- Customer service
- Maintenance
- Administrative experience
7d
Sales Administrator
Ecoflam UK Ltd —Worcester
- From £25,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
Onsite Coordinator
Genmed.me Limited —Gloucester
- £26,000 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Sick pay
Quick apply
General Assistant
BaxterStorey UK —Stratford-upon-Avon
- £13.22 an hour
- Full-time
- Hospitality
- Café
- Employee assistance programme
- Employee discount
Quick apply
7d
Sales Support Administrator
Ecotricity —Stroud
- £25,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Fleet Optimisation Engineer
Airbus Operations Limited —Brize Norton
- Full-time
- Free parking
- Employee assistance programme

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customer experience representative jobs near wormington, gls

Customer Success Advisor

Mears Group -
Evesham

Apply Now

Job details

Permanent
Up to £30,000 a year

Benefits

Annual leave
Employee discount
Paid volunteer time

Qualifications

Complaint handling
Communication skills

Full job description

Annual salary: up to £30,000.00

REQ0038138

Contract Type:

Permanent

Business Area:

Customer Success

Location:

Evesham

Annual salary: up to £30,000.00

Customer Success Advisor

Location: Evesham

Contract: Full Time Permanent

Salary up to £30,000 per annum

42.5 hours per week (8-5 Monday- Friday)

Mears Group is mobilising a new long-term social housing repairs and maintenance partnership across the wider Midlands region. Delivering housing repairs and maintenance services across a geographically diverse social housing portfolio covering market towns, rural communities and urban locations, the contract will include responsive repairs, planned maintenance and property services with a strong focus on customer service, quality and community investment. We are now recruiting experienced Customer Success Advisors across South Worcestershire, North Gloucestershire, and surrounding areas to support the mobilisation and ongoing delivery of the contract.

About the Role:

We are looking for a Customer Success Advisor to join our team, working within a social housing environment on a stable and long‑term contract. The role is focused on delivering an excellent customer experience by working closely with our local operational teams, who understand the importance of collaboration and supporting the communities we serve.

As a Customer Success Advisor, you will be a positive and professional representative of Mears, acting as a key point of contact for customers throughout the works lifecycle. You will work closely with the contract operational team on a day‑to‑day basis, providing front‑facing support, guidance, and advice, as well as proactive and clear communication at every stage.

Putting the customer at the heart of everything we do, you will help ensure that service delivery meets the needs of the business, our clients, and our customers, contributing to positive outcomes and high levels of customer satisfaction.

Day to Day duties:

Be the first point of contact for complaints across all channels of communication

Resolve queries, diagnose situations, and process requests with care and accuracy
Use our bespoke system to log and manage customer interactions
Provide admin support for Customer & Communications tasks
Meet service level agreements and performance targets
Build strong relationships across the business
Create satisfaction by exceeding expectations

Role Criteria

Experience in Complaint handling
A natural communicator with great interpersonal skills
Calm under pressure, with a sharp eye for detail
Adaptable, empathetic, and customer-focused
Confident using new systems and multitasking effectively
Passionate about making a difference in diverse communities
Good communication skills written and verbal
Basic knowledge of housing maintenance and call centre environments desirable but not essential

Benefits we can offer you

25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
Family friendly policies

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply or to discuss your application further; contact:

Joe Monger ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Apply Now

Refine Your Search

customer experience representative jobs in wormington, gls

Customer Success Advisor

Sales Representative

1st Line Team Leader

Customer Experience Representative - Part-time

1st Line Engineer

Business Development Manager (IT)

Account Coordinator

Support Desk Analyst (First Line)

Area Sales & Marketing Co-ordinator

Dental Sales Representative

Deputy Manager

Telesales / Business Developer

Customer Service Assistant & Apprentice

Call Handler FPCC

Resident Liaison Officer

Sales Administrator

Onsite Coordinator

General Assistant

Sales Support Administrator

Fleet Optimisation Engineer

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