Hardware engineer Work, Jobs in Sheffield, Syk (with Salaries)

1st Line Support Engineer
SBK Computers —Chesterfield
- From £28,089 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee discount
Quick apply
5h
Development Engineer
ITM Power PLC —Sheffield
- Full-time
- CAD
- Engineering
- Mechanical knowledge
- Free parking
- Employee assistance programme
Quick apply
Network Deployment Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Communication skills
Quick apply
Hardware Design Engineer
ALSTOM —Mansfield
- £45,000 a year
- Engineering
- Continuous improvement
- Quality control
- Annual leave
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
Systems Engineer
Zenovo —Sheffield
- Up to £50,000 a year
- Full-time
- Engineering
- Java
- C++
Quick apply
Systems Engineer
Austin Consultants —Sheffield
- Engineering
- Programmable logic controllers
- Communication skills
Test Capability Engineer
ITM Power PLC —Sheffield
- Full-time
- Engineering
- Continuous improvement
- Quality control
- Free parking
- Employee assistance programme
Quick apply
Systems Engineer
Thrive —Mansfield
- Full-time
- Hybrid work
- Microsoft Outlook
- Communication skills
- Time management
Quick apply
1d
Senior Controls Engineer
March —Sheffield
- £0.01 a year
- Programmable logic controllers
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Experienced SoC Design Engineer
Arm —Sheffield
- £73,500 - £99,500 a year
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
Junior Networking Engineer
Network Communication Systems Ltd —Doncaster
- From £25,000 a year
- Weekend availability
- Computer literacy
- Windows
- Organisational skills
Quick apply
Principal Nuclear Engineer
ITI Group —Sheffield
- Full-time
- Team management
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
5d
Full Stack Software Engineer
Boxbar Tech —Wakefield
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Java
- SQL
- AWS
Quick apply
Overseas Contractor
LTM —Sheffield
- Full-time
- Windows
- Team management
- IT
Quick apply
Lead Programmer
Cast Iron Games —Wakefield
- Remote
- C++
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)
VINCI Energies —Worksop
- Engineering
- Programmable logic controllers
- Bachelor's degree
Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)
Actemium UK —Worksop
- Engineering
- Programmable logic controllers
- Bachelor's degree
Quick apply
Lead Programmer - Unreal
Cast Iron Games —Wakefield
- Hybrid work
- C++
- APIs
- Leadership
- Annual leave
- Employee assistance programme
Automation Engineer
Sonoco Limited RPC Chesterfield and Bradford —Chesterfield
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
Quick apply

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1st Line Support Engineer

SBK Computers
Chesterfield

Quick apply

Job details

Permanent | Full-time
From £28,089 a year
5 hours ago

Benefits

Free parking
Company pension
Company events
Employee discount
On-site parking

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Cloud infrastructure
Azure
Hardware repair
Incident queue management
Ticket management
Case record updates
Microsoft Office Suite
Windows
Technical support
Microsoft Office
Network infrastructure
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Customer support
VMWare
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Microsoft Azure
Active Directory

Full job description

We are looking to develop our current team with the addition of a passionate 1st Line Technical Support Engineer who is keen to learn and grow with the business. As a 1st line technical support engineer, you will be responsible for providing remote support for IT infrastructure, cloud hosting & telecoms networks.

You will be working with over 150 different clients varying from SMB to SME sizes, to resolve or escalate their technical issues in a prompt and professional manner as well as building and repairing PC’s, laptops and printers and other workshop duties. It will be a role working between workshop and helpdesk. Full training and support will be provided.

If you have a passion for IT and looking to bring new ideas to the team this could be the role for you.

Key responsibilities will include:

· Answering the technical line to support our clients as the first point of contact.

· Provide remote and telephone support for client networks and applications.

· Responsible for handling support of ticket requests which relate to all technology including; workstations, servers, printers, networks, and vendor specific hardware and software.

· Updating the help desk ticketing system, ensuring the calls are logged and all notes, progress and actions have been added promptly and accurately.

· Prioritise tickets based on impact to keep efficient progress.

· Work to the contracted SLA’s and liaise with 3rd parties as required, escalating within the helpdesk team were necessary.

· Building PC’s

· Pre delivery setup of laptops

· Repairing PC’s, laptops and printers

· Dealing with third parties to arrange external repairs and tracking documentation

· Stock control of components and cables

· Pre delivery preparation of servers / infrastructure equipment

· Updating asset register for customers new equipment before delivery.

· Keeping up to date with any training and learning logs.

· Dealing with deliveries and receipting them into stock

· Dealing with software issues e.g. installation and upgrade

Skills and Experience:

· 1-2 Years prior experience within a technical support focused role.

· Active Directory Administration

· Office 365 & Azure support and management.

· Windows 10,11 Operating systems.

· Microsoft Office 365 apps.

· Virtualisation (Hyper-V, VMware)

· Basic Routing and switching knowledge.

· Knowledge with backup vendor software such as Veeam, StorageCraft.

· Basic Telephony systems Knowledge.

· Current MS-10X or MD-10x certifications preferred but not essential.

Good communication skills
Proactive and eager to learn
Good knowledge of IT Systems and Support
Professional and Courteous
Comfortable with all aspects of customer service (face to face, phone and email)

Hours & Benefits

· Monday to Friday 8AM - 5PM

· 30 minutes of lunch daily

· 20 days holiday entitlement (plus bank holidays)

· Free onsite parking with EV charging points

· Air conditioned modern offices

· Training opportunities

Job Types: Full-time, Permanent

Pay: From £28,089.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
On-site parking

Application question(s):

Are you within 10 Miles of our Office in Chesterfield

Experience:

Technical support: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

hardware engineer jobs in sheffield, syk

1st Line Support Engineer

Development Engineer

Network Deployment Engineer

Hardware Design Engineer

Level 1 Helpdesk Engineer

Systems Engineer

Systems Engineer

Test Capability Engineer

Systems Engineer

Senior Controls Engineer

Experienced SoC Design Engineer

Junior Networking Engineer

Principal Nuclear Engineer

Full Stack Software Engineer

Overseas Contractor

Lead Programmer

Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)

Actemium Automation Teesside (Worksop) - Software Controls Systems Engineer (DCS)

Lead Programmer - Unreal

Automation Engineer

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