Web manager Work, Jobs in Belfast, Nir (with Salaries)

Head of Customer Success
Yellowcom —Belfast
- £60,000 - £100,000 a year
- Full-time
- Hybrid work
- Driving
- IT
- In-person
- Free parking
- Employee discount
Quick apply
12d
Proceeds of Crime Centre Development Manager
National Crime Agency —Belfast
- £4,218 - £55,575 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- In-person
- Annual leave
11d
Threat Senior Officer
National Crime Agency —Belfast
- £3,375 - £45,326 a year
- Part-time
- Hybrid work
- Data analysis skills
- Presentation skills
- In-person
- Annual leave
HR Operations Manager
Ministry of Justice —Belfast
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Human resources
- Organisational skills
- Annual leave
- Employee discount
3d
Junior Software Developer
Wilsons Auctions Ltd —Newtownabbey
- £60,000 a year
- Full-time
- AWS
- JavaScript
- Software development
- Free parking
- Employee discount
Quick apply
2d
Senior Software Developer
Wilsons Auctions Ltd —Newtownabbey
- £70,000 a year
- Full-time
- AWS
- JavaScript
- APIs
- Employee discount
- Bereavement leave
Quick apply
3d
AV Programming Associate
EOS —Banbridge
- Computer Science
- Engineering
- Java
Quick apply
Senior Software Engineer (Front End)
TP ICAP —Belfast
- Full-time
- AWS
- JavaScript
- HTML
Public Affairs Manager (Northern Ireland)
Cancer Research UK —Belfast
- £22,278 a year
- Part-time
- Communication skills
- Negotiation
Technical Lead
Wellington IT —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- DevOps
- Annual leave
- Flexible schedule
Team Leader
The Cedar Foundation —Belfast
- £15.14 an hour
- Weekend availability
- IT
- Annual leave
- Employee discount
Software Developer (Full Stack)
Woodside Logistics Group —Belfast
- Full-time
- Hybrid work
- Azure
- Oracle
- SQL
- Free parking
Quick apply
Software Developer - Prime Services
Marex —Belfast
- Full-time
- Azure
- DevOps
- Java
Quick apply
Skilled Maintenance Operative
Urbanbubble —Belfast
- £32,000 - £38,000 a year
- Full-time
- Maintenance
- Annual leave
- Sick pay
Quick apply
11d
Bid Administrator
Gilbert-Ash Ltd. —Belfast
- Full-time
- Microsoft Office
- Analysis skills
- Bachelor's degree
Quick apply
11d
Sales Representative
Versant Media —Belfast
- Full-time
- Hybrid work
- Sales
- Salesforce
- Microsoft Office
Quick apply
11d
Helpdesk Operator
Mitie —Lurgan
- £14.51 an hour
- Full-time
- Customer service
- In-person
Technical Buyer Administrator
Camlin Group —Lisburn
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
Software Development Manager
Plexible Digital Solutions Ltd —Belfast
- £5,000 - £7,200 a month
- Full-time
- Management
- DevOps
- Java
- Flexitime
Quick apply
5d
Software Testing Analyst 1-3 (Craigavon, North-West or Charnwood, Loughborough)
Almac Group —Craigavon
- Full-time
- Computer Science
14d

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web manager jobs near belfast, nir

Head of Customer Success

Yellowcom -
Belfast

Quick apply

Job details

Permanent | Full-time
£60,000 - £100,000 a year
12 days ago

Benefits

Free parking
Casual dress
Cycle to work scheme
Company pension
Company events
Private medical insurance
Employee discount
Referral programme
Sick pay
On-site parking

Qualifications

Driving Licence
Driving
Telecommunication
IT
Business coaching
Account management
Communication skills

Full job description

About Yellowcom

Yellowcom is one of the UK's fastest-growing business technology providers, delivering Telecoms, IT, Cyber Security, Connectivity, Mobile, Web Design and AI solutions.

We're growing both organically and through acquisition, creating exciting opportunities for ambitious people who want to shape the future of the business.

We're now looking for an experienced leader to take ownership of our Account Management function across the UK and Ireland.

This isn't simply a management role.

We're looking for someone who can build a best-in-class customer success strategy that improves customer satisfaction, increases retention and grows revenue from our existing customer base.

The Role

Reporting directly to the Managing Director, you'll lead and develop our Account Management teams across Belfast, Glasgow and Dublin.

You'll be responsible for both our office-based and field-based Account Managers, ensuring every customer receives exceptional service while identifying opportunities to strengthen relationships and grow accounts.

Using data rather than instinct, you'll continually review performance, identify trends and implement new initiatives that improve customer outcomes and commercial performance.

Key ResponsibilitiesLeadership

Lead, coach and develop Account Managers across multiple locations
Create a high-performance culture with clear KPIs
Recruit and develop future talent
Conduct regular one-to-ones and performance reviews
Travel regularly between Belfast, Glasgow and Dublin

Customer Success

Increase customer satisfaction across the group
Improve customer engagement throughout the customer lifecycle
Reduce customer churn
Develop proactive account review programmes
Ensure customers maximise the value from Yellowcom's products and services

Commercial Growth

Increase average revenue and margin per customer
Identify cross-selling and upselling opportunities
Work closely with Telecoms, IT and Web sales teams
Develop customer growth strategies
Improve renewal performance

Strategy & Analytics

Build meaningful KPI dashboards
Analyse customer data and trends
Review retention, NPS, customer feedback and profitability
Present monthly performance reports and improvement plans
Drive continuous improvement through measurable actions

What We're Looking For

Essential

Experience managing Account Management or Customer Success teams
Strong leadership and coaching ability
Commercially minded
Comfortable analysing data and making strategic decisions
Experience improving customer retention
Excellent communication skills
Full UK driving licence

Desirable

MSP, Telecoms, IT or Technology experience
Experience across multiple sites
CRM reporting experience
Experience integrating acquired businesses
Knowledge of customer satisfaction metrics such as NPS or CSAT

Success Will Be Measured By

Customer Satisfaction (CSAT/NPS)
Customer Retention
Gross Revenue Retention
Net Revenue Retention
Margin Growth per Customer
Cross-sell Revenue
Account Review Completion
Team Performance
Customer Engagement

What We Offer

Competitive salary
Performance-related bonus
Company car or car allowance
Hybrid working
Career progression within a rapidly growing business
Opportunity to shape the future of one of the UK's fastest-growing technology providers
Ongoing investment in training and development

Pay: £60,000.00-£100,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Cycle to work scheme
Employee discount
Free parking
On-site parking
Private medical insurance
Referral programme
Sick pay

Work Location: In person

Quick apply

Refine Your Search

web manager jobs in belfast, nir

Head of Customer Success

Proceeds of Crime Centre Development Manager

Threat Senior Officer

HR Operations Manager

Junior Software Developer

Senior Software Developer

AV Programming Associate

Senior Software Engineer (Front End)

Public Affairs Manager (Northern Ireland)

Technical Lead

Team Leader

Software Developer (Full Stack)

Software Developer - Prime Services

Skilled Maintenance Operative

Bid Administrator

Sales Representative

Helpdesk Operator

Technical Buyer Administrator

Software Development Manager

Software Testing Analyst 1-3 (Craigavon, North-West or Charnwood, Loughborough)

I want to receive the latest job alerts for web manager in belfast, nir

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