R&d engineer Work, Jobs in Newton Solney, Dby (with Salaries)

Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
Mechatronics / Mechanical Engineer
AM-COE —Derby
- £28,000 - £35,000 a year
- Full-time
- Engineering
- Master's degree
- Analysis skills
Quick apply
7d
Senior Electronics Engineer
AMETEK, Inc. —Leicester
- Schematics
- Engineering
- Electrical Engineering
Embedded Software Development Engineer in Test (Embedded SDET) - Nottingham, UK
Videojet —Nottingham
- Full-time
- Hybrid work
- Azure
- Computer Science
- Schematics
Technical Business Development Manager Agriculture Europe
Lubrizol —Hazelwood
- Full-time
- Doctoral degree
- Up to 50% travel
- Sales
7d
AI Software Engineer
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
13d
Chemical Manufacturing Engineer
Promethean Particles —Nottingham
- Engineering
- Laboratory experience
- Continuous improvement
- Life insurance
Quick apply
8d
R&D Packaging Assoc Engineer
PepsiCo —Leicester
- Microsoft Office
- Project management
Senior Life Cycle Engineer
Saint Gobain —Loughborough
- Analysis skills
- Communication skills
Quick apply
Technical Application Engineer
Etex Group —Measham
- Continuous improvement
- Communication skills
8d
Electrical Design & PLC Controls Engineer - no sponsorship available
Millitec Food Systems —Derby
- £35,000 - £45,000 a year
- Overtime
- AutoCAD
- Engineering
- C++
- Free parking
- Referral programme
Quick apply
Engineering Team Leader
Thermo Fisher Scientific —Loughborough
- Full-time
- Data analysis skills
- Maintenance
- Supervising experience
Applied AI Engineer (.NET/C#)
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Master's degree
- Software development
- In-person
Quick apply
13d
External Manufacturing Quality Auditor
Reckitt —Nottingham
- Organisational skills
- Communication skills
- Employee assistance programme
- Life insurance
Global Technology Engineer - Tabletting and Capsules
Reckitt —Nottingham
- Full-time
- AutoCAD
- Engineering
- Project management
- Employee assistance programme
- Life insurance
Maintenance Engineer
Hexcel Corporation —Leicester
- Full-time
- Maintenance
- Electrical experience
- Continuous improvement
5d
Shift Multi-Skilled Maintenance Craftsperson
Thermo Fisher Scientific —Loughborough
- Full-time
- Maintenance
- Analysis skills
- Continuous improvement
1d

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Technical Support Advisor

SolaX Power UK Ltd
Atherstone

Quick apply

Job details

Permanent | Full-time
From £30,000 a year

Benefits

Free parking
Casual dress
Company events
Employee discount
On-site parking

Qualifications

Software troubleshooting
English
Technical support
Zendesk
IT support
Communication skills

Full job description

Are you patient, customer-focused communicator looking to step into the booming renewable energy sector?

We are seeking a dedicated Technical Support Advisor to join our UK after-sales team.

Based entirely in our office, you will act as the friendly and essential first point of contact for installers out in the field.

We will provide comprehensive product training, empowering you to confidently provide efficient remote support and guide users through basic troubleshooting for our solar inverters and energy storage systems.

Key Responsibilities:

Dedicated Helpline Support: Act as the primary voice of our company, answering incoming phone calls from UK installers and on-site customers to provide immediate technical assistance.

Guided Troubleshooting: Calmly and clearly guide installers through basic operations, system settings, and standard troubleshooting procedures for our inverters and battery systems.

Ticket Management: Use Zendesk to accurately log, track, and close incoming support cases, ensuring every customer query is handled professionally.

Seamless Escalation: Identify complex technical issues, document the details clearly, and promptly escalate them to our Senior Engineers or R&D team for further investigation.

Requirement:

Experience: Previous experience in a call center, technical support helpline, or a similar customer-facing role. (While not strictly required, a background as an electrician apprentice or practical PV/battery installation experience is a strong bonus!)

Empathy & Resilience: High patience and a strongly customer-oriented mindset. You must be adept at managing the emotional stress of installers who are facing urgent issues on-site.

Communication Skills: Excellent verbal and written English. You must be able to explain technical steps clearly and confidently over the phone.

Professional Skills: Familiarity with standard office tools. Experience with ticketing systems (e.g., Zendesk) is highly preferred.

Mindset: A genuine and strong willingness to learn technical concepts in the renewable energy sector.

Education: No specific degree required - your communication skills, empathy, and eagerness to learn are what matter most to us.

Must have the right to work in the UK without sponsorship.

Pay: From £30,000.00 per year

Benefits:

Casual dress
Company events
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

r&d engineer jobs in newton solney, dby

Technical Support Advisor

Mechatronics / Mechanical Engineer

Senior Electronics Engineer

Embedded Software Development Engineer in Test (Embedded SDET) - Nottingham, UK

Technical Business Development Manager Agriculture Europe

AI Software Engineer

Chemical Manufacturing Engineer

R&D Packaging Assoc Engineer

Senior Life Cycle Engineer

Technical Application Engineer

Electrical Design & PLC Controls Engineer - no sponsorship available

Engineering Team Leader

Applied AI Engineer (.NET/C#)

External Manufacturing Quality Auditor

Global Technology Engineer - Tabletting and Capsules

Maintenance Engineer

Shift Multi-Skilled Maintenance Craftsperson

I want to receive the latest job alerts for r&d engineer in newton solney, dby

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