Retail customer service representative Work, Jobs in Dummer, Ham (with Salaries)

Customer Service Advisor
Unum Group —Basingstoke
- £26,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
11d
Customer Service Assistant
OurCoop —Crowthorne
- £12.75 an hour
- Part-time
- Customer service
- Annual leave
- Employee discount
Quick apply
1h
Customer Service Agent
Auxillis —Reading
- £30,143 a year
- Annual leave
- Employee discount
Quick apply
7d
Customer Service Specialist
Carsa Limited —Southampton
- Up to £30,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Customer Service Assistant
Mole Country Stores —Andover
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- No experience needed
- IT
- Free parking
- Store discount
8d
Customer Service Assistant (Games)
HB Leisure —Romsey
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- Guest services
- Communication skills
- Employee assistance programme
- Flexible schedule
Quick apply
Customer Services Advisor
Portsmouth Water —Havant
- £26,458 - £32,401 a year
- CRM software
- Data entry
- Annual leave
- Employee assistance programme
Quick apply
8d
E-commerce Customer Service Operations Specialist
Home Touch Interiors Ltd —Guildford
- £28,000 - £30,000 a year
- Part-time
- Microsoft Excel
- Customer service
- In-person
- Free parking
Quick apply
5d
Customer Service Agent - Reading
SIXT UK —Reading
- £29,447.81 a year
- Weekend availability
- Sales
- English
- Driving
- Free parking
- Paid training
Quick apply
One Stop - Customer Service Assistant
One Stop —Henley on Thames
- £12.81 an hour
- Full-time
Customer Service Assistant
Admiral Slots —Reading
- £12.75 an hour
- Part-time
Quick apply
Customer Service Assistant
Southern Co-op —Clanfield
- Employee assistance programme
- Employee discount
1d
Customer Service Representative
Curium Pharma —Portsmouth
- Customer service
- Analysis skills
- Organisational skills
Customer Support Representative
Safran —Fareham
- Full-time
- English
- Communication skills
- Free parking
- Flexitime
13d
Customer Service Assistant
Bradfield Group —Bradfield
- £26,718.07 a year
- School
Part-Time Night Shift Customer Service Assistant
Game Nation —Fareham
- £12.71 - £13.21 an hour
- Overtime
- Management
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
1d
Full Time Night Shifts Customer Service Assistant
Game Nation —Fareham
- £12.71 - £13.21 an hour
- Overtime
- Management
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee assistance programme
Quick apply
1d
Customer Service Advisor
Scania —Fareham
- From £27,295 a year
- Full-time
- Travel
- No travel
- Employee discount
- Life insurance
Customer Service Advisor
Halfords —Bracknell
- £30,810 - £36,060 a year
- Full-time
- Customer service
- Computer literacy
- Computer skills
- Annual leave
- Employee discount
Customer Services Advisor
Halfords —Southampton
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
8d

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Customer Service Advisor

Unum Group -
Basingstoke

Apply Now

Job details

Full-time
£26,000 a year
11 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Client engagement
Computer literacy
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Job Posting End Date: August 07

Who are we?

We’re a specialist employee benefits provider, striving to create healthy, happy workplaces. As part of the international Unum Group, we’re on a collective mission to help the working world thrive.

The role

What will you be doing?

Location: Basingstoke, hybrid (2 days working from home per week)
Salary: £26,000

Make a difference, one conversation at a time.
At Unum, we're here when people need us most. Through our Dental team, we help customers access the support they need, providing a service that is clear, straightforward and genuinely helpful.

What will you bring?

We're looking for dynamic, customer focused individuals who love talking to people, thrive in a busy environment, and want to be part of a company that makes a real difference. If you're a confident communicator who enjoys connecting with people, solving problems and delivering exceptional service, we'd love to hear from you.

What you'll be doing
As a Customer Service Advisor, you'll be at the heart of our customer experience. You'll speak with customers every day, helping them understand their cover, answering questions, and processing claims accurately and efficiently.

You'll be trusted to solve problems and deliver excellent service, all while building confidence and trust with our customers.

Key responsibilities include:

Handling inbound customer phone calls enquiries with professionalism and empathy.
Explaining policy cover and claim decisions clearly and confidently.
Processing claims accurately in line with policy terms and company guidelines.
Supporting customers to make informed decisions by providing clear, fair and accurate information.
Working closely with colleagues to deliver outstanding customer outcomes.
Meeting quality, service and productivity targets in a regulated environment.

What we're looking for
We're interested in finding people with the right attitude, energy and communication skills.

You'll be someone who:

Loves speaking with people and building rapport over the phone.
Has excellent verbal communication skills and a natural customer-first approach.
Enjoys solving problems and finding solutions.
Is organised, detail-oriented and able to prioritise tasks.
Works well independently and as part of a team.
Is comfortable using computer systems and learning new processes.
Takes pride in delivering a high-quality service.

This opportunity could be a great fit for someone from a customer service, contact centre, hospitality, retail, healthcare administration, financial services, insurance, or office-based administration background who enjoys helping people and wants a rewarding career with purpose.

#LI-MD

Why join us?

At Unum, we’ve created a workplace where people feel supported to progress and grow, and can see their ambitions coming to life.

As a part of our commitment to creating an inclusive workplace , we actively encourage applications from those with disabilities and those with long-term health conditions.

If you meet the essential criteria for the role and choose to opt in to the scheme during your application, you will be offered an interview under the Disability Confident Scheme.

If you need assistance and/or reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] .

We are proud to be a Disability Confident Employer.

Company:

Unum UK

Apply Now

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retail customer service representative jobs in dummer, ham

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Customer Service Assistant

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Customer Service Specialist

Customer Service Assistant

Customer Service Assistant (Games)

Customer Services Advisor

E-commerce Customer Service Operations Specialist

Customer Service Agent - Reading

One Stop - Customer Service Assistant

Customer Service Assistant

Customer Service Assistant

Customer Service Representative

Customer Support Representative

Customer Service Assistant

Part-Time Night Shift Customer Service Assistant

Full Time Night Shifts Customer Service Assistant

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Customer Services Advisor

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