Travel agents Work, Jobs in Hempstead, Ess (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
Travel Consultant
Premier Travel Ltd. —Saffron Walden
- From £24,785 a year
- Part-time
- Customer service
- Travel
- Organisational skills
- Work from home
- Employee discount
Quick apply
1d
Travel Sales Consultant
Trailfinders —Cambridge
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Ground Handling Agent
ABM UK —Stansted
- £27,922 a year
- Weekend availability
- Free parking
Quick apply
Trainee Estate Agent
Minors & Brady LTD —Bury St. Edmunds
- £16,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Administrative experience
- Health & wellbeing programme
Quick apply
Travel Consultant - Harlow
Hays Travel —Harlow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Personal Travel Expert - Chelmsford
Audley —Chelmsford
- £29,000 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Employee assistance programme
- Employee discount
1d
Apprentice Business Travel Consultant
Inntel Ltd —Feering
- £18,540 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
4d
Chartered Surveyor - Health Complex Caseworker
HM Revenue and Customs —Croydon
- £59,342 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Negotiation
- Work from home
7d
Preventive Conservator (EMS)
Imperial War Museums —Duxford
- £32,000 - £35,000 a year
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Operations Specialist
Neutreeno —Cambridge
- £32,500 - £37,500 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
- Annual leave
Quick apply
Senior Business Development Specialist, Europe
CATS Global Schools —Cambridge
- Holidays
- Spanish
- Sales
- English
2d
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
Domestic Energy Inventory Clerk
Connells Group —Witham
- Full-time
- Communication skills
Quick apply
13d
Painter
US Visiting Forces Local National Direct Hire —Mildenhall
- £14.24 - £15.58 an hour
- Overtime
- Travel
- Free parking
- Annual leave
Quick apply
8d
HGV Tipper Driver (Cavenham) IP28 6SE
SRC Group —Cambridge
- Communication skills
- Employee discount
Senior Site Manager
Strabag —Bishop's Stortford
- Civil engineering
- Engineering
- Travel
13d
Operations Optimisation Manager
Gray Dawes Group —Colchester
- Full-time
- Hybrid work
- Management
- Customer service
- Data analysis skills
- Employee assistance programme
Quick apply
22h

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Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

travel agents jobs in hempstead, ess

Assisted Travel Check-In Agent / Host

Travel Consultant

Travel Sales Consultant

Assisted Travel Check-In Agent / Host

Travel Consultant

Ground Handling Agent

Trainee Estate Agent

Travel Consultant - Harlow

Personal Travel Expert - Chelmsford

Apprentice Business Travel Consultant

Chartered Surveyor - Health Complex Caseworker

Preventive Conservator (EMS)

Operations Specialist

Senior Business Development Specialist, Europe

Technical Helpdesk Engineer

Domestic Energy Inventory Clerk

Painter

HGV Tipper Driver (Cavenham) IP28 6SE

Senior Site Manager

Operations Optimisation Manager

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