Aftersales manager Work, Jobs in Brent, Gtl (with Salaries)

Service Advisor
Porsche Retail Group —London
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
9d
Service Manager
Vertu Motors —Slough
- £50,000 - £75,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee discount
Quick apply
Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Free parking
- Annual leave
7d
Aftercare Manager
Arkay Windows —Watford
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Retail Manager
Lithia —London
- Customer service
- Team management
- Training & development
- Annual leave
- Employee discount
5d
Sales Associate
Belstaff —London
Quick apply
Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
7d
Sales Manager
Lithia —London
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee discount
5d
Department Manager
Giorgio Armani —London
- Full-time
- Management
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Client Experience Manager Harrods
Hermès Paris —London
- Full-time
- Leadership
13d
Sales Executive - Hunter
Kone —London
- Full-time
- Hybrid work
- Sales
- Salesforce
- English
Jewellery Specialist
Annoushka Fine Jewellery —London
- Weekend availability
- Sales
Regional Sales Representatives
Shackerley (Holdings) Group —London
- Full-time
- Business development
- Communication skills
- Negotiation
Service Team Leader
Riverside Consultancy —Middlesex
- £35,000 - £37,000 a year
- Full-time
- Training & development
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Distributor Sales Specialist
Honda —Bracknell
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Analysis skills
- Flexitime
- Work from home
7d
Vehicle Technician
Brayley —Hendon
- Full-time
- Customer service
- Time management
- Referral programme
Quick apply
Service Advisor
Lookers —Guildford
- £32,000 - £38,000 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
Quick apply
13d
LCV & Fleet Sales Executive
Renault Retail Group —London
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Salary: Basic £35,000/annum plus commission(OTE £40,000/annum)
Currie Motors —Kingston upon Thames
- £35,000 - £40,000 a year
- Weekend availability
- Sales
- Supervising experience
- Organisational skills
- Employee discount
Master Technician
Lookers —London
- £46,000 a year
- Full-time
- Maintenance
- Automotive diagnostics
- Annual leave
Quick apply

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Service Advisor

Porsche Retail Group -
London

Quick apply

Job details

Full-time
£36,000 a year
9 days ago

Benefits

Free parking
Company pension
Employee assistance programme
On-site parking

Qualifications

Financial Conduct Authority guidelines
Vehicle service booking
Driving Licence
Customer service
Upselling
Automotive service
Relationship management
Customer interaction
Communication skills
Add-on sales

Full job description

As a Service Advisor, you are fundamental to our customers’ ownership experience, and the overall performance of the Aftersales Department. Combining your vehicle technical knowledge with strong communication skills, you’ll ensure vehicles are serviced or repaired correctly first time, driving sales of valued added services, and fostering long-term customer relationships.

Responsibilities:

Deliver exceptional customer experience aligned with Porsche Service Process
Communicate technical info effectively for upselling and meet departmental targets
Manage workshop repairs and provide regular customer updates
Handle Direct Dialogue interactions, service requirements, and upsell per manufacturer guidelines
Assist showroom customers with bookings and accessory sales; manage overflow bookings
Confirm booking details with customers before appointments
Manage customer vehicles and key allocation on site
Prepare service invoices with technical explanations per manufacturer standards
Plan and allocate work to Service Technicians for maximum productivity with Service Team Manager
Ensure compliance with RICS, Warranty Audit, FCA, and complete required training and accreditations

Requirements

Minimum Attributes:

Full UK Drivers Licence
Dealership experience with an understanding of automotive systems and repair processes
Understand and apply the FCA principles of Treating Customers Fairly in order to deliver good customer outcomes
Strong focus on meeting customer needs and ensuring satisfaction.
Worked in a fast-paced environment

Desirable Attributes:

Ability to clearly convey information to customers and team members
Confidence to upsell services and products when appropriate
Able to Contribute fully within the team, ensuring the right environment is maintained

Benefits

Porsche Retail Group are committed to promoting a culture that champions diversity and equal opportunities.

PRG believe diverse teams are catalysts of innovation and create multiple new ideas. One of our priorities is to celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.

In return, we offer:

Basic Salary of £36,000 per annum, depending on experience
Up to 35% of salary bonus
33 days holiday, with extra days for long service
Fixed hours each week - Monday to Friday 8.00am to 6.00pm and 1 in 4 Saturdays on a rota basis from 8.00am to 1.00pm.
Option of a VW Group Vehicle at a preferential leasing rate
Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products
Life Assurance
DC Pension Scheme
Employee Assistance Program - support and advice on issues impacting your wellbeing
Dedicated mental health champions
Employee representative body - your voice at work

Centre:
Porsche Centre West London is our largest Centre in the south of England and soon to be the largest aftersales facility for Porsche globally. Our Centre is divided over 2 locations. Our main Centre conveniently located on the A4 and just a short walk from the vibrant Chiswick High Road, with free staff parking just a short walk away or Gunnersbury Tube or Chiswick Park Station are within a 15-minute walk. We have a dedicated satellite after-sales service near Kew, easily accessible from the A4 with onsite parking.

Company:
Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South-East.

Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state-of-the-art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.

Quick apply

Refine Your Search

aftersales manager jobs in brent, gtl

Service Advisor

Service Manager

Warranty Administrator

Aftercare Manager

Retail Manager

Sales Associate

Assistant Service Manager

Sales Manager

Department Manager

Client Experience Manager Harrods

Sales Executive - Hunter

Jewellery Specialist

Regional Sales Representatives

Service Team Leader

Distributor Sales Specialist

Vehicle Technician

Service Advisor

LCV & Fleet Sales Executive

Salary: Basic £35,000/annum plus commission(OTE £40,000/annum)

Master Technician

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