Aftersales manager Work, Jobs in Haringey, Gtl (with Salaries)

Assistant Service Manager
FRANK G. GATES LIMITED —Stevenage
- From £36,000 a year
- Full-time
- Computer literacy
- Team management
- In-person
- Employee discount
Quick apply
11d
Sales Manager
Lithia —London
- Customer service
- Training & development
- Communication skills
- Annual leave
- Employee discount
9d
Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Organisational skills
- Free parking
- Annual leave
11d
CX Researcher (Customer Journey)
VML/WPP Enterprise Solutions —London
- Communication skills
- Analytics
Quick apply
5d
Retail Manager
Lithia —London
- Customer service
- Team management
- Training & development
- Annual leave
- Employee discount
9d
Aftercare Manager
Arkay Windows —Watford
- From £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Service Advisor
Hedin Automotive —London
- £35,525 - £50,000 a year
- Overtime
- Organisational skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
12d
Automotive Warranty Administrator
BYD Europe —Hounslow
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Free parking
- Annual leave
Client Experience Manager Harrods
Hermès Paris —London
- Full-time
- Leadership
Service Advisor
Porsche Retail Group —London
- £36,000 a year
- Full-time
- Customer service
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
13d
Sales Executive - Hunter
Kone —London
- Full-time
- Hybrid work
- CRM software
- English
- Business development
Sales Associate
Belstaff —London
Quick apply
Regional Sales Representatives
Shackerley (Holdings) Group —London
- Full-time
- Business development
- Communication skills
- Negotiation
Jewellery Specialist
Annoushka Fine Jewellery —London
- Weekend availability
- CRM software
- POS
Aftersales Advisor - Gravesend Ford
Allen Motor Group —Gravesend
- £30,620 - £33,500 a year
- Full-time
- Organisational skills
- Computer skills
- Employee discount
- Referral programme
Concession Manager
Ribble Cycles —Chertsey
- £31,500 a year
- Temporary
- In-person
- Retail management
- Leadership
- Store discount
- Health & wellbeing programme
Quick apply
2d
LCV & Fleet Sales Executive
Renault Retail Group —London
- £35,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Vehicle Technician
Brayley —Hendon
- Full-time
- Customer service
- Time management
- Referral programme
Quick apply
Service Team Leader
Riverside Consultancy —London
- £35,000 - £37,000 a year
- Full-time
- Training & development
- Communication skills
- Time management
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Master Technician
Lookers —London
- £46,000 a year
- Full-time
- Customer service
- Annual leave
Quick apply

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Assistant Service Manager

FRANK G. GATES LIMITED -
Stevenage

Quick apply

Job details

Full-time
From £36,000 a year
11 days ago

Benefits

Company pension
Employee discount

Qualifications

Driving Licence
Operations management
Computer literacy
Stakeholder liaison
Internal department liaison
Complaint handling
Numeracy
Team management
Automotive service
Customer interaction

Full job description

We are currently seeking an Assistant Service Manager to join the team at Gates of Stevenage.
This role will suit an enthusiastic individual who is keen to take the next step in their career in Aftersales. Primarily responsible for leading the front of house customer experience, in ensuring that the dealership exceeds our customers’ expectations. Deputising for the Service Manager in their absence, you will also be accountable for key processes and will play a fundamental role in driving departmental performance. You will be responsible for every aspect of the customer’s aftersales experience.

Key Responsibilities:

Lead, mentor, and develop the customer service team to deliver high-quality support.
Problem solve and Handle and escalated customer complaints or issues
Develop/drive a communication focused department culture
Collaborate with other departments (Sales, Marketing, Product) to improve the overall customer experience.
Assisting with the management of the Service Team (including Vehicle Technicians, Service Advisors and Department Administrators).
Assisting with the coaching and mentoring of the Service Team.
Keeping up to date with the latest offers and market opportunities, you will ensure the department is efficient, productive and profitable.
Ensuring all servicing requirements are carried out correctly, competently and efficiently, to guarantee industry leading customer satisfaction results.
Maintain a safe and healthy working environment; ensuring staff comply with all Health and Safety requirements.

Minimum Requirements:

Experience within a customer experience focused environment
You are expected to lead by example and will provide practical solutions to problems with a hands-on approach.
Strong interpersonal skills and ability to communicate effectively with customers, colleagues, and other departments across the business is essential.
You will show a passion for delivering exemplary customer service, work with integrity, and use your initiative to make informed decisions.
You will have a high standard of numeracy and literacy skills.
You will be IT literate (experience using Kerridge/ADP/CDK Global system would be an advantage).
A full driving licence is essential.

Working Hours: 42 hrs per week (Monday - Friday), Saturdays Tri-weekly

Salary: Negotiable depending on experience

Benefits: 25 Days Holiday Allowance, Company Pension Scheme, Staff Discount on Vehicles and Servicing, Career Development

Gates are an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability or other characteristics. Our hiring decisions are made using an unbiased approach and we are committed to creating an inclusive environment for all employees and candidates to feel welcome.

Reasonable adjustments: All interviews assess the skills of the job itself and should not put you at a disadvantage of your disability/condition. If you require reasonable adjustment, please let us know so we can accommodate you. To do this, please include your reasonable adjustment requirements during the application stage or contact the person who offered you an interview. You do not have to disclose your condition when you are applying for a role with us. The Equality Act 2010 defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.

Job Type: Full-time

Pay: From £36,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

aftersales manager jobs in haringey, gtl

Assistant Service Manager

Sales Manager

Warranty Administrator

CX Researcher (Customer Journey)

Retail Manager

Aftercare Manager

Service Advisor

Automotive Warranty Administrator

Client Experience Manager Harrods

Service Advisor

Sales Executive - Hunter

Sales Associate

Regional Sales Representatives

Jewellery Specialist

Aftersales Advisor - Gravesend Ford

Concession Manager

LCV & Fleet Sales Executive

Vehicle Technician

Service Team Leader

Master Technician

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