Logistics Work, Jobs in Ponteland, Nbl (with Salaries)

Sea Logistics Customer Care Specialist
Kuehne+Nagel —Newcastle upon Tyne
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee assistance programme
Service Director - Operations
Gateshead Council —Gateshead
- £99,245 - £115,017 a year
- Full-time
- Hybrid work
- Annual leave
- Employee discount
13d
Customer Service Representative
TT Electronics plc —Bedlington
- Full-time
- Sales
- Customer service
- Data entry
- Annual leave
- Employee assistance programme
8d
Warehouse Operative
A.L.S SORTING —Newburn
- £12.71 an hour
- Full-time
- Forklift
- Warehouse experience
- In-person
Quick apply
8d
Import Coordinator - CMP Products
British Engines —Cramlington
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Employee assistance programme
2d
Warehouse Floor Manager – Appliance Refurbishment & Operations
Gap Renew —Gateshead
- £32,000 - £38,000 a year
- Full-time
- Heavy lifting
- Team management
- In-person
- Store discount
- Employee discount
Quick apply
13d
Research and Development Engineer (Marine Logistics)
Kinewell —Newcastle upon Tyne
- £35,000 - £50,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Maths
- Mentoring
- Free parking
- Flexitime
Quick apply
Customer Account Co-ordinator
EPICURIUM LTD —Consett
- £26,500 - £28,750 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee discount
Quick apply
1d
Product and Procurement Coordinator
Nirvana Europe Ltd —Wallsend
- From £23,958 a year
- Full-time
- Merchandising
- English
- Travel
- Free parking
Quick apply
5d
Sea Logistics Business Development Manager
Kuehne+Nagel —Newcastle upon Tyne
- Sales
- Employee assistance programme
Apprentice Purchase Ledger Administrator
RAMAGE TRANSPORT —Newcastle upon Tyne
- £16,000 - £24,800 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
Transport Planner
Prima Cheese —Seaham
- Full-time
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Logistics Co-ordinator
LOGISTEED UK Limited —Birtley
- £28,000 a year
- Overtime
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
5d
Warehouse Manager
SOFA CENTRE —Durham
- £12.71 - £15.00 an hour
- Full-time
- Management
- In-person
- Leadership
- Employee discount
Quick apply
11d
Fulfilment Warehouse Manager
The Fulfilment Experts Ltd —Peterlee
- £34,500 - £40,000 a year
- Full-time
- ERP systems
- Supervising experience
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
5d
Warehouse Operative - Sunday Shift Only (5 hours per week)
Alliance Healthcare —Newcastle upon Tyne
- £12.96 an hour
- Part-time
- Continuous improvement
- Warehouse experience
- Communication skills
- Employee assistance programme
9d
Stock & Systems Manager
ASDA —Washington
- Full-time
- IT
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
2d
Relief Logistics Security Officer
Mitie —Washington
- £13.23 an hour
- Part-time
- Travel
- Annual leave
- Employee discount
Stock Controller
Kinaxia Transport & Warehousing —Sunderland
- £28,000 a year
- Full-time
- Employee discount
Quick apply
5d
Transport Planner
AIT Home Delivery —Seaham
- £16.62 an hour
- Customer service
- IT
- Communication skills
11d

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Sea Logistics Customer Care Specialist

Kuehne+Nagel -
Newcastle upon Tyne

Apply Now

Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Organisational skills
IT
Root cause analysis

Full job description

JOB DESCRIPTION

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

‎

Challenge your talent and come onboard to live an extraordinary experience. Are you ready to ignite the future of logistics together? We are looking for a Sea Logistics Export Customer Care Specialist for our office in Newcastle. The Customer Care Specialist will be part of a team within the Customer Care Location responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up. The Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel, as well as documenting and investigating any deviations from the expected level of service provided.

How you create impact

Ensure all requests carried out to the pre-set service levels and standard procedures, in a timely manner, in line with the KPI requirements
Ensure service excellence by leveraging a high level of forwarding and market knowledge
Document, investigate and conduct root cause analysis on any deviations using our systems (CoreLog, NPS)
Closely liaise with Sales owners to ensure the smooth on-boarding of new customers
Conduct claims management, from reporting through to closure
Ensure compliance with company, industry and legal standards is adhered to across the function
Participate in workshops and conference calls as required
Continuously analyse customer reports to identify areas for improvement system.

What we would like you to bring

Ability to understand and execute new processes
Excellent knowledge of MS office features, especially excel
Strong affinity with required customer quality standards
Strong customer service orientation
Excellent organisational skills and strong interpersonal skills

What's in it for you

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne + Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Contact

Melania Montella

+49 30 4036371302

Apply Now

Refine Your Search

logistics jobs in ponteland, nbl

Sea Logistics Customer Care Specialist

Service Director - Operations

Customer Service Representative

Warehouse Operative

Import Coordinator - CMP Products

Warehouse Floor Manager – Appliance Refurbishment & Operations

Research and Development Engineer (Marine Logistics)

Customer Account Co-ordinator

Product and Procurement Coordinator

Sea Logistics Business Development Manager

Apprentice Purchase Ledger Administrator

Transport Planner

Logistics Co-ordinator

Warehouse Manager

Fulfilment Warehouse Manager

Warehouse Operative - Sunday Shift Only (5 hours per week)

Stock & Systems Manager

Relief Logistics Security Officer

Stock Controller

Transport Planner

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