Application operations support analyst Work, Jobs in Stoke Bishop, Bst (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
Funding Analyst
Research England —Bristol
- £37,841 a year
- Full-time
- Presentation skills
- Agile
- In-person
- Annual leave
- Flexible schedule
3d
Tolerancing Analyst
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- CAD
- Engineering
- Project management
- Free parking
- Employee assistance programme
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
1d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week
Deloitte —Bristol
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Analyst - Data & AI
PACT Solutions —Bristol
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- ERP systems
- Data analysis skills
Quick apply
1d
IAM Analyst
Starling —Cardiff
- Full-time
- Hybrid work
- AWS
- Bachelor's degree
- Scripting
- Annual leave
- Employee discount
Quick apply
Customer Due Diligence Analyst
Ayvens —Bristol
- £28,000 - £32,000 a year
- Full-time
- Analysis skills
- Financial services
- Free parking
- Annual leave
Portfolio Implementation Analyst
Evelyn Partners —Bristol
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- Financial services
Quick apply
4d
FinCrime Due Diligence Analyst
Capital on Tap —Cardiff
- £500 - £750 a week
- Analysis skills
Senior Business Analyst
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Hybrid work
- Presentation skills
- Leadership
10d
Data Insights & Business Intelligence Analyst
TLT —Bristol
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
Environmental Data Analyst - 12 month FTC
Bristol Waste Company —Bristol
- £335,000 - £340,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Quick apply
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Software troubleshooting
- Employee assistance programme
Quick apply
Business Analyst
Forestry Commission —Bristol
- £40,388 a year
- Full-time
- Hybrid work
- Microsoft Access
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Credit Policy Analyst
Ayvens —Bristol
- Full-time
- Communication skills
- Free parking
- Annual leave

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application operations support analyst jobs near stoke bishop, bst

External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

application operations support analyst jobs in stoke bishop, bst

External Identity Support Analyst (Cardiff)

Business Analyst

Funding Analyst

Tolerancing Analyst

Case Reviewer (Cardiff)

1st Line Technical Analyst

Consumer Support Analyst

Consumer Support Analyst

Onsite Technical Analyst, IT Infrastructure Services Part Time 3 days per week

Analyst - Data & AI

IAM Analyst

Customer Due Diligence Analyst

Portfolio Implementation Analyst

FinCrime Due Diligence Analyst

Senior Business Analyst

Data Insights & Business Intelligence Analyst

Environmental Data Analyst - 12 month FTC

Senior Service Desk Analyst

Business Analyst

Credit Policy Analyst

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