End user support Work, Jobs in Crawley Down, Wsx (with Salaries)

Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
IT Support Technician (Level 1)
Ardingly College —Haywards Heath
- £27,976 a year
- Full-time
- Customer service
- Organisational skills
- IT
IT Support Jr. / Service Desk Analyst Jr.
Kronia —Brighton
- £25,000 - £35,000 a year
- Full-time
- Customer service
- IT
- In-person
Quick apply
Global Tier 1 Service Desk Technician
KBR —Leatherhead
- Weekend availability
- Hybrid work
- Azure
- Computer Science
- Customer service
- Annual leave
- Flexible schedule
1st Line Support Analyst
Fluidone —Chessington
- £24,000 a year
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
Junior IT Support Technician - Starting 5th October 2026
The Children's Trust —Tadworth
- Call to connect
- Free parking
- Annual leave
Quick apply
11d
Ambulance Care Assistant (Renal)
EMED Group —Redhill
- £12.71 an hour
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Application Support Analyst
Clinisys —Woking
- Hybrid work
- Customer service
- Organisational skills
- IT
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Azure
- Windows
- Microsoft Office
- Employee assistance programme
Quick apply
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Azure
- Windows
- SQL
- Employee assistance programme
Quick apply
System Test Engineer
Cubic Corporation —Salfords
- Overtime
- Word processing
- Engineering
- SQL
5d
IT 2nd Line Service & Support Engineer
LSEC —London
- £27,597 - £32,795 a year
- University
- Continuous improvement
- Mentoring
- Annual leave
- Employee assistance programme
Care Support Worker
Kendall Care Limited —Sussex
- From £25,000 an hour
- Part-time
- English
- In-person
- Care plans
- Free parking
Quick apply
6d
3rd Line IT Support
Trooli —West Malling
- £45,000 - £50,000 a year
- Full-time
- Azure
- Mentoring
- Scripting
- Employee discount
Quick apply
12d
Service Desk Analyst
Pensions Regulator —Withdean
- £32,154 a year
- Hybrid work
- Presentation skills
- Organisational skills
- In-person
- Annual leave
- Flexitime
10d
Business Support Officer
Cognus Limited —Wallington
- From £28,275.30 a year
- Full-time
- Hybrid work
- Microsoft Office
- SharePoint
- IT
- Annual leave
- Employee assistance programme
Quick apply
9d
Quality Systems Support Senior Associate (Hybrid)
Thermo Fisher Scientific —Horsham
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Flexible schedule
12d
Bookkeeper - Part Time
Cedarmore Housing Association Ltd —Bromley
- £17 an hour
- Temporary
- Accounting
- In-person
- Communication skills
Quick apply
13d
IT Helpdesk Technician
FluidOne —Brighton
- Full-time
- Customer service
- Windows
- Microsoft Office
- Employee assistance programme
6d
Administrator (Support & Operations)
HCLTech —Adur District
- Rotating shift
- Software troubleshooting
- Customer service
- Computer networking

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Product Support Specialist

The Good Travel Collective
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Full-time
£29,000 - £34,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
Quality control
IT support

Full job description

Full time, Monday to Friday, 37.5 hours per week

Remote or Hybrid (2 days based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London offices) with flexibility to travel to attend team meetings as and when required.

Salary: £29,000 - £34,000 per annum plus 10% bonus

The ‘Good’ things you can get:

Birthday day off work
Contributory Pension Scheme – matched up to 8%
Life Assurance – up to 4 x salary
Health cash plan including Gym and retail discounts
Employee Assistance Programme and Virtual GP
YuLife Wellbeing & ESG app
Employee Service Award Scheme recognising service levels with gifts, experiences and holidays
Family friendly policies including enhanced Mat/Pat leave and SPP
Free Will writing service
Employee Referral Scheme
Employee Volunteering days and matched charitable donations
Social events
Discounted Travel
Educational trips

The Good Travel Collective is looking for a Product Support Specialist to keep our travel technology running smoothly, adopted confidently and continuously improved as we grow. Sitting at the heart of 2nd line support, you’ll turn user challenges into smart fixes, support change, and help teams get the best from our platforms.

You’ll join a values-led business with bold five-year growth plans, backed by the wider John Good Group. If you enjoy solving technology problems, supporting end users and driving better ways of working, this is a brilliant opportunity to make a real impact.

This role is centered around technology support directly relating to travel systems rather than a generic IT role.

What you’ll be doing:

Be the go-to contact for colleagues who need support with our travel technology platforms.
Help roll out new technology and system improvements through testing, training and clear communication.
Troubleshoot issues across booking tools, mid-office systems and integrations.
Create practical training, user guides and best practice resources that people will use.
Use system performance data and user feedback to spot improvements and make them happen.

About you

You’ll be a confident Product Support Specialist with hands-on experience supporting technology in a Travel Management company. You’ll be curious, practical and motivated by helping people work smarter.

We’d love to hear from you if you bring:

Experience with online booking tools across air, hotel, rail and car.
Knowledge of profile management systems, GDS, product suites and quality control workflows.
Understanding of duty of care systems and support ticket management tools.
Strong process thinking and a confident approach to problem solving.
Excellent customer service, clear communication and a collaborative team mindset.

About us

Good Travel Management acquired and merged with CT Business Travel in October 2024 to become The Good Travel Collective. Today, we’re a £90m+ business with ambitious plans to double in size over the next five years. As part of the John Good Group, a sixth-generation family business, we’re driven by a strong commitment to People, Planet and Performance.

Diversity

We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed.

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers.

GDPR

John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

Pay: £29,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time

Application question(s):

Do you have experience in supporting Travel system products?

Work Location: Hybrid remote in Royal Tunbridge Wells TN2 3XF

Quick apply

Refine Your Search

end user support jobs in crawley down, wsx

Product Support Specialist

IT Support Technician (Level 1)

IT Support Jr. / Service Desk Analyst Jr.

Global Tier 1 Service Desk Technician

1st Line Support Analyst

Junior IT Support Technician - Starting 5th October 2026

Ambulance Care Assistant (Renal)

Application Support Analyst

2nd Line Support Analyst

3rd Line Support Analyst

System Test Engineer

IT 2nd Line Service & Support Engineer

Care Support Worker

3rd Line IT Support

Service Desk Analyst

Business Support Officer

Quality Systems Support Senior Associate (Hybrid)

Bookkeeper - Part Time

IT Helpdesk Technician

Administrator (Support & Operations)

I want to receive the latest job alerts for end user support in crawley down, wsx

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