Incident analyst Work, Jobs in Escrick, Nyk (with Salaries)

End User Support Analyst
Howdens Joinery Co. —Howden
- Full-time
- Continuous improvement
- Travel
- In-person
- Employee assistance programme
- Employee discount
8h
Service Desk Analyst - Shared Services
Methods Business and Digital Technology —Leeds
- Weekend availability
- Hybrid work
- Analysis skills
- Scripting
- Communication skills
- Employee assistance programme
Quick apply
IT Service Desk Analyst
DFS —Doncaster
- Weekend availability
- Analysis skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
6d
Infrastructure Operations Analyst
Maples Group - Legal Services —Leeds
- 12 hour shift
- Computer Science
- Customer service
- Microsoft Office
- Health & wellbeing programme
- Life insurance
Senior SOC Analyst – Leeds
BAE Systems —Leeds
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Referral programme
12d
Senior Dynamics 365 Developer
NewDay —Leeds
- Full-time
- Microsoft Access
- Azure
- Customer service
Analyst II, Incident / Problem Management
FIS Global —York
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
Incident Management Analyst
Redcentric plc —Harrogate
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Organisational skills
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Service Desk Analyst, Judicial Digital Services, Judicial Office
Ministry of Justice —Leeds
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
14d
SOC Analyst L1 (Analyst I - Information Security)
UST —Leeds
- English
- Analysis skills
- Scripting
Quick apply
Cyber Security Analyst – Data Loss Prevention
ASDA —Leeds
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Store discount
- Annual leave
1d
SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)
UST —Leeds
- Computer Science
- Windows
- Analysis skills
Quick apply
IT Service Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Presentation skills
- Organisational skills
- Communication skills
14d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Windows
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
CYBER SECURITY ANALYST L4
Wipro Limited —Leeds
4d
Service Desk Analyst
wavenet —Wakefield
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8h
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
6d
Sports & Retail Service Lead
evoke —Leeds
- Weekend availability
- Hybrid work
- AWS
- Annual leave
- Work from home
Senior Data Engineer – Data Integration & Microsoft Fabric
RSM UK —Leeds
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Communication skills
1d

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End User Support Analyst

Howdens Joinery Co. -
Howden

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Job details

Full-time
8 hours ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Technical troubleshooting
Desktop support
Driving Licence
Incident management
Continuous improvement
Customer support
Application support
Communication skills
Intune
Mobile devices

Full job description

Are you passionate about technology and delivering great service? Do you enjoy solving problems and helping people get the most from their technology?

We're looking for an End User Support Analyst to join our Service Support team, helping to deliver a high-quality IT support service across Howdens.

As part of a collaborative and fast-paced team, you'll provide both remote and on-site support for end user technology across the business. From laptops and mobile devices to systems supporting our manufacturing, warehousing, and transport operations, you'll play a key role in keeping our colleagues connected and productive.

What you’ll be doing

Provide technical support for desktops, laptops, mobile devices and associated technology.
Respond to and resolve incidents and service requests in a professional and timely manner.
Deliver excellent customer service, ensuring users receive the support they need.
Support users across office, manufacturing, warehouse and transport environments.
Assist with device builds, deployments, upgrades and refresh programmes.
Support the management of end user device security and compliance standards.
Work closely with Service Desk, Service Delivery and Infrastructure teams to deliver effective solutions.
Support technology projects and implementation activities.
Maintain accurate asset, hardware and software records.
Contribute to continuous service improvements and the reduction of recurring technical issues

This role is based from our Howden office, with occasional travel to other business locations when required.

What we need from you

We're looking for someone with strong technical troubleshooting skills, a customer-focused mindset, and a genuine passion for technology.

You'll ideally have:

Previous experience in an IT support, End User Support, Service Desk or Desktop Support environment.
Excellent customer service and communication skills.
The ability to diagnose and resolve technical issues efficiently.
Experience supporting Windows devices, laptops, mobile technology and Microsoft applications.
A proactive and organised approach to managing incidents and service requests.
Strong problem-solving skills and attention to detail.
The ability to build effective working relationships with colleagues at all levels.
A willingness to travel occasionally to support business locations.
A full driving licence would be advantageous.

Experience with technologies such as Microsoft 365, Active Directory, Azure AD, Intune, endpoint management tools, and mobile device management solutions would be beneficial.

What we can offer you:

Competitive salary and annual company bonus
Excellent pension scheme (company contribution of up to 12%)
25 days holiday + bank holidays with the option to buy additional days
Staff Discount
Employee Assistance Programme
Exceptional Reward and Recognition events
Ongoing professional development and training opportunities
The opportunity to work within a large-scale and diverse technology environment

About Howdens:

Howdens Joinery is the UK's number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe, making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa £2.3bn, and we have an ambitious growth agenda.

As well as the opportunity to develop within a fast-paced and commercial environment, you will be part of a rewarding organisation recognised for excellence in the workplace in the Best Big Companies to Work For.

How to apply

If you're passionate about technology, enjoy helping others, and want to develop your career with a market-leading organisation, we'd love to hear from you.

We're building a future where world class service, innovation, and sustainability are embedded within our DNA. If Howdens sounds like the kind of place where you can build and develop your career, then we're keen to hear from you.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.

About Howdens:
Howdens Joinery is a highly successful FTSE 100 business, with more than 900 depots nationwide and more than 11,000 staff. Last year our sales reached circa 2.3bn, and we continue to experience significant growth and success. Despite our scale, Howdens remains a local business with traditional values.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.

Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email [email protected] with the job title and location, and we will be happy to help you.

Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.

#LI-LO1 #CVL #INDKSD #Reed

Apply Now

Refine Your Search

incident analyst jobs in escrick, nyk

End User Support Analyst

Service Desk Analyst - Shared Services

IT Service Desk Analyst

Infrastructure Operations Analyst

Senior SOC Analyst – Leeds

Senior Dynamics 365 Developer

Analyst II, Incident / Problem Management

Incident Management Analyst

Service Desk Analyst

Service Desk Analyst, Judicial Digital Services, Judicial Office

SOC Analyst L1 (Analyst I - Information Security)

Cyber Security Analyst – Data Loss Prevention

SOC Analyst (Level 1) – Graduate Opportunity_Leeds (Analyst I - Information Security)

IT Service Analyst

IT Support Analyst -2nd Line

CYBER SECURITY ANALYST L4

Service Desk Analyst

Associate Product Manager

Sports & Retail Service Lead

Senior Data Engineer – Data Integration & Microsoft Fabric

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