Helpdesk support Work, Jobs in Euston, Gtl (with Salaries)

Customer Support Analyst
PageUp People —London
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
9d
IT Helpdesk (Entry Level)
SHINHAN BANK LONDON BRANCH —London
- Full-time
- Microsoft Excel
- Software troubleshooting
- Customer service
Quick apply
11d
Customer Support Agent
Eposability —Hemel Hempstead
- From £28,000 a year
- Overtime
- Hospitality
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
9d
Support Case Coordinator
Vusion —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
7d
Customer Helpdesk Consultant
InfoTrack —London
- £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
9d
Technology Helpdesk Executive
Walt Disney World Resort —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee discount
4d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT/Tech Support Assistant (Part-Time)
Wiser —London
- Part-time
- IT
- In-person
16h
Concierge (Fixed Term)
Sodexo —London
- £15.81 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Employee assistance programme
Quick apply
2d
1st/ 2nd IT Support Engineer
Tech Access Ltd —London
- £25,000 - £27,000 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
- Work from home
Quick apply
Analyst – Desktop Support
StepStone Group —London
- Customer service
- Microsoft Office
- Computer networking
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
Executive Assistant International Private Bank
HSBC Global Services Limited —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
Patient Workflow Administrator
Willow |Tree Family Doctors —London
- £25,350 - £27,378 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
Quick apply
Customer Support Consultant - UK
Redcat Pty Ltd —East London
- Hybrid work
- Hospitality
- Software troubleshooting
Quick apply
SOC Analyst
Waterstons Ltd —London
- £28,000 - £35,000 a year
- Full-time
- Azure
- AWS
- IT
- Employee assistance programme
- Sick pay
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement

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helpdesk support jobs near euston, gtl

Customer Support Analyst

PageUp People -
London

Apply Now

Job details

Full-time
9 days ago

Benefits

Additional leave
Cycle to work scheme
Paid volunteer time

Qualifications

Jira
Customer service
Salesforce
Zendesk
SaaS
Communication skills
Help desk

Full job description

Support Analyst

About Us

PageUp Europe Talent Acquisition Suite empowers some of the world's most progressive and influential brands to attract, retain, and onboard a talented and diverse workforce. We empower our clients to become their own greatest success stories through first-class collaboration, communication, and the sharing of expertise.

We have grown rapidly to become a leader in talent management software, and we’re now part of PageUp with offices in the UK, Ireland, the US, Australia, and the Philippines. We currently work with clients across the globe, including leading organisations such as British Airways, DHL Supply Chain, BP Retail, and Five Guys, just to name a few.

The Role

We are looking for a full-time Customer Support Analyst to join our team. You’ll be at the centre of our client support by providing advice and implementing solutions for our bespoke Applicant Tracking Software and Recruitment Marketing SaaS products by PageUp Clinch.

Location: Remote, with occasional time in our London office. (London WC2A 1HP, UK)
Hours & Shift Pattern: 3 weeks working 8:00 AM to 4:30 PM, 1 week working 10:00 AM to 6:30 PM

Key Responsibilities

Troubleshoot and resolve helpdesk requests via Zendesk. Track and update issues, ensuring proper recording, documentation, and closure.
Make clients feel valued by taking ownership of their problems, following up, and communicating progress in a timely manner.
Configure software changes for our bespoke applicant tracking software.
Implement changes and improvements to our clients' custom careers websites.
Recommend improvements to processes and technical environments both internally and for clients.
Create technical documents and guides for our clients and colleagues on a regular basis.

Your Experience

Experience using Zendesk is preferred. However, we also strongly welcome candidates with experience using any helpdesk or ticketing system (e.g., Freshdesk, Jira, Salesforce).
Experience in a SaaS, customer service, client support, or helpdesk role is highly beneficial.
A keen interest in IT and technology.
A natural problem solver with great attention to detail.
You strive to deliver impeccable service in a friendly and professional manner, utilising great written and verbal communication skills.

This is a career development opportunity. If you thrive on learning, have plenty of initiative, and possess a curious mind, then working at PageUp is for you.

Life at PageUp

At PageUp, we believe that great companies start with great people. That’s why we’ve built a suite of highly configurable HR technology solutions that make recruiting, onboarding, and retaining top talent simple. From our entrepreneurial beginnings in Melbourne, we’ve grown into a global organisation. Following our acquisition by EQT, we’re in an exciting growth and transformation phase bringing fresh opportunities to scale our ambitious plans.

We want to create space for you to do your best work:

Flexible Working: We support flexible working arrangements that fit your individual lifestyle.
Additional Leave: Enjoy extra time off, including "awesome days" and volunteer leave.
Comprehensive Benefits: We offer a competitive salary, generous paid parental leave, a nursery discount scheme, cycle to work, wellness benefits, and a bunch of other good stuff.

Equal Opportunity at PageUp

We are an equal-opportunity employer and value diversity, equality, inclusion, and belonging at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or genetic information.

At PageUp group, we encourage people of all backgrounds and abilities to apply. Building diverse teams is the foundation of our success, so if you think you have what it takes, but don't necessarily meet every single criteria on the job description, please still reach out. We'd love to have a chat and see how you could add value to the team.

Work Location: Hybrid remote in London WC2A 1HP

Apply Now

Refine Your Search

helpdesk support jobs in euston, gtl

Customer Support Analyst

IT Helpdesk (Entry Level)

Customer Support Agent

Support Case Coordinator

IT Helpdesk Intern

Customer Helpdesk Consultant

Technology Helpdesk Executive

IT Desktop Support

IT/Tech Support Assistant (Part-Time)

Concierge (Fixed Term)

1st/ 2nd IT Support Engineer

Analyst – Desktop Support

Service Desk Analyst

IT Service Desk Lead

Executive Assistant International Private Bank

Patient Workflow Administrator

Customer Support Consultant - UK

SOC Analyst

Graduate Cloud Support Engineer

Technical Support Associate - London

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