Helpdesk Work, Jobs in Slough, Eng (with Salaries)

IT Support Technician
Eton College —Windsor
- Up to £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Employee assistance programme
5d
Customer Facing IT Helpdesk Apprentice
DHL —Colnbrook
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Sick pay
9d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
Technology Helpdesk Executive
Walt Disney World Resort —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Computer literacy
- Annual leave
- Employee discount
2d
Customer Helpdesk Consultant
InfoTrack —London
- £27,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Flexitime
Quick apply
7d
IT Helpdesk Intern
Albourne Partners —London
- Windows
- Microsoft Office
- Internship
- Health & wellbeing programme
6d
IT Desktop Support
Axiom Technologies —London
- Full-time
- Computer Science
- Windows
- Microsoft Office
- Flexible schedule
IT Operations Specialist
Nteractive Consulting & Events Ltd —Staines-upon-Thames
- Remote
- SharePoint
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
IT Technician
Laine Theatre Arts —Epsom
- £35,000 a year
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
1d
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- Windows
- Microsoft Office
- In-person
IT Service Desk Lead
Samiro Search —London
- From £40,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Mentoring
Quick apply
IT Support Technician
Statom Group Ltd. —London
- £38,000 - £40,000 a year
- Full-time
- Azure
- Computer Science
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Microsoft Word
- Google Suite
- Microsoft Excel
Quick apply
Graduate Cloud Support Engineer
Acturis Ltd —London
- Hybrid work
- Computer Science
- Customer service
- Engineering
- Work from home
IT Technical Services Manager
Eton College —Windsor
- Up to £50,000 a year
- Full-time
- Management
- Customer service
- School
- Employee assistance programme
5d
First Line Technical Support Engineer
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Weekend availability
- Azure
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
First Line Technical Support Engineer (Shift Patterns)
Krome Technologies Ltd —Chertsey
- £24,000 - £30,000 a year
- Full-time
- English
- Microsoft Office
- Travel
- Free parking
- Annual leave
Quick apply
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply

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IT Support Technician

Eton College -
Windsor

Apply Now

Job details

Permanent | Full-time
Up to £28,000 a year
5 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Private medical insurance

Qualifications

Operating systems
Customer service
iOS
Computer hardware
IT support
Organisational skills
IT
Communication skills
Help desk

Full job description

Salary

Up to £28,000, depending on skills and experience

Job Reference

eton/TP/21163/1519

Contract Type

52 weeks, Full Time, Permanent

Working Hours

35 hours per week

Closing Date

7 August, 2026

Job Category

Operations

Business Unit

IT Services

Location

Eton College, Windsor, Berkshire, SL4 6DW, United Kingdom

Posted on

24 July, 2026

Role Introduction

The IT Department provides all of the Eton College’s information and communications technology services for more than 2,000 users, both inside and outside of the classroom. You will report directly into the IT Service Delivery Manager and will need to be able to provide IT support across the College such as resolving support requests on computer hardware, software and network systems. The successful candidate will bring excellent customer service skills, practical IT support or helpdesk experience, and a proactive, solutions-focused approach. This is an exciting opportunity for an enthusiastic individual with a strong aptitude for technology to develop their skills within a prestigious and forward-thinking independent school.

Due to the needs of the school and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply.

Main Duties

Provide first-line IT Helpdesk support to Eton College staff and pupils, delivering timely and helpful assistance.
Hardware and software support of school devices including Microsoft and Apple computers, printers, telephones and network equipment.
Diagnose faults and carry out repairs or appropriate remedial action for a wide range of end-user devices.
Provide user support for standard software packages, Microsoft 365 applications and bespoke College systems.
Use the computerised Helpdesk system to log, manage and progress support requests from initial contact through to resolution.
Manage allocated support calls effectively and provide cover for other calls when required.
Route and escalate support requests to the appropriate colleague or specialist team where further expertise is needed.
Assist with the movement and setup of IT equipment, including PCs, monitors and other larger items, in line with health and safety and manual handling guidance.
All employees of Eton College are also expected to:
Develop a good understanding of safeguarding procedures, given all positions at Eton are classed as ‘regulated activity’;
Demonstrate a commitment to safeguarding and promoting the welfare of children. This includes but is not limited to completing safeguarding training as required, complying with all safeguarding procedures and ensuring any safeguarding updates issued by the College are read and understood;
Understand and comply with procedures and legislation relating to confidentiality;
Display a commitment to and promotion of equality, diversity and inclusion.

The Ideal Candidate

To be successful in this role, the incumbent should have:

Experience in IT support or a Helpdesk environment, with the ability to demonstrate a broad understanding of IT support principles.
Working knowledge of Microsoft 365 applications and services.
Experience supporting Microsoft and Apple operating systems.
Experience supporting mobile devices, including Microsoft, iOS and Android platforms.
Excellent customer service skills, with a friendly, patient and helpful manner.
Strong communication skills, with the ability to explain technical information clearly to users with varying levels of IT confidence.
Good organisational skills, with the ability to prioritise workload and manage competing support requests effectively.

Benefits

Working at Eton College comes with a wide range of benefits that recognise and reward our staff. These include a generous pension scheme with an 11% employer contribution (4.9% employee contribution), salary exchange for pensions and private healthcare, a confidential Employee Assistance Programme, and enhanced family‑friendly pay. Colleagues also benefit from a cycle to work scheme, subsidised lunches during term time, free or significantly discounted access to the College’s excellent sport and leisure facilities, and discounts with local retailers and businesses.

About the College

We are an equal opportunities employer and are seeking applications from suitable candidates from all backgrounds. We are dedicated to creating and sustaining an environment that values individuality and difference and celebrates the diversity of both staff and pupils by fostering perseverance, tolerance and integrity. We believe in equal opportunity for everyone, irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, sexual orientation or socio-economic background.

If you have any queries about the application process or any problem with submitting your application online, the Recruitment Team will be happy to help. Should you require any reasonable adjustments to be made or facilities provided to enable you to apply online, please do not hesitate to contact us on [email protected] so we can make adjustments accordingly.

DISCLOSURE CHECKS

Eton College is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including, but not limited to, reference checks with past employers, an Enhanced Disclosure from the Disclosure and Barring Service (including Barred List information), an online search and, where applicable, Prohibition checks. If you are successful in your application, you will be required to complete a DBS Disclosure Application Form. Any information disclosed will be handled in accordance with any guidance and/or Code of Practice published by the DBS. The College is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions, reprimands and final warnings (including those which would normally be considered as “spent” under the Act) must be declared, subject to the DBS filtering rules. It is a criminal offence for any person who is barred from working with children to attempt to apply for a position at the College.

Apply Now

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