Customer service team lead Work, Jobs in Belfast, Nir (with Salaries)

Team Leader
Mountain Warehouse —Belfast
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Team Leader - Crossgar
Henderson Group —Crossgar
- £14.63 an hour
- Weekend availability
- Management
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader - Rathmore Road
Henderson Group —Bangor
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
8d
People & Service Team Leader
River Island —Belfast
- Part-time
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
Retail Store Supervisor/Team Leader
Mamas & Papas —Belfast
- Full-time
- Sales
- Supervising experience
- IT
- Employee discount
Quick apply
Team Leader/Supervisor
Lislea Retail Limited/Maxol Spar Fortwilliam —Belfast
- £13.50 - £14.00 an hour
- Full-time
- Management
- Merchandising
- Administrative experience
Quick apply
Lead Food Manager
Sainsbury's —Belfast
- From £36,250 a year
- Leadership
- Employee discount
8d
Team Leader - Ballyholme
Henderson Group —Bangor
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
9d
Team Leader - Ballygowan
Henderson Group —Newtownards
- £14.63 an hour
- Weekend availability
- Leadership
- School
- Employee assistance programme
- Employee discount
Team Leader - Glenavy Village
Henderson Group —Crumlin
- £14.63 an hour
- Leadership
- School
- Employee assistance programme
- Employee discount
9d
Key Lead - The Boulevard, Hollister
Hollister —Banbridge
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
1d
Key Lead - Victoria Square, Abercrombie & Fitch
Abercrombie & Fitch Co. —Belfast
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
10d
Key Lead - Victoria Square, Hollister
Hollister —Belfast
- £13.80 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
10d

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Team Leader - Crossgar
Henderson Group —Crossgar
Reporting to the Assistant Manager and/or Store Manager you will help to lead the store team to provide a shopping experience that exceeds our customers’…
£14.63 an hour

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Team Leader

Mountain Warehouse -
Belfast

Quick apply

Job details

Permanent | Part-time
£13.32 an hour

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Communication skills

Full job description

Description

Are you a confident and passionate leader with a knack for motivating teams to deliver their best? Do you thrive in a fast-paced retail environment where exceptional customer service, innovative visual merchandising, and operational excellence are key? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for a Team Leader to guide and inspire our retail team to exceed targets while creating a welcoming, vibrant shopping experience that leaves a lasting impression on every customer.

Key Responsibilities

Leadership & Team Development:

Foster a collaborative and supportive team environment, uniting colleagues around shared goals.
Drive continuous growth by coaching, training, and mentoring your team.
Keep your team informed and engaged through clear, open communication.
Empower your team with up-to-date product knowledge to meet customer needs confidently.

Operational Excellence:

Uphold impeccable shop floor standards, ensuring stock presentation, ticketing, and organisation are on point every day.
Oversee daily store operations, including opening and closing duties, to ensure smooth workflows.
Lead engaging visual merchandising efforts to create a clean and inviting space for customers and colleagues alike.
Prioritise Health & Safety, safeguarding the wellbeing of your team and customers.

Sales & Performance:

Motivate your team to meet and exceed sales targets and KPIs.
Identify growth opportunities for team members and suggest strategies for their development.

Customer Experience:

Set the standard for exceptional customer service and ensure it’s delivered consistently.
Resolve customer concerns promptly and professionally, creating memorable shopping experiences.
Represent the Mountain Warehouse brand with enthusiasm and professionalism.
Build connections within the local community, enhancing the store’s personal and welcoming atmosphere.

We would love to meet someone who is

Passionate about delivering outstanding customer service.
A confident and reliable motivator, with a talent for inspiring others.
Experienced in all areas of retail, from stock control to visual merchandising.
A strong communicator who can engage at all levels and provide constructive feedback.
Proactive and results-driven, with a track record of setting and achieving goals.
Approachable, trustworthy, and a natural team player.
Skilled at problem-solving within company guidelines and policies.

What's in it for you?

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1

About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

Refine Your Search

customer service team lead jobs in belfast, nir

Team Leader

Team Leader - Crossgar

Team Leader - Rathmore Road

People & Service Team Leader

Retail Store Supervisor/Team Leader

Team Leader/Supervisor

Lead Food Manager

Team Leader - Ballyholme

Team Leader - Ballygowan

Team Leader - Glenavy Village

Key Lead - The Boulevard, Hollister

Key Lead - Victoria Square, Abercrombie & Fitch

Key Lead - Victoria Square, Hollister

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