Front office assistant manager Work, Jobs in Wokingham, Eng (with Salaries)

Front Office Supervisor
Stoke Park Ltd —Slough
- Up to £35,000 a year
- Full-time
- Hotel
- Front desk
- In-person
- Free parking
- Sick pay
Quick apply
9d
Housekeeping Manager
Stoke Park Ltd —Slough
- Up to £50,000 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Free parking
- Sick pay
Quick apply
6d
Front of House Team Leader
HMSHost UK —Hounslow
- Up to £14.75 an hour
- Full-time
- Supervising experience
- Organisational skills
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
2d
Assistant Manager
Five Guys —Basingstoke
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
1d
Analyst, Portfolio Manager
European Bank for Reconstruction and Development —London
- Hybrid work
- Customer service
- English
- Analysis skills
7d
Visitor Services Manager
The Royal Household —Windsor
- £45,000 a year
- Full-time
- Customer service
- Continuous improvement
- Travel
- Annual leave
- Employee discount
8d
Assistant Front of House Manager - Green Park
ST James Facilities —Reading
- £42,358 a year
- Full-time
- Word processing
- English
- Supervising experience
Quick apply
9d
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
9d
Assistant Manager
Boots —Reading
- Part-time
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
Night Duty Manager
Stoke Park Ltd —Slough
- Up to £52,000 a year
- Full-time
- Hotel
- Team management
- Front desk
- Free parking
- Sick pay
Quick apply
2d
Assistant Team Manager - Occupational Therapy
Royal Borough of Windsor and Maidenhead —Maidenhead
- £50,602 - £55,120 a year
- Full-time
- Hybrid work
- Supervising experience
- Team management
- Case management
- Free parking
- Annual leave
1d
Front Office Administrator
Ferrovial Construction —Heathrow
- Full-time
- Microsoft Office
- Databases
- Organisational skills
14d
Front Office Manager (M/F/X)
IBIS BUDGET —Hounslow
- £30,000 - £33,000 a month
- Weekend availability
- Bar
- English
- Hotel
- Employee discount
Quick apply
Assistant Manager
Five Guys UK —Basingstoke
- £35,870 a year
- Weekend availability
- Sales
- Restaurant management
- Quick service & fast food restaurant
- Annual leave
- Employee assistance programme
23h
Assistant Manager
Wendy's —Guildford
- Full-time
- Management
- Travel
- Food service experience
- Annual leave
Quick apply
Assistant Manager
Boots —Thame
- Weekend availability
- Organisational skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
Team Member (Delivery)
NEXT —High Wycombe
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
4d
Fleet Coordinator
PERNOD RICARD UK LTD —London
- Continuous improvement
Quick apply
2h
HR Advisor - Part Time
Motion Applied —Camberley
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply

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Building co-ordinator
Heritus Managment —Bracknell
The role combines front-of-house reception duties, office administration, and finance support, including invoicing and rental payment tracking.
£28,000 a year
Quick apply
Front Office Supervisor
Stoke Park Ltd —Slough
Ensure accurate handling of cash, card payments, guest folios, and billing queries. Supervise daily Front Office activities, including reception, concierge,…
Up to £35,000 a year
Quick apply
9d

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front office assistant manager jobs near wokingham, eng

Front Office Supervisor

Stoke Park Ltd
Slough

Quick apply

Job details

Permanent | Full-time | Fixed term contract
Up to £35,000 a year
9 days ago

Benefits

Free parking
Company pension
Sick pay
On-site parking

Qualifications

Guest check-in and check-out
Front of house supervision
Guest relations
Mentoring junior staff
Shift management
Front desk
Cash handling
Hotel front office operations

Full job description

Job Overview:

The Front Office Supervisor supports the Duty Manager(s) in the daily operation of the Front Office, ensuring exceptional guest service, operational accuracy, and smooth coordination across front‑of‑house functions. The role is hands‑on and guest‑facing, supervising the Front Office team on shift and ensuring service delivery meets Stoke Park’s five‑star luxury standards.

The postholder plays a key role in maintaining service consistency, supporting team performance, and ensuring efficient check‑in, check‑out, billing, and guest assistance processes.

Key Responsibilities:

Guest Experience & Service Delivery

Deliver a warm, professional, and personalised guest experience throughout arrival, stay, and departure.
Supervise check‑in and check‑out processes to ensure efficiency, accuracy, and brand‑aligned service.
Handle guest enquiries, requests, and minor complaints professionally, escalating issues to the Duty Manager where required.
Maintain a visible presence at the reception desk and lobby during peak periods to support guest flow and service standards.

Front Office Operations & Coordination

Supervise daily Front Office activities, including reception, concierge, porterage, valet, and guest services where applicable.
Ensure correct room allocations, key control, registration cards, deposits, and billing instructions are followed.
Monitor arrivals, departures, VIPs, group movements, and special requests, ensuring information is clearly communicated to the team.
Support room upgrades, early arrivals, late check‑outs, and special arrangements as authorised by the Duty Manager.
Ensure accurate handovers between shifts and effective communication with Night Team where applicable.

Team Supervision & Support

Supervise Front Office Assistants and Guest Services teams on shift, ensuring clear task allocation and service focus.
Lead by example, upholding grooming, uniform, and behavioural standards at all times.
Deliver shift‑based briefings and communicate operational priorities and guest expectations.
Support on‑the‑job training, coaching, and mentoring of team members.
Monitor team performance, attendance, and conduct, escalating concerns to the Duty Manager.

Revenue Protection & Administration

Ensure accurate handling of cash, card payments, guest folios, and billing queries.
Support revenue protection through operational diligence and attention to detail.
Assist with lost property procedures, guest deliveries, and luggage handling records.
Ensure GDPR compliance and confidentiality of guest information at all times.

Standards, Safety & Compliance

Ensure compliance with all health & safety, fire safety, security, and emergency procedures on shift.
Maintain a clean, organised, and professional front office environment.
Ensure all team members adhere to hotel policies and the Employee Handbook.

General Responsibilities:

Adhere to all Stoke Park policies and procedures, including those relating to health & safety, fire, first aid, and security.
Undertake any other reasonable duties aligned to the role as directed by the Duty Manager(s) or Front Office Manager
Be flexible to support operational requirements during high occupancy, events, and VIP periods.

Notes:

This job description outlines the key responsibilities, objectives and scope of the role as it currently stands. It is not an exhaustive list, and the postholder may be required to carry out other duties as reasonably required, including duties of a similar or related nature, in line with the needs of the business.

Hours/Week: 48 Hours – May include weekend and bank holidays.

Job Types: Full-time, Permanent, Fixed term contract

Pay: Up to £35,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Slough SL2 4PG: reliably commute or plan to relocate before starting work (required)

Experience:

5‑star luxury hotel: 5 years (required)

Work Location: In person

Quick apply

Refine Your Search

front office assistant manager jobs in wokingham, eng

Front Office Supervisor

Housekeeping Manager

Front of House Team Leader

Assistant Manager

Analyst, Portfolio Manager

Visitor Services Manager

Assistant Front of House Manager - Green Park

Customer Success Assistant

Assistant Manager

Night Duty Manager

Assistant Team Manager - Occupational Therapy

Front Office Administrator

Front Office Manager (M/F/X)

Assistant Manager

Assistant Manager

Assistant Manager

Team Member (Delivery)

Fleet Coordinator

HR Advisor - Part Time

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