System & access control Work, Jobs in Belfast, Nir (with Salaries)

Technical Support Engineer
INDICOMSUR —Newtownabbey
- £38,000 - £40,000 a year
- Full-time
- Computer literacy
- English
- In-person
Quick apply
4d
Account & Applications Manager - Industrial Wastewater Treatment
Tidal Vision —Belfast
- £75,000 a year
- Full-time
- CRM software
- Up to 50% travel
- Bachelor's degree
- Annual leave
Quick apply
4d
Support Analyst
Allsop —Belfast
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Director of Operations
Stoa Business Solutions Limited —Antrim
- £84,000 - £125,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
Quick apply
Trade Management Associate
TP ICAP —Belfast
- Full-time
- Microsoft Word
- Analysis skills
- Supervising experience
Supply Chain Data Analyst
Airbus Belfast Limited —Belfast
- Full-time
- Microsoft Access
- Travel
- Analytics
5d
Warehouse Cold Chain Operative
Kuehne+Nagel —Belfast
- Microsoft Powerpoint
- Microsoft Word
- Leadership
- Employee assistance programme
- Employee discount
6d
Digital Product Manager - Cybersecurity, Controls & Compliance (hybrid/remote)
Allstate —Belfast
- Hybrid work
- Presentation skills
- Product management
- Mentoring
- Employee assistance programme
Assistant General Services Manager
Sodexo —Belfast
- £30,000 a year
- Full-time
- Travel
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
IT Operations Engineer
Cloudsmith —Belfast
- Google Suite
- Scripting
- In-person
- Annual leave
OT-IT Security Analyst and Researcher
Angoka —Belfast
- Full-time
- Doctoral degree
- Computer Science
- Engineering
Stores and Logistics Supervisor
CDE Group —Newtownabbey
- Full-time
- Hybrid work
- Continuous improvement
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
Global Financial Crimes Investigator
Bank of America —Belfast
- Full-time
- Bachelor's degree
- No degree
- Financial services
Operations Administrator
NAVANTIA UK —Belfast
- Full-time
- ERP systems
- Data entry
Quick apply
Parts Administrator
Charles Hurst —Belfast
- £28,500 a year
- Monday to Friday
- Organisational skills
- Time management
- Annual leave
Quick apply
Security Officer (Amazon DBT4 Portadown )
BidvestNoonan —Belfast
- £12.71 an hour
- 12 hour shift
- Customer service
- Computer literacy
- English
- Annual leave
- Employee assistance programme
Quick apply
Consultant, Organisational Workforce Transformation, Transformation Activation NI
Deloitte —Belfast
- Hybrid work
- Business development
- Analysis skills
- Agile
9d
Senior Business Analyst
AgentWise Business Solutions —Bangor
- £3,300 - £3,900 a month
- Full-time
- English
- Analysis skills
- Mentoring
- Free parking
Quick apply
Customs Specialist
Airbus Belfast Limited —Belfast
- Full-time
3d
Assistant Commercial Manager
Amey Ltd —Belfast
- Data analysis skills
- Contracts
- Annual leave
Quick apply

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Technical Support Engineer

INDICOMSUR
Newtownabbey

Quick apply

Job details

Permanent | Full-time
£38,000 - £40,000 a year
4 days ago

Qualifications

Technical troubleshooting
Desktop support
TCP
Operating systems
Computer literacy
Incident queue management
User account provisioning
Ticket management
Incident documentation
English
User account management
Service restoration
IT permissions management
Computer hardware
CompTIA Network+
Ticket management systems
Technical support incident logging
Network support
Technical writing
IP networking
Customer support
Customer interaction
IT incident logging
Application support
Root cause analysis
Fault diagnosis and repair
Incident log maintenance
Communication skills
PowerShell scripting
PowerShell
CompTIA A+
Intune
Mobile devices

Full job description

About the Role

Indicom Business Technology Services is looking for a Technical Support Engineer to join our team at Abbey Enterprise Park in Newtownabbey. You will provide technical assistance to business customers, investigate hardware and software issues, and ensure that users can access reliable and secure technology services.

This position is suited to a technically capable and customer-focused professional who can diagnose problems, explain solutions clearly, and manage several support requests at the same time. You will work with service desk colleagues, systems administrators, network engineers, external suppliers, and client representatives to resolve incidents and maintain service quality.

Key Responsibilities

Provide first-line and second-line technical support to business users.
Diagnose and resolve hardware, software, network, and user-access issues.
Respond to support requests received by telephone, email, remote-support tools, and the ticketing system.
Install, configure, and maintain laptops, desktop computers, monitors, printers, and mobile devices.
Support Microsoft Windows, Microsoft 365, Outlook, Teams, and other common business applications.
Create and manage user accounts, permissions, distribution lists, and password resets.
Troubleshoot internet connectivity, Wi-Fi, virtual private network, and local network issues.
Record incidents, actions taken, solutions, and user communications accurately.
Prioritise support requests according to urgency, business impact, and service-level requirements.
Escalate complex incidents to senior engineers or specialist teams when necessary.
Support employee onboarding and offboarding by preparing equipment and managing system access.
Perform routine software updates, security checks, and device-maintenance activities.
Maintain an accurate inventory of company and client technology equipment.
Prepare troubleshooting guides, technical procedures, and knowledge-base articles.
Follow up with users to confirm that problems have been fully resolved.
Identify recurring technical issues and recommend long-term improvements.

What We Are Looking For

At least 2–3 years of experience in IT support, technical support, service desk operations, or a similar role.
Practical experience supporting Microsoft Windows and Microsoft 365 environments.
Good understanding of computer hardware, operating systems, business applications, and peripheral devices.
Basic knowledge of networking concepts, including TCP/IP, DNS, DHCP, Wi-Fi, and virtual private networks.
Experience using ticket-management or IT service-management systems.
Ability to diagnose technical problems through structured questioning and investigation.
Strong customer-service and communication skills.
Ability to explain technical information clearly to non-technical users.
Excellent organisation and attention to detail.
Ability to prioritise several incidents while meeting service-level targets.
Strong written and spoken English.
A qualification in information technology, computer science, networking, or a related discipline is preferred.

Preferred Skills

Experience with Microsoft Entra ID, Active Directory, or similar identity-management platforms.
Familiarity with Intune or other device-management systems.
Knowledge of endpoint security, antivirus software, and access-control practices.
Experience supporting remote and hybrid employees.
Familiarity with cloud-based backup and collaboration platforms.
Knowledge of ITIL principles and incident-management processes.
CompTIA A+, Network+, Microsoft, or another relevant technical certification.
Experience working for a managed service provider or supporting multiple business clients.
Basic understanding of PowerShell or other administrative scripting tools.
Experience with hardware procurement, asset tracking, and equipment lifecycle management.

Mindset

You are patient, methodical, and focused on finding the underlying cause of a technical problem rather than applying only a temporary solution. You remain calm when users are frustrated and communicate clearly throughout the support process.

You take responsibility for incidents from initial report through resolution, maintain accurate records, and ask for assistance when escalation is necessary. You are also curious about new technology and continuously improve your technical knowledge.

Pay: £38,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

system & access control jobs in belfast, nir

Technical Support Engineer

Account & Applications Manager - Industrial Wastewater Treatment

Support Analyst

Director of Operations

Trade Management Associate

Supply Chain Data Analyst

Warehouse Cold Chain Operative

Digital Product Manager - Cybersecurity, Controls & Compliance (hybrid/remote)

Assistant General Services Manager

IT Operations Engineer

OT-IT Security Analyst and Researcher

Stores and Logistics Supervisor

Global Financial Crimes Investigator

Operations Administrator

Parts Administrator

Security Officer (Amazon DBT4 Portadown )

Consultant, Organisational Workforce Transformation, Transformation Activation NI

Senior Business Analyst

Customs Specialist

Assistant Commercial Manager

I want to receive the latest job alerts for system & access control in belfast, nir

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