It Work, Jobs in Edinburgh Eh4 (with Salaries)

IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Continuous improvement
- Life insurance
- Referral programme
Quick apply
6d
IT Technician
CTDI —Glenrothes
- Full-time
- Customer service
- IT
- In-person
Quick apply
IT Support Engineer
Br-dge —Edinburgh
- Full-time
- Hybrid work
- Windows
- Travel
- Scripting
- Employee assistance programme
- Life insurance
Quick apply
7h
IT Security Analyst
Briggs Marine Contractors Ltd —Burntisland
- £35,000 - £40,000 a year
- Full-time
- Analysis skills
Quick apply
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
6d
Finance Systems Administrator - 9 month FTC
Trainline —Edinburgh
- £28,000 - £33,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
IT Systems Administrator
University of Edinburgh —Edinburgh
- Full-time
- Azure
- AWS
- Scripting
- Annual leave
- Employee discount
6d
IT Project Manager
Edinburgh Airport —Edinburgh
- £58,000 a year
- Full-time
- IT
- Communication skills
- Free parking
- Employee assistance programme
6d
Director, Engineering IT Operations
Cirrus Logic —Edinburgh
- Full-time
- Hybrid work
- Scripting
- IT
- Linux
IT Manager, Commercial Applications
Dexcom —Edinburgh
- Full-time
- Oracle
- Management
- Salesforce
12d
Senior IT Transformation Consultant
Texaport —Edinburgh
- £60,000 - £85,000 a year
- Full-time
- Remote
- Mentoring
- IT
- Communication skills
Quick apply
Building Maintenance Helpdesk Co-ordinator
Mitie —Edinburgh
- £16,771.86 a year
- Part-time
- Maintenance
- IT
- In-person
IT Project Manager
EdinburghAirport —Edinburgh
- £58,000 a year
- Full-time
6d
Senior Manager, Business Architect, Consumer, Operations Industry & Domain Solutions, Technology & Transformation
Deloitte —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- IT
IT Support Engineer
Texaport —Edinburgh
- £26,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- In-person
- Work from home
Quick apply
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- SQL
- APIs
7d
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Azure
- IT
- Communication skills
Quick apply
IT Support Engineer - 12 Month FTC
Plexus —Livingston
- Full-time
- Windows
- Administrative experience
- Scripting
- Annual leave
- Employee assistance programme
13d
Head of IT Delivery
Computershare —Edinburgh
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Work from home
9d

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IT Service Desk Analyst - Edinburgh

Anderson Strathern LLP
Edinburgh

Quick apply

Job details

Permanent | Full-time
6 days ago

Benefits

Cycle to work scheme
Company pension
Life insurance
Referral programme

Qualifications

Driving Licence
iOS
Windows
Microsoft Office
Continuous improvement
Driving
iManage
IT support
IT
Communication skills

Full job description

We are seeking an experienced and proactive IT Service Desk Team Leader to join our dynamic IT department based in Edinburgh.

Anderson Strathern is a modern, innovative law firm. We’re proud of our history but firmly focussed on an exciting future, one that embraces technology and smarter ways of working. We’re independent, and proudly so.

As Investors in People and Investors in Young People Gold award holders, we will provide you with comprehensive training and support.

In this role, you will serve as a key member of the team that acts as the first point of contact for all IT-related requests and incidents. You will provide 1st and 2nd line support across a wide range of systems and technologies, including laptops, printers, software applications, and mobile devices.

Although primarily based in our Edinburgh office, occasional travel to other offices may be required.

As a IT Service Desk Analyst, you will be expected to

Act as the first-line response for IT support requests and incidents.
Prioritise, and manage Service Desk calls to resolution.
Investigate and troubleshoot issues, escalating where necessary.
Communicate effectively with users to provide updates and support in non-technical language.
Create and manage user accounts across various systems.
Monitor and release quarantined emails via mail sweeping tools.
Support the setup and maintenance of remote working environments.
Develop and maintain clear and up-to-date Service Desk documentation.

Technologies and Tools Supported

Dell Laptops
Windows 11 Operating System
Microsoft 365 Suite
Two-Factor Authentication tools
BigHand Digital Dictation system
iManage Work10 (Document Management System)
iOS Mobile Devices

About you

A minimum of 12 months of IT Support or Service Desk experience, preferably in the Legal, Financial, or Professional Services sectors.
Strong working knowledge of Microsoft Windows OS and Microsoft Office applications.
Good understanding of audio/visual equipment and technologies.
Excellent problem-solving skills and a continuous improvement mindset.
Strong communication and interpersonal skills with the ability to explain technical concepts in layman's terms.
A proactive approach to IT security and user support.
A flexible, team-oriented attitude and willingness to assist across a broad range of tasks.
A full UK driving licence is preferred but not essential.

What you will get in return

On-going career development and progression opportunities
Supportive and collaborative team culture and work environment
A competitive salary and benefits package

Anderson Strathern is an equal opportunities employer. Our policy is to recruit, develop, nurture and retain a diverse workforce following the guidelines of the Equality Act 2010.

Job Types: Full-time, Permanent

Benefits:

Company pension
Cycle to work scheme
Life insurance
Referral programme

Ability to commute/relocate:

Edinburgh EH3: reliably commute or plan to relocate before starting work (required)

Application question(s):

Please state your salary expectation for this position?

Experience:

Legal, Financial or Professional Services sector: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

it jobs in edinburgh eh4

IT Service Desk Analyst - Edinburgh

IT Technician

IT Support Engineer

IT Security Analyst

IT System Support User

Finance Systems Administrator - 9 month FTC

IT Systems Administrator

IT Project Manager

Director, Engineering IT Operations

IT Manager, Commercial Applications

Senior IT Transformation Consultant

Building Maintenance Helpdesk Co-ordinator

IT Project Manager

Senior Manager, Business Architect, Consumer, Operations Industry & Domain Solutions, Technology & Transformation

IT Support Engineer

IT Support Apprenticeship

Service Desk Engineer

IT Support Apprentice

IT Support Engineer - 12 Month FTC

Head of IT Delivery

I want to receive the latest job alerts for it in edinburgh eh4

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