It operations support analyst Work, Jobs in Swarkestone, Dby (with Salaries)

Lead Business Analyst
Riviera Travel —Burton-On-Trent
- £580 - £600 a day
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Agile
Quick apply
Digital Business Analyst
Cromwell —Leicester
- Full-time
- Hybrid work
- Sales
- Merchandising
- Data analysis skills
GRC Analyst – Digital & IT
Rolls-Royce —Derby
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Employee discount
5d
IT Security Analyst
Cooper Parry —Derby
- Full-time
- Azure
- English
Service Desk Operations Manager
Computacenter —Derby
- Customer service
- Microsoft Office
- Organisational skills
9d
Senior Business Analyst
Riviera Travel —Burton-On-Trent
- £65,000 a year
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
Quick apply
Inventory Analyst and Planning Coordinator
Inspired Gaming Group —Ashby-De-La-Zouch
- Full-time
- Administrative experience
- Organisational skills
- Warehouse experience
- Annual leave
Operations Finance Analyst
Wabtec —Burton-On-Trent
- Full-time
- Microsoft Office
- Organisational skills
- IT
Quick apply
Finance Analyst - 6M Fixed Term Contract
Topps Tiles —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
4d
Second Line Analyst
Computacenter —Nottingham
- Microsoft Word
- Microsoft Excel
- SQL
12d
CX Performance Analyst
Boots —Nottingham
- Weekend availability
- Customer service
- Communication skills
- Time management
- Employee assistance programme
- Employee discount
Customer Service Analyst - 12 Months FTC
FERRERO —Alfreton
- Temporary
- Customer service
- Communication skills
DevOps Engineer
London Stock Exchange Group —Nottingham
- Full-time
- Azure
- AWS
- Analysis skills
MDM Materials Data Improvement Analyst (6-month FTC)
Arriva UK Bus Limited —Leicester
- Microsoft Excel
- Oracle
- ERP systems
Quick apply
1d
Senior SDET / Quality Engineering Specialist
London Stock Exchange Group —Nottingham
- Full-time
- Java
- AWS
- APIs
3rd Line Infrastructure Engineer
Computacenter —Nottingham
- Overtime
- Azure
- Windows
- Communication skills
Settlements Analyst
Yü Group —Nottingham
- £26,500 - £28,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d
Business Systems Implementation Manager
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- ERP systems
- Project management
- IT
Quick apply
Senior DevOps Engineer
NEXT —Leicester
- £66,600 - £73,800 a year
- Full-time
- Azure
- DevOps
- Analysis skills
- Free parking
- Employee discount
Application Architect
London Stock Exchange Group —Nottingham
- Full-time
- Java
- AWS
- APIs

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it operations support analyst jobs near swarkestone, dby

Lead Business Analyst

Riviera Travel -
Burton-On-Trent

Quick apply

Job details

Full-time
£580 - £600 a day

Qualifications

Waterfall
Business processes
Enterprise architecture
Analysis skills
Agile
IT
Business
Communication skills

Full job description

Job Title: Business Solution Lead
Location: Burton on Trent, Hybrid working includes 2x office days (essential)
Day Rate: Up to £600 Outside IR35
Duration: 6months +
Start Date: ASAP
Department: Technology and Change

Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond.

The Role
As Business Solution Lead, you will play a central role in shaping and delivering key transformation initiatives across the business. Acting as a bridge between business stakeholders and technology teams, you will ensure that new solutions are designed, built and implemented in a way that fully supports business goals, processes and data requirements. You will be a key driver within the Transformation Portfolio, working closely with senior stakeholders to translate strategic objectives into practical, effective solutions that enhance the overall operating model. You will lead the design and delivery of business solutions, working closely with function Heads and key stakeholders to represent their needs and priorities throughout the full lifecycle of each initiative.

Key Responsibilties include:

Act as the single point of accountability for the end-to-end business solution across all impacted functions
Ensure the solution meets business objectives, integrates effectively across systems, and supports operational needs
Work closely with Solution Architects, Business Analysts, and technical teams to align solution design with business priorities
Work closely with Business Analysts to define and refine user stories and acceptance criteria
Own the solution scope and ensure all components (processes, data, systems, and change) are coordinated and aligned
Make decisions on solution trade-offs, sequencing, and priorities in consultation with stakeholders
Participate in sprint planning, reviews, and retrospectives with the delivery team
Provide timely feedback to developers and testers during development and testing phases
Act as the main point of contact for business decisions related to the product
Communicate progress, risks, and changes to stakeholders clearly and regularly
Support the Change Manager and Training Team in preparing the business for go-live
Identify and define transitional operating model, including temporary SOPs, workarounds and additional controls to ensure smooth dual-systems operations.
Represent the business in delivery discussions, ensuring the solution is fit for purpose and future-proof
Oversee the integration of internal IT components and third-party systems into a cohesive solution
Support the Enterprise Architect in ensuring alignment with enterprise standards and architecture
Engage with business leaders to validate solution direction and secure buy-in
Monitor solution delivery progress and escalate risks or issues as needed
Ensure the solution is ready for operational use, including testing, training, change readiness, and transitional operating procedures and post-live business hypercare

In addition to your primary focus on programme to replace our Booking Platform, you will also contribute to broader transformation initiatives that are linked to the Booking Platform programme. This includes supporting programmes with cross functional dependencies, such as changes to contact centre operations and the introduction of new initiatives like a Loyalty Scheme.

About you
You are an experienced solution leader with a strong track record of delivering complex business and technology programmes.

Key Skills & Experience

Proven experience in leading enterprise-wide solution delivery across complex business and IT programmes
Strong understanding of business processes, systems integration, and operational impacts
Experience working with cross-functional teams including business, IT, and external suppliers
Experience of target and transitional operating model design including transitional process definition
Ability to balance strategic objectives with delivery constraints and make informed decisions
Excellent stakeholder engagement and communication skills
Familiarity with enterprise architecture principles and governance
Experience in the travel, booking, or customer-facing service industries (preferred but not essential)
Strong analytical and problem-solving skills
Degree or equivalent qualification in business, IT, or a related field
Experience in Agile, Waterfall, or hybrid delivery environments

Why join
This is a high impact role where you will shape a critical transformation programme and influence how the business operates in the future. You will work with a collaborative and forward-thinking team, playing a key role in delivering meaningful change that improves both customer experience and operational performance.

Quick apply

Refine Your Search

it operations support analyst jobs in swarkestone, dby

Lead Business Analyst

Digital Business Analyst

GRC Analyst – Digital & IT

IT Security Analyst

Service Desk Operations Manager

Senior Business Analyst

Inventory Analyst and Planning Coordinator

Operations Finance Analyst

Finance Analyst - 6M Fixed Term Contract

Second Line Analyst

CX Performance Analyst

Customer Service Analyst - 12 Months FTC

DevOps Engineer

MDM Materials Data Improvement Analyst (6-month FTC)

Senior SDET / Quality Engineering Specialist

3rd Line Infrastructure Engineer

Settlements Analyst

Business Systems Implementation Manager

Senior DevOps Engineer

Application Architect

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