Client services occupations Work, Jobs in Mortimer Common, Ham (with Salaries)

Lead Customer Service Administrator
Thermo Fisher Scientific —Basingstoke
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
8d
Audi Corporate Account Executive
Sytner —Reading
- Hybrid work
- Employee discount
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Remote
- Microsoft Excel
- Sales
- Travel
Client Success & Practice Coordinator
Directive Finance Ltd —Wallingford
- £26,000 - £30,000 a year
- Part-time
- Hybrid work
- Profit sharing
- Flexitime
Quick apply
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Success Manager
Value Added Recruitment Ltd —Bracknell
- £49,000 - £51,000 a year
- Full-time
- CRM software
- Customer service
- In-person
- Life insurance
Quick apply
3d
Business Support Associate
TEK Systems —Bracknell
- Full-time
- Oracle
- Salesforce
- Data entry
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hartshill
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Digital Customer Success Manager
Once For All UK —Basingstoke
- Sales
- Computer literacy
- Business development
- Employee assistance programme
Quick apply
Customer Success Manager (Buyers)
Once For All UK —Basingstoke
- From £35,000 a year
- Hybrid work
- Data analysis skills
- Communication skills
- Employee assistance programme
Quick apply
9d
Customer Service Advisor
Pen Underwriting —Liphook
- Full-time
- Organisational skills
- Communication skills
Resident Liaison Officer
United Infrastructure —Thatcham
- Full-time
Quick apply
Customer Service Advisor
Zentiva Group, a.s. —Guildford
- Full-time
- Sales
- Customer service
- ERP systems
Implementation Consultant I
Barracuda Networks Inc. —Reading
- Computer Science
- Presentation skills
- Bachelor's degree
Quick apply
9d
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Salesforce
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Executive
RM Education Limited —Abingdon
- Microsoft Excel
- Project management
- Communication skills
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Client Service Delivery specialist - Group Risk & Healthcare
Aon Corporation —Farnborough
- Full-time
- Hybrid work
- Presentation skills
- Work from home
Ad Agency Customer Success
CV Library —Fleet
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Analytics
- Annual leave
- Employee assistance programme
Quick apply
10d
Vendor Customer Success Manager
Softcat —Marlow
- Hybrid work
- Customer service
- Travel
- Communication skills
- Flexible schedule
1d

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Lead Customer Service Administrator

Thermo Fisher Scientific -
Basingstoke

Apply Now

Job details

Full-time
8 days ago

Qualifications

Microsoft Powerpoint
Microsoft Word
Report generation
Process improvement
ERP software
Internal department liaison
Microsoft Office Suite
CMMS
Organisational skills
Customer support
Multidisciplinary collaboration
Communication skills

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

Thermo Fisher Scientific recently announced that it has entered into an agreement to sell its microbiology business to Astorg, a leading pan-European private equity firm with deep expertise in healthcare, focused on a select set of subsectors, including pharmaceutical services and technology, medtech and related services, life science tools and diagnostics.

This decision follows a thoughtful evaluation as part of Thermo Fisher’s ongoing business strategy to actively manage and strengthen our portfolio.

We expect the transaction will be completed in the second half of 2026, subject to customary closing conditions and applicable regulatory approvals. Until the transaction is complete, Thermo Fisher will continue to operate the business.

If you join the microbiology business prior to the close of the transaction, your employment is expected to transition to Astorg.

For more information, please review:

Thermo Fisher’s press release

Astorg press release

DESCRIPTION:

Join our team as a Lead Customer Service Administrator at Thermo Fisher Scientific, where you'll contribute to delivering exceptional service to our customers. This position connects customers, sales teams, and operational departments, ensuring smooth workflow management and customer satisfaction. You'll manage service requests, coordinate with vendors, process work orders, and maintain accurate documentation while upholding our standards of excellence. Working with laboratory and scientific equipment, you'll help support our mission of enabling customers to make the world healthier, cleaner, and safer through administrative support and process optimization.

REQUIREMENTS:

4 years of customer service experience, preferably in a laboratory or scientific environment
Preferred Fields of Study: Business, Finance, or related field
Strong proficiency in computerized maintenance management systems (CMMS) and ERP systems
Advanced skills in Microsoft Office Suite, particularly Excel, Word, and PowerPoint
Experience with Good Documentation Practices (GDP) and regulated record-keeping
Strong problem-solving abilities and attention to detail
Excellent written and verbal communication skills
Ability to work independently and as part of a cross-functional team
Strong organizational skills and ability to prioritize multiple tasks
Experience in vendor management and coordination
Proficiency in generating and analyzing reports and metrics
Ability to adapt to changing priorities
Commitment to safety protocols and procedures
Knowledge of laboratory operations and GXP environments preferred
Ability to provide technical training and guidance to team members
Strong project management and process improvement skills
Additional language capabilities preferred

Apply Now

Refine Your Search

client services occupations jobs in mortimer common, ham

Lead Customer Service Administrator

Audi Corporate Account Executive

Customer Account Support Specialist

Client Success & Practice Coordinator

Customer Service Advisor

Customer Success Manager

Business Support Associate

Customer Success Manager

Digital Customer Success Manager

Customer Success Manager (Buyers)

Customer Service Advisor

Resident Liaison Officer

Customer Service Advisor

Implementation Consultant I

Customer Success Specialist

Service Delivery Executive

Senior Customer Success Manager

Client Service Delivery specialist - Group Risk & Healthcare

Ad Agency Customer Success

Vendor Customer Success Manager

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