Application support engineer Work, Jobs in Tile Hill, War (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
13d
Senior Engineer (Postgres)
Coventry Building Society —Coventry
- £47,600 - £60,000 a year
- Overtime
- Oracle
- SQL
- Software development
3rd Line Technical Support Engineer
Spherica Business Solutions Ltd —Birmingham
- £40,000 - £45,000 a year
- 12 hour shift
- IT
- Employee discount
- Referral programme
Quick apply
IT Support Engineer
Aston University —Birmingham
- £31,236 - £36,636 a year
- Full-time
- University
- No degree
- IT
- Annual leave
7d
Service Desk Engineer
Aon Corporation —Bromsgrove
- Azure
- Microsoft Outlook
- Customer service
13d
Telecoms Support Desk Engineer
SOUTHERN COMMUNICATIONS LIMITED —Quinton
- £30,000 - £35,000 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
7d
Software Engineer
Low Carbon Contracts Company —Birmingham
- £70,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Engineering
- Annual leave
- Work from home
Quick apply
11d
Systems Engineer
BBC —Birmingham
- £41,000 - £51,000 a year
- Full-time
- Hybrid work
- DevOps
- SQL
- AWS
5d
Senior Frontend Engineer
Lounge —Solihull
- Hybrid work
- AWS
- Mentoring
- Agile
Core Platform Engineer
Acturis —Birmingham
- Full-time
- Hybrid work
- Windows
- Bachelor's degree
- Scripting
Quick apply
Digital Workplace Engineer
South Staffordshire Group —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
7d
Senior Software Engineer, Dashboard Platform
Algolia —Birmingham
- £82,500 - £114,800 a year
- Remote
- English
- AWS
- JavaScript
- Work from home
Senior DevOps Engineer
Agriculture & Horticulture Development Board (AHDB) —Coventry
- £42,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- DevOps
- Presentation skills
- Annual leave
- Employee assistance programme
3d
AI Software Engineer
BGBx —Birmingham
- £65,000 - £75,000 a year
- Remote
- Azure
- Master's degree
- JavaScript
- Annual leave
- Life insurance
Quick apply
Software Developer, Digital Innovation, Tax and Legal
Deloitte —Birmingham
- Hybrid work
- Azure
- Computer Science
- DevOps
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Birmingham
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Senior Java Engineer
Capgemini —Birmingham
- Hybrid work
- Java
- SQL
- AWS
Lead Software Engineer for Substation Automation
GE Vernova —Rugby
- Full-time
- Computer Science
- Engineering
- Windows
Fullstack Developer (Vue/.Net) - UK (Mainly Remote)
Journi —Banbury
- Remote
- Azure
- English
- JavaScript
AI Automation Engineer
RSM UK —Birmingham
- Full-time
- Hybrid work
- Azure
- Master's degree
- APIs

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1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

application support engineer jobs in tile hill, war

1st / 2nd Line IT Support Analyst

Senior Engineer (Postgres)

3rd Line Technical Support Engineer

IT Support Engineer

Service Desk Engineer

Telecoms Support Desk Engineer

Software Engineer

Systems Engineer

Senior Frontend Engineer

Core Platform Engineer

Digital Workplace Engineer

Senior Software Engineer, Dashboard Platform

Senior DevOps Engineer

AI Software Engineer

Software Developer, Digital Innovation, Tax and Legal

Technology Analyst - Operations (UK Remote)

Senior Java Engineer

Lead Software Engineer for Substation Automation

Fullstack Developer (Vue/.Net) - UK (Mainly Remote)

AI Automation Engineer

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