1st line support Work, Jobs in Hatton, War (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
1st Line Service Desk Analyst (Days)
Intercity Technology —Birmingham
- Hybrid work
- Employee assistance programme
1d
Customer Support Officer
Everfield —Henley in Arden
- Full-time
- Communication skills
6d
Trainee Train Driver - Birmingham Snow Hill 2027
WM Trains —Birmingham
- £35,441 a year
- Full-time
- Employee assistance programme
- Employee discount
IT Service Desk Support Apprentice
QA Apprenticeships —Redditch
- £15,600 - £21,158 a year
- Monday to Friday
- Communication skills
12d
IT Service Desk Analyst
EBC Group(UK) Limited —Halesowen
- Up to £26,500 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Sick pay
Quick apply
5d
IT Service Desk Technician
Low Carbon Contracts Company —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Annual leave
- Work from home
Quick apply
14h
Apprentice Teaching Assistant
Inspire Education Trust —Coventry
- From £8 an hour
- Full-time
- Experience working with children
- Communication skills
- School
- Employee assistance programme
- Employee discount
IT Service Management Analyst
hireful —Banbury
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
Quick apply
5h
2nd Line Technical Support Engineer
Intuitive Computer Management Ltd —Brierley Hill
- £26,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
Quick apply
5d
Management Trainee - Birmingham
SIXT —Birmingham
- Full-time
- Sales
- Customer service
- English
- Annual leave
- Employee assistance programme
Quick apply
Inspector - Late Shift
Accrofab —Alcester
- Full-time
Quick apply
Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- English
- Business
- Teaching
Senior Content Officer – SuperTechWM
Birmingham City University —Birmingham
- £38,050 - £44,131 a year
- Part-time
- Hybrid work
- Project management
- University
- Financial services
General Manager
Legends Global (Europe) —Coventry
- Sales
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
8d
Financial & Tax Accountant
WM Trains —Birmingham
- Up to £65,000 a year
- Hybrid work
- Writing skills
- Communication skills
- Employee assistance programme
12d
Marcus by Goldman Sachs, Operational Risk Analyst, Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Presentation skills
- Communication skills
- Banking
- Employee assistance programme
Senior TechOps Generalist
Octopus Energy Group —Coventry
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Senior Network Infrastructure Engineer
The Royal Orthopaedic Hospital NHS Foundation Trust —Birmingham
- £39,959 - £48,117 a year
- Full-time
- Mentoring
8d
SHS Family Support Practitioner (School Based)
School-Home Support —Birmingham
- £22,274 - £24,796 a year
- Full-time
- Experience working with children
- Communication skills
- School
- Employee assistance programme
Quick apply

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1st line support jobs near hatton, war

1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

1st line support jobs in hatton, war

1st / 2nd Line IT Support Analyst

1st Line Service Desk Analyst (Days)

Customer Support Officer

Trainee Train Driver - Birmingham Snow Hill 2027

IT Service Desk Support Apprentice

IT Service Desk Analyst

IT Service Desk Technician

Apprentice Teaching Assistant

IT Service Management Analyst

2nd Line Technical Support Engineer

Management Trainee - Birmingham

Inspector - Late Shift

Lead Tutor (Apprenticeships - Work Skills) - Adult Education Work Skills

Senior Content Officer – SuperTechWM

General Manager

Financial & Tax Accountant

Marcus by Goldman Sachs, Operational Risk Analyst, Analyst, Birmingham

Senior TechOps Generalist

Senior Network Infrastructure Engineer

SHS Family Support Practitioner (School Based)

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