Helpdesk technician Work, Jobs in Windlesham, Sry (with Salaries)

IT Technician
Marylebone Boys' School —London
- £35,000 - £40,000 a year
- SharePoint
- School
8d
ICT Firstline Technician
GDST —London
- £30,000 a year
- Full-time
- Communication skills
- School
17h
Mechanical Shift Technician
Sodexo —London
- £52,000 a year
- 12 hour shift
- Customer service
- Maintenance
- Microsoft Office
- Employee assistance programme
Quick apply
10d
IT Operations Engineer
VERNE —London
- Full-time
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Quick apply
9d
Senior Electrical Technician
University of Surrey —Guildford
- £37,694 - £42,254 a year
- Full-time
- University
- Annual leave
11d
HVAC Technician - Southampton (Part-time)
City Facilities Management (UK) —South West London
- £18,797.60 a year
- Overtime
- Customer service
- Travel
- HVAC
Case Maintenance Team Leader - Brentford / Ealing / Acton / Wembley
City Facilities Management (UK) —West London
- £30,580.88 a year
- Full-time
- Maintenance
- Communication skills
Residential Maintenance Engineer
JIK-Integral UK Limited —London
- £15 - £50 an hour
- Overtime
- Microsoft Outlook
- Computer literacy
- Engineering
- Employee assistance programme
- Employee discount
Quick apply
Helpdesk Technician (1st line)
Cygnet IT Services CIC —Wallington
- £27,000 - £27,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
9d
Data Centre Technician
Emcor —Theale
- Overtime
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply

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ICT Firstline Technician
GDST —London
The Girls’ Day School Trust is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection…
£30,000 a year
17h

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IT Technician

Marylebone Boys' School -
London

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Job details

Permanent
£35,000 - £40,000 a year
8 days ago

Qualifications

DHCP
DNS
SharePoint
Active Directory
Intune

Full job description

Job Description

Role Overview:

The IT Technician will provide high-quality first-line technical support to staff and students, ensuring the reliable operation of IT systems that support teaching, learning, and administration.

Working as part of a wider London IT Service team, the role includes supporting classroom technology, maintaining IT infrastructure, and contributing to a secure, efficient, and modern digital learning environment.

The role will be based at Marylebone Academy, London W2, with potential, occasional support across other academies within the West London cluster.

Key Responsibilities

1 Service Delivery & Support

1.1 Provide first-line technical support via the helpdesk, resolving incidents and service requests in line with agreed service levels

1.2 Ensure minimal disruption to teaching and learning by prioritising classroom-impacting issues

1.3 Accurately log, update, and resolve incidents using the IT service management system

1.4 Escalate complex issues to senior technicians or third-line support where required

1.5 Contribute to knowledge base articles and documentation to improve service efficiency

2 Classroom & End-user Support

2.1 Support classroom technology including interactive displays, AV equipment and presentation systems

2.2 Assist teaching staff with the use of IT systems and digital learning platforms (e.g. Microsoft 365)

2.3 Provide on-the-spot support during lessons where required

3 IT Infrastructure & Systems

3.1 Install, configure, and maintain desktops, laptops, printers, and peripherals

3.2 Manage user accounts and permissions in Active Directory / Entra ID and Microsoft 365

3.3 Support core network services (e.g. DHCP, DNS, Wi-Fi connectivity) under direction

3.4 Assist in maintaining network hardware such as switches and wireless access points

3.5 Support device builds and deployment using standardised processes

4 Cloud & Modern Workplace Technologies

4.1 Support Microsoft 365 services including email, OneDrive, Teams, and SharePoint

4.2 Assist with device management platforms (e.g. Intune or equivalent)

4.3 Support hybrid IT environments (on-premises and cloud-based systems)

5 Security, Safeguarding & Compliance

5.1 Support and maintain endpoint protection, antivirus, and patching processes

5.2 Assist in maintaining web filtering and monitoring systems in line with safeguarding requirements

5.3 Assist with the implementation and maintenance of Trust Digital Standards

5.4 Ensure compliance with GDPR and handling of sensitive school data

5.5 Be vigilant to safeguarding concerns identified through IT usage and report appropriately

5.6 Support cyber security best practices, including awareness of phishing and MFA

6 Asset & Lifecycle Management

6.1 Maintain accurate records of ICT assets, including hardware and software licensing

6.2 Assist with procurement, deployment and disposal of IT equipment

6.3 Ensure all devices meet Trust standards and are fit for purpose

7 Monitoring & Maintenance

7.1 Monitor system performance and proactively identify issues

7.2 Support routine system monitoring

7.3 Contribute to routine maintenance and scheduled updates Collaboration & Communication

7.4 Build effective working relationships with staff, students, and third-party suppliers

7.5 Communicate technical information clearly to non-technical users

7.6 Work collaboratively with the wider IT team across multiple sites

Person Specification

Detailed person specification here (click to view).

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Refine Your Search

helpdesk technician jobs in windlesham, sry

IT Technician

ICT Firstline Technician

Mechanical Shift Technician

IT Operations Engineer

Senior Electrical Technician

HVAC Technician - Southampton (Part-time)

Case Maintenance Team Leader - Brentford / Ealing / Acton / Wembley

Residential Maintenance Engineer

Helpdesk Technician (1st line)

Data Centre Technician

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