Customer experience advisor Work, Jobs in Herstmonceux, Esx (with Salaries)

Sales/Customer Service Advisor
Hopes Grove Nurseries —Tenterden
- £13.10 - £14.00 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Sales Advisor
Saltrock Eastbourne —Eastbourne
- Part-time
- Customer service
- Merchandising
- Cash handling
- Employee discount
Quick apply
12d
Learner Advisor
Health and Safety Training 1st —Brighton and Hove
- From £12.71 an hour
- Part-time
- Remote
- Bilingual
- No experience needed
- English
- Work from home
Quick apply
6d
Customer Service Advisor
Wave Active Limited —Newhaven
- Up to £7,953.23 a year
- Part-time
- Front desk
- In-person
- Cash handling
- Employee discount
- Gym membership
Quick apply
12d
Customer Experience Advisor - 20 hours
DFS —Hove
- £12.71 an hour
Quick apply
Showroom Sales Assistant
Sussex Plumbing Supplies —Heathfield
- Full-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor
FlooringSuperstore.com —Hove
- Up to £38,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
13d
Human Resources Business Partner
General Dynamics Mission Systems - United Kingdom —Hastings
- £56,000 - £70,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Mentoring
- Business
- Relocation assistance
Quick apply
Dispenser
Boots —Rye
- £13.92 - £16.64 an hour
- Weekend availability
- Employee assistance programme
- Employee discount
Membership Sales Advisor
Chartham Park Golf and Country Club —East Grinstead
- £12.71 an hour
- Part-time
- Customer service
- Free parking
- Employee assistance programme
Sales Advisor
Crew Clothing Tunbridge Wells —Royal Tunbridge Wells
- Part-time
- Customer service
- Computer literacy
- Computer skills
- Referral programme
Quick apply
Trainee Insurance Advisor
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- CRM software
- Customer service
- Financial services
- Free parking
- Employee discount
Membership Sales Advisor
Leisure Solutions Community Trust —Cranbrook
- £12.71 an hour
- Part-time
- Organisational skills
- Communication skills
- Employee assistance programme
Part-time Sales Assistant
Silver Scene Ltd —Brighton and Hove
- From £12 an hour
- Part-time
- Cleaning
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
Sales Advisor
The Perfume Shop —Royal Tunbridge Wells
- Up to £13.04 an hour
- Customer service
- Employee discount
Contact Centre Advisor
Procter & Gamble —Royal Tunbridge Wells
- Full-time
- CRM software
- Data entry
Apprentice Retail Sales Assistant
Superdrug —Hastings
- £9.75 an hour
- Customer service
- In-person
- Communication skills
- Store discount
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newhaven
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Services Advisor
Halfords —Uckfield
- £11.05 - £12.91 an hour
- Part-time
- Customer service
- Retail sales
- Employee assistance programme
- Employee discount
10d
Sales Advisor
PetsCorner —East Grinstead
- £10.85 - £12.71 an hour
- Part-time
- Heavy lifting
- Customer service
- Merchandising
- Employee discount

I want to receive the latest job alerts for customer experience advisor in herstmonceux, esx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer experience advisor jobs near herstmonceux, esx

Sales/Customer Service Advisor

Hopes Grove Nurseries
Tenterden

Quick apply

Job details

Permanent
£13.10 - £14.00 an hour

Benefits

Free parking
Casual dress
Company pension
Employee discount
On-site parking

Qualifications

Outbound sales
Customer service call handling
Driving Licence
Microsoft Excel
Microsoft Outlook
Inbound customer enquiry call handling
Customer service
GCSE
Filing
English
Complaint handling
Databases
Data entry
Telesales
Customer support
Customer interaction
Outbound calling
Phone etiquette
Office experience

Full job description

Job description: Customer Service/Sales Advisor

We are looking for an enthusiastic, organised and flexible team player to join our friendly office team at Hopes Grove Nurseries. We offer £12.60 - £14.00 per hour dependent on relevant experience and subject to a 6 month probation period, with 20 days holiday pro-rata plus Bank Holidays pro-rata. Holiday is generally to be taken in our off peak season April to October. The business closes for two weeks at Christmas, holiday is required to be kept for this. Over-time is paid at 1.5 hourly rate.

The office pace is very seasonal, between 1st October - 30th April it is extremely busy with many hours spent on the phone to customers and supporting with admin to get the orders processed.

In the summer months the office is less busy with orders and the work is more project based, getting prepared for the following busy season or some manual outdoors work around the nursery site potting/weeding. Dependent on the business requirements.

Office hours are 8.30am – 5pm (Monday-Fri) 40 hrs per week with half an hour for lunch (unpaid). Saturday mornings (9am - 1pm) from October 1st to April 30th on a rota.

In the summer months of June, July & August this would drop to 2 working days per week (flexibility on days to suit the individual and the business needs).

In addition, after a successful 6 month probation, there is the option to work Sunday afternoons/early evening during the peak season to process customer web orders (office based or working remotely) to accrue time off in lieu.

The Customer Service/Sales advisor role is the first point of contact for our customers, so we are looking for someone who is experienced in office work with a methodical approach and loves being on the phone for a large amount of time and communicating in a warm and professional manner with a wide variety of customers. Occasionally some customers can be challenging, and the applicant needs to be comfortable setting their expectations and resolving issues and any complaints calmly and consistently.

You will be required to answer the phone, process orders on our bespoke database, respond to customer emails, assist with labelling the plant boxes and bags for despatch in the warehouse, prepare paperwork for the outside team and maintain accurate office administration files. Organisation and attention to detail is a key part of the role in processing orders and managing customer requirements and expectations.

You will be required to proactively follow up on quotes and source potential new customers through soft sales calls to establish and build relationships to develop and grow our customer base.

The ability to comfortably multi-task and adapt to the daily business needs is vital as we are seasonal, and the business runs in peaks and troughs – every day is different! Yet we also have core procedures to follow to ensure the smooth running of the business.

An interest in plants and horticulture is useful but not essential, what is essential is a team player with a natural warmth and a desire to provide the best service possible to our customers.

Experience in using a computer efficiently and accurately within an office environment is necessary, with experience of databases and Outlook, with Word and Excel an advantage.

Job Type: 1 year contract / full time

8 hour shift

Education:

GCSE or equivalent (preferred)

Experience:

Office: 4+ years (required)

Customer service: 2 years (required)

Driving Licence (required)

Work Location: In person

Pay: £13.10-£14.00 per hour

Benefits:

Casual dress
Company pension
Employee discount
Free parking
On-site parking

Education:

GCSE or equivalent (preferred)

Experience:

Customer service: 2 years (required)
Office: 4 years (required)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience advisor jobs in herstmonceux, esx

Sales/Customer Service Advisor

Sales Advisor

Learner Advisor

Customer Service Advisor

Customer Experience Advisor - 20 hours

Showroom Sales Assistant

Sales Advisor

Human Resources Business Partner

Dispenser

Membership Sales Advisor

Sales Advisor

Trainee Insurance Advisor

Membership Sales Advisor

Part-time Sales Assistant

Sales Advisor

Contact Centre Advisor

Apprentice Retail Sales Assistant

JUNIOR SALES ADVISOR

Customer Services Advisor

Sales Advisor

I want to receive the latest job alerts for customer experience advisor in herstmonceux, esx

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected