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Turnstile Operator (Casual)

Wolverhampton Wanderers FC -
Wolverhampton

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Job details

Qualifications

Safeguarding procedures
Child safeguarding

Full job description

JOB DESCRIPTION

JOB TITLE: Turnstile Operator
DEPARTMENT: Operations
LOCATION: Molineux Stadium
HOURS: Casual working hours
DATE: March 2026

To be considered for the role please completed the Steward Application Form and Diversity
Monitoring Form below and email to [email protected] -

We are Wolves. English football’s original innovators.

As a founding member of the Football League, we boast one of the richest histories in the beautiful
game, shaping modern football while always staying true to our Old Gold roots.

A football club which represents a city built on grit and togetherness and one that is defined by
ambition; from pioneering floodlit football to succeeding at the highest levels of the English and
European game.

Always looking forward and determined in the face of challenge, bright in spirit and unified by the
bond between players, staff and supporters, while remaining humble and grounded in the values of
our Wolverhampton community.

At Wolves, we honour the past, while seizing the future.

We are committed to safeguarding and promoting the welfare of children, young people and
adults at risk. We expect all colleagues and volunteers to share this commitment. This means that
the post-holder is required to apply all relevant policies and uphold the Club’s commitment to
safeguarding children, young people and adults at risk

_____________________________________________________________

Job purpose

To admit spectators, check tickets.

Turnstile operators are not expected to be involved with searching or ejecting spectators or dealing
with conflict. Their role is specific, and they will be expected to call on a supervisor or specialist
stewards for assistance in dealing with any incident at their turnstile.

Turnstile Operators are supported by search stewards and a supervisor.

_____________________________________________________________

Key responsibilities

Attend the Stadium at given dates and times as directed by the Safety Officer.

Attend pre-event briefing, and ensure all information is understood.

Do not leave the stadium after signing in until the end of your duties.

Attend all training sessions required.

Attend the designated turnstile at the given time.

Liaise with the search stewards and supervisor as and when required.

Only admit to the stadium those spectators with a valid ticket or cash as directed for each

event.

Immediately close your turnstile and stop admitting spectators when told to do so by the

Safety Officer, Area Supervisor or a Police Officer.

Know the location of the first aid rooms within the Stadium.

Be fully conversant with any methods or signals used to alert staff that an emergency has

arisen.

Be capable of recognising potential fire hazards and suspect packages, reporting such findings

immediately to the Supervisors or the Management team.

Comply promptly with any instruction given in an emergency by the Safety Officer, Area

Supervisor or a Police Officer.

Remain at your allocated posts as instructed unless authorised or ordered to do otherwise by

the Area Supervisor, or the turnstile manager.

Report to the Area Supervisor or Safety Officer any damage or defect which is likely to pose a

threat to spectator safety e.g. a damaged turnstile.

Assist as required in the evacuation of the ground.

_____________________________________________________________

General responsibilities

Compliance with Club policies

Compliance with the Club’s health and safety procedures

Compliance with the Club’s safeguarding policies

To promote the Club’s values of progressive, humble, determined, bright and unified

To work consistently to embed equality & diversity into the Club

To undertake such other duties as may be reasonably expected

To maintain professional conduct at all times

_____________________________________________________________

Equality, Diversity, and Inclusion

The post holder will demonstrate a strong commitment to equality, diversity, and inclusion,
supporting the organisation’s strategic aims to remove barriers and address inequality. You will play
an active role in promoting an inclusive, discrimination-free environment that ensures fair access to
opportunities and resources. This includes fostering a culture of dignity, respect, and belonging
where everyone is empowered to contribute, perform, and reach their full potential.

_____________________________________________________________

Safeguarding Statement

We are committed to safeguarding and promoting the welfare of children, young people and adults

at risk. We expect all those associated with WWFC to share this commitment. This means that the

post-holder is required to apply all relevant policies and uphold the Club’s commitment to

safeguarding children, young people and adults at risk.

__________________________________________________________

Apply Now

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