First line technical support engineer (shift patterns) Work, Jobs in Britwell, Brk (with Salaries)

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NCSC Senior AI Technologist Lead

GCHQ -
London

Apply Now

Job details

Permanent | Full-time
£68,745 a year
3 hours ago

Benefits

On-site gym
Season ticket loan
Annual leave
Company pension
Discounted gym membership

Qualifications

Presentation skills
Machine learning
Risk management
Multidisciplinary collaboration
Cybersecurity
AI

Full job description

Details

Reference number

475817

Salary

£68,745

GBP

Job grade

Grade 7

Contract type

Permanent

Type of role

Analytical
Architecture and Data
Engineering
Information Technology
Intelligence
Investigation
Operational Research
Risk Management

Working pattern

Flexible working, Full-time, Homeworking, Job share, Part-time, Compressed hours

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

London, Manchester

About the job

Job summary

About us
GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting-edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners, MI5 and MI6, we protect the UK from terrorism, cyber-attacks and espionage.

At GCHQ, youll do varied and fascinating work in a supportive and inclusive environment that places a strong emphasis on teamwork.

The National Cyber Security Centre (NCSC), part of GCHQ, is the UK Governments lead authority on cyber security. The organisation is at the heart of the Governments cyber security strategy and aims to make the UK the safest place to live and work online.

Job description

The role

AI is transforming how organisations design, build and defend technology and the NCSC is looking for outstanding technical talent to research and build agentic solutions that improve the nations cyber security and help protect the UK.

Were looking for talented AI technologists to join us across a variety of departments at the NCSC. Youll be at the forefront of applying AI to some of the UKs most important cyber security resilience challenges. Youll help explore how increasingly capable AI systems can strengthen defence, improve security outcomes and enhance our understanding of adversaries. Youll also support organisations across the public and private sectors to adopt AI confidence and contribute to the development of secure, resilient and innovative technology.

Working in highly specialised environments, youll help shape how AI is evaluated, developed, secured and deployed to support some of the UKs most important national security missions. The work is varied, fast-moving and highly collaborative. Youll combine technical expertise with a deep understanding of the mission to tackle complex challenges, helping GCHQ and NCSC remain at the forefront of evaluating, securing and applying AI for national security. By harnessing AI and agentic technologies, youll deliver tangible outcomes against some of the UKs most pressing cyber and national security challenges.

These roles are supporting a wide range of GCHQ and NCSC missions. Working across engineering, operations, and applied research, you could be evaluating AI-enabled systems, building prototypes, detecting and mitigating adversaries, assessing technical risks, or supporting the secure deployment of AI in real-world environments. The work spans the full AI lifecycle, from research into machine learning, generative AI and large language models through to software engineering, solution architecture, MLOps and deployment. Working in multidisciplinary teams alongside engineers, researchers and cyber specialists, youll help turn innovative ideas into secure, resilient capabilities. As your expertise develops, you will provide technical advice across the public and private sectors and engage with leading technology companies to help keep the UK at the forefront of the secure and effective use of AI. Depending on your role and experience, you may also help shape technical strategy and influence decision-making across teams, and provide leadership on complex, mission-critical challenges.

The rapid evolution of AI means youll continually explore emerging technologies, develop new skills and adapt quickly to new opportunities and challenges. Youll also have opportunities to deepen your understanding of a broad range of cyber security disciplines and apply your expertise in new and innovative ways.

This is an opportunity to be part of one of the most significant technological shifts of our time within the UKs National Technical Authority for cyber security. AI is transforming both offensive and defensive cyber capabilities, shaping the future of intelligence mission and what it means to keep a nation secure.

Were looking for people who combine technical expertise with curiosity, creativity and a passion for solving complex challenges. If you enjoy exploring new technologies, thinking ahead to future engineering challenges, and contributing to a mission that makes the UK safer to live and work online, wed love to hear from you.

Person specification

About you
Were looking for outstanding AI technologists who have delivered meaningful impact through the application of AI technologies and/or the development of agentic solutions across a department, function or wider organisation. Successful applicants will be comfortable operating in complex technical environments, bringing the judgement and experience needed to shape strategy, lead time-critical work, and make technical trade-offs across teams and organisational boundaries.

Youll have a solid technical foundation and the ability to quickly understand, evaluate and apply emerging technologies. Your experience will include at least two of the following areas:

Software development
Systems architecture design and implementation
Technical research and analysis

Youll combine deep technical expertise with curiosity, adaptability and a genuine enthusiasm for learning about a broad range of cyber security topics and challenges. Were seeking individuals who enjoy working across technical disciplines and collaborating with a broad range of colleagues and stakeholders both within and outside our organisations.

We welcome applications from people of all educational and professional backgrounds and have no formal qualification requirements. Instead, were interested in evidence of your technical ability, potential and achievements. Depending on the role and your skills, you may be eligible for specialist pay. These roles require 80% office attendance, subject to role requirements and business need.

Please note: The NCSC is advertising a number of roles at the moment. Please submit an application for each role you wish to be considered for. Applying for other roles will not be detrimental to your application for this role and, if you are successful in a number of roles, you will be able to choose which role you prefer at the point of conditional job offer.

GCHQ Competencies
As part of the selection process, the NCSC will assess you using competencies aligned with those used across the UK Intelligence Community. These are closely based on the Civil Service Behaviours, so if youre familiar with those, youre already on the right track.

At Level 4, well be looking at how you demonstrate the following:

Driving Innovation and Change (Civil Service Behaviour Equivalent: Changing and Improving)
Continuously Developing (Civil Service Behaviour Equivalent: Developing Self and Others)
Working Collaboratively (Civil Service Behaviour Equivalent: Working Together)
Making Effective Decisions (Civil Service Behaviour Equivalent: Making Effective Decisions)
Delivering Outcomes (Civil Service Behaviour Equivalent: Delivering at Pace)

To help you prepare your application, further information on Civil Service Behaviours can be found here.

Benefits

Rewards and benefits:
At NCSC and GCHQ, we are proud of our inclusive and supportive working environment, which is designed to encourage open minds and positive attitudes. As an organisation that values and nurtures talent, we are committed to helping you fulfil your potential. With comprehensive training and development opportunities tailored to your needs and the requirements of your work, we will enable you to flourish in your role and perform to the very best of your abilities.

Youll receive a starting salary of £68,745 which includes a concessionary payment of £3,144.

Candidates with technical skills in information assurance, data science, or related fields may qualify for specialist skills payments ranging from £5,000 to over £44,000 per annum in this role. Skills will be assessed at interview.

For roles based in London, youll receive an additional £6,250 London Allowance.

Other benefits include:

25 days annual leave, automatically rising to 30 days after five years' service, plus an additional 10.5 days of public and privilege holidays
opportunities to be recognised through our employee performance scheme
an interest-free season ticket loan
a cycle-to-work scheme
Facilities such as a subsidised gym, restaurant and on-site coffee bars (at some locations)
Paid parental and adoption leave
Excellent pension scheme - Civil Service pension

Equal opportunities
At GCHQ, diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under-represented in our workforce such as women, people from ethnic minority backgrounds, people with disabilities and those from low socio-economic backgrounds.

Find out more about our culture, working environment and diversity on our website.

Disability Confident
GCHQ is proud to have achieved Leader status within the Department for Work and Pensions Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position are offered an interview, where it is practical for us to do so. This is known as Offer of an Interview.

To secure an interview for this role, you must meet the following criteria, which will be assessed at the CV sift stage:

You'll be required to reach the minimum pass mark for the online Situational Judgement Test (SJT), which assesses criteria important for all roles in our organisation.
Evidence of delivering impact through your use of AI technology and/or through agent development.
Able to demonstrate experience in setting strategy for large teams, directing complex, time critical projects and making technical trade-offs across team boundaries.
Evidence of your experience, including one or more of: working in software development, or designing and building systems architectures or technical research and analysis.
Evidence of working across a range of technical disciplines, within diverse teams both within and outside your immediate area.

There is a wide range of extra support available throughout the recruitment process to enable you to do your best. Please see our website for information on reasonable adjustments we can offer.

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

What to expect
Our recruitment process is fair, transparent and based on merit. Here is a brief overview of each stage, in order:

Initial online application.
Online Situational Judgement Test (SJT) in which you rate the appropriateness of responses to a series of short scenarios.
Application sift.
Online Interview.
If successful, youll receive a conditional offer of employment.

Please note you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you to continue in your current employment until you have received your final job offer.

Before you apply
To work at NCSC, you need to be a British citizen or hold dual British nationality. You can read our full eligibility criteria here.

This role requires the highest security clearance, known as Developed Vetting (DV). Its something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process here.

Please note we have a strict drugs policy, so once you start your application, you cant take any recreational drugs, and youll need to declare your previous drug use at the relevant stage.

Before you apply, we recommend setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely.

The role is based in London or Manchester, so youll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs.

We offer reasonable reimbursement of travel costs for candidates attending in-person appointments during the recruitment and vetting process. Full details will be provided with your interview or assessment invitation.

Reimbursement is discretionary and will only be made in line with the Candidate Expenses Policy, as amended from time to time. Candidates must book their own travel using the most economical option and provide original hard copy receipts for reimbursement.

Please note that you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application with anyone other than with your partner or a close family member.

The closing date for this role is: 2nd September 2026 at 23:55

Right to withdraw statement:
Please be aware that we reserve the right to bring forward the closing date for this role once a certain number of applications have been received. Please submit your application at the earliest opportunity to avoid disappointment.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : NCSC Recruitment
Email : [email protected]

Recruitment team

Email : [email protected]

Apply Now

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first line technical support engineer (shift patterns) jobs in britwell, brk

NCSC Senior AI Technologist Lead

Field Maintenance Engineer OTE 50K

Data Tech Lead

AI and Digital Solutions Engineer

More jobs to discover

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Contents

Location

About the job

Job summary

Job description

Person specification

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Medical

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

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