Information technology manager Work, Jobs in Chesham, Bkm (with Salaries)

EUC Manager
Intercontinental Exchange Holdings, Inc. —London
- Full-time
- Computer Science
- Bachelor's degree
- No degree
10d
Technical Operations Manager
Allica Bank —Milton Keynes
- Full-time
- Hybrid work
- Continuous improvement
- Scripting
- Financial services
IT Director
Propel Together —Wokingham
- APIs
- Leadership
NOC 3rd Line Technical Team Leader
Boxxe Group —Hemel Hempstead
- Analysis skills
- Continuous improvement
- Mentoring
Director, TSG Support Operations
Bain & Co. —London
- £150,500 - £188,500 a year
- Full-time
- Hybrid work
- Continuous improvement
- Health & wellbeing programme
- Annual leave
Quick apply
2h
Data Centre Operations Service Manager
ONNEC Group —London
- Full-time
- Organisational skills
- Leadership
- Communication skills
Quick apply
Information and Systems Manager (including Cover) - Canons High School
Harrow Council —Harrow
- £30,873 - £32,750 a year
- Management
- School
5d
Data Center Technical Manager (ICT)
Serverfarm —Feltham
- £50,000 - £65,000 a year
- Full-time
- PMP
- Engineering
- Training & development
Senior Category Manager - IT (Cloud and Infrastructure)
SSE —Reading
- £59,800 - £89,900 a year
- Full-time
- Employee discount
- Gym membership
4h
Problem Manager (FCDO)
Synapri —Milton Keynes
- Continuous improvement
Junior Service Delivery Manager
Computacenter —Hatfield
- Continuous improvement
- Organisational skills
- Communication skills
4d
IT Operations Supervisor - (FTC)
Oxford Instruments plc —High Wycombe
- Communication skills
IT Project Manager
Interpham Consulting —Luton
- Full-time
- PMP
- Engineering
- Bachelor's degree
Cloud Service Delivery Manager
GBST —London
- Hybrid work
- Continuous improvement
- Time management
- Employee assistance programme
- Employee discount
Quick apply
IT Systems Project Manager
Jellycat —London
- Hybrid work
- PMP
- Analysis skills
- Bachelor's degree
IT Environments Manager
NPL —Teddington
Enterprise Applications Support Manager
Addison Lee —London
- Hybrid work
- Continuous improvement
- Communication skills
- Health & wellbeing programme
- Annual leave
Technical Operations Manager
Tracker —Uxbridge
- Full-time
- Continuous improvement
- Travel
- Training & development
- Work from home
7d
Senior manager - Restaurant Technology Operations & Standards
Five Guys UK —London
- £70,000 - £80,000 a year
- Spanish
- Continuous improvement
- Team management
- Employee discount
IT Infrastructure Manager
Innocean —London
- Full-time
- Hybrid work
- Google Suite
- Azure
- SharePoint
Quick apply
7d

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EUC Manager

Intercontinental Exchange Holdings, Inc. -
London

Apply Now

Job details

Full-time
10 days ago

Qualifications

Desktop support
Computer Science
Stakeholder collaboration
Project planning
IT team management
Stakeholder liaison
IT service management
Process improvement
Internal department liaison
Bachelor's degree
ServiceNow
Multidisciplinary collaboration
Information technology team management
AI
Team motivation leadership
Communication skills
Time management
Analytics

Full job description

Job Description:

Job Purpose

Intercontinental Exchange, Inc. (ICE) is a leading operator of global exchanges, clearing houses, data, and listings services. We connect businesses around the world to unique opportunities in markets that drive the global economy. We are a diverse and inclusive company that values innovation, collaboration, and excellence. ICE team members work across departments and traditional boundaries to innovate and respond to industry demand. A successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism.

At Intercontinental Exchange (ICE), We're looking for a motivated, results-oriented End User Computing (EUC) Manager to join our team. The EUC group touches on every aspect of ICE’s fast-paced, dynamic culture and utilizes cutting-edge technology to provide for the needs of our users and the company. The ideal manager is technically proficient, possesses an eager attitude, strong desire to mentor and lead their team, excellent communication skills and a consistently professional demeanor.

The End User Computing team at ICE provides technical support to ICE employees, in addition to being involved in the management of technology systems that include desktop support, remote access, process automation, purchasing and conference room support.

The EUC Manager will oversee the management and support activities of the End User Computing team. Will be tasked with maintaining ICE’s global standards for end user computing and working closely with local business partners to address their needs by delivering superior technology. The EUC Manager provides leadership in driving continuous service and process improvements and has primary ownership of end user experience in the office locations they support.

Responsibilities

Recruit, mentor, and motivate a team of EUC Analysts and Engineers to build a high-performance team.
Lead by example in showing a sense of urgency in resolving issues, and ensuring work is done to a high quality.
Project Management - Setting and managing client expectations, developing a detailed project plan, defining the scope of the project, understanding project risks and assigning team members to specific tasks
Budget Planning - Identify organizations requirements - Creating and maintaining annual team budget.
Evaluate team performance on a regular basis ensuring KPIs are tracked, and SLAs are met.
Provide technology support to employees across multiple offices and business units while delivering industry leading customer experience.
Support technology deployments including network, telephony, desktop systems and applications working with various stakeholders. Take lead on Conference room technology deployment and support.
Build relationships with various internal teams that EUC depends on to get their work done. Take lead in the escalation of high visibility issues.
Help enhance end user documentation and internal Knowledge Base articles. Identify and pursue opportunities for automation of common issues and requests.
Manage hardware inventory
Support local activities including M&A, BCP and other location specific IT activities.
Promote ICE standards and culture in interactions with end users.
Demonstrates a foundational understanding of AI‑powered productivity and analytics tools, including their capabilities, limitations, and appropriate use cases.
Identify opportunities where AI can augment team performance or optimize end‑user experience, recommending solutions where appropriate.
Utilize AI solutions to streamline workflows, support decision‑making, enhance communication, and improve operational efficiency within EUC initiatives.
Applies AI responsibly and ethically, following organizational guidelines related to data privacy, security, and compliance.

Knowledge and Experience

Bachelor’s degree in computer science or related, or equivalent experience (minimum 2-year management experience required)
Technical experience working in a Microsoft AD environment and other related technologies. Working knowledge of MACs and end point management, network, and workstation technologies
Familiarity with AV/Conference Room technology in a corporate environment
Experience using IT Service Management tools like ServiceNow
Experience multitasking in a high-pressure & fast paced environment
Strong organizational, project management and performance-oriented time management skills

Apply Now

Refine Your Search

information technology manager jobs in chesham, bkm

EUC Manager

Technical Operations Manager

IT Director

NOC 3rd Line Technical Team Leader

Director, TSG Support Operations

Data Centre Operations Service Manager

Information and Systems Manager (including Cover) - Canons High School

Data Center Technical Manager (ICT)

Senior Category Manager - IT (Cloud and Infrastructure)

Problem Manager (FCDO)

Junior Service Delivery Manager

IT Operations Supervisor - (FTC)

IT Project Manager

Cloud Service Delivery Manager

IT Systems Project Manager

IT Environments Manager

Enterprise Applications Support Manager

Technical Operations Manager

Senior manager - Restaurant Technology Operations & Standards

IT Infrastructure Manager

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