Client services manager Work, Jobs in Westerleigh, Gls (with Salaries)

Client Relationship Executive
Kidwells Solicitors —Bristol
- From £26,500 a year
- Full-time
- Computer literacy
- Writing skills
- Organisational skills
- Free parking
Quick apply
Project Manager
Amentum —Bristol
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Employee assistance programme
- Flexible schedule
Executive Assistant & Agendy Coordinator
Pepper & Seed Ltd —Corsham
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Google Suite
- Work from home
Quick apply
6d
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Account Manager - Broker Partnerships
Ayvens —Bristol
- Full-time
- Free parking
- Annual leave
Service Desk Manager
Lancer Scott —Bristol
- £40,000 a year
- Full-time
- Continuous improvement
- Team management
- Training & development
Associate Project Manager
KBR —Bristol
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Time management
Senior BDR (HF1331939)
Flourish —Bristol
- £40,000 - £45,000 a year
- Full-time
- Business development
Quick apply
10d
Business Development Manager
Protection Group International —Bristol
- Hybrid work
- Business development
- Communication skills
- Annual leave
Quick apply
Business Development Manager
Aspens —Bristol
- £65,000 a year
- CRM software
- Business development
- School
- Annual leave
- Life insurance
Partnerships Manager
Eden Conveyancing —Bristol
- £45,000 - £50,000 a year
- Full-time
- Research
- Business development
- Analysis skills
- Annual leave
Quick apply
12d
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Business development
- Presentation skills
- Travel
Quick apply
Account Manager
Smiths Gloucester Limited —Bristol
- CRM software
- Free parking
- Employee discount
Quick apply
6d
Operational Excellence Project Manager
Amentum —Bristol
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
- Employee assistance programme
- Flexible schedule
Sales Manager
Majestic Hotels Bristol —Bristol
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Merchandising
- Administrative experience
- Employee discount
Quick apply
New Business Development Manager
Renewable Exchange —Bristol
- £50,000 - £60,000 a year
- Business development
- Contracts
- School
- Annual leave
Quick apply
7d
PMO Consultant
AtkinsRéalis —Bristol
- Full-time
- Hybrid work
- Communication skills
Sales & Reception Manager.
Newport worktop and tiles LTD —Newport
- £13 an hour
- Part-time
- Salesforce
- Data analysis skills
- Business development
Quick apply
4d
Business Development Executive
Veale Wasbrough Vizards —Bristol
- Hybrid work
- Sales
- Business development
- Analysis skills
Client Relations Manager
DAS UK Group —Bristol
- Conflict management
- Training & development
- Communication skills

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client services manager jobs near westerleigh, gls

Client Relationship Executive

Kidwells Solicitors
Bristol

Quick apply

Job details

Full-time
From £26,500 a year

Benefits

Free parking
On-site parking

Qualifications

Law
Client engagement
Computer literacy
Stakeholder liaison
Writing skills
Case record updates
Internal department liaison
Microsoft Office Suite
Partnership building
Organisational skills
Relationship management
IT
Computer skills
Customer interaction
Business
Conveyancing liaison
Communication skills
Office experience

Full job description

Summary of position:

Work under the supervision of the Client Relationship Manager to support the Conveyancing Department in delivering a high level of customer service to clients.

You will be responsible for opening files, onboarding clients and liaising with clients and third parties to provide regular and efficient updates in respect of the client’s conveyancing matters.

This will involve proactively assisting clients to deliver a high level of service and client satisfaction from the moment they are onboarded, through to completion, ensuring the correct procedure is followed throughout

You will be responsible for liaising with estate agents, brokers and solicitors on the other side of the transaction to ensure progress is being made in a timely matter

In addition, the role will involve maintaining and developing relationships with the firm’s partnership panel members, and upselling other Kidwells services

The Ideal Candidate

The ideal candidate will be capable of communicating efficiently and effectively, in a positive and professional manner, while tailoring their approach to suit individual needs.

They will be proactive, and efficient with a can-do attitude and will be able to work in what can sometimes be a fast-paced environment

They will be confident communicating via email, telephone, and in person, and will proactively assist the Conveyancing Team by keeping clients informed throughout the progression of their matter to ensure a high level of customer satisfaction.

The ideal candidate will have excellent organisational skills and be able to autonomously manage their workload, ensuring regular contact with clients, referrers, and service providers.

Primary Responsibilities

Opening files and Onboarding clients in line with compliance procedures.
Ensure we have all required documentation pertaining to the clients matter in a timely manner.
Regularly track the progress of client matters to ensure client expectations are met.
Build and maintain strong, long-term relationships with clients.
Efficiently and proactively communicate with clients and third parties, providing regular updates.
Identify and address any potential client dissatisfaction.
Collaborate closely with the Conveyancing Department to deliver a seamless service.
Maintain accurate and up-to-date records on the Case Management System.
Monitor internal systems to ensure cases are progressed efficiently.
Effectively liaise with relevant departments within the firm.
Maintain and develop relationships with existing partnership panel members.
Assist with onboarding new service providers to the firm’s partnership panel.
Make appropriate referrals to approved service providers where suitable, ensuring a positive client experience.
Act as a key point of contact for partnership panel members and referrers, ensuring strong ongoing relationships.
Adhere to all company policies and procedures.

Person Specification

Desirable Qualifications & Training

Law Degree
Business Related Degree
Finance Related Degree

Essential Experience

Previous experience in a fast-paced office environment.

Desirable Experience

Experience working with clients.

Essential Qualities & Attitudes

Communication skills: You will be working with a wide range of people, from our clients to other solicitors and Agents, so the ability to communicate well and in a professional manner is essential.
Written communication skills: spelling and grammar.
Attention to detail: high level of accuracy and attention to detail when preparing legal documents or filling out forms and statements.
Teamwork: able to work with clients, lawyers, and legal secretaries.
Strong sense of discretion.
Courteous and professional demeanor.
Demonstrate that you can cope well under pressure.
IT skills: Most work is carried out electronically.

Essential Knowledge

Understanding how to use MS Office.

Desirable Knowledge

Legal terminology, regulations and HM Land Registry system, although full training will be given.
Ability to work with legal technology (HM Land Registry filing, computer systems, transcription software, Dictaphone etc.)
Understanding of the conveyancing process.

Note: This job description is not exhaustive and will be subject to periodic review. It may be amended to meet the changing needs of the business. The post-holder will be expected to participate in this process, and we would aim to reach agreement on any changes.

Pay: From £26,500.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client services manager jobs in westerleigh, gls

Client Relationship Executive

Project Manager

Executive Assistant & Agendy Coordinator

Customer Retention & Upsell Specialist

Account Manager - Broker Partnerships

Service Desk Manager

Associate Project Manager

Senior BDR (HF1331939)

Business Development Manager

Business Development Manager

Partnerships Manager

Business Development Manager (Maritime)

Account Manager

Operational Excellence Project Manager

Sales Manager

New Business Development Manager

PMO Consultant

Sales & Reception Manager.

Business Development Executive

Client Relations Manager

I want to receive the latest job alerts for client services manager in westerleigh, gls

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