Senior technical staff engineer Work, Jobs in Basingstoke, Eng (with Salaries)

Senior Application Support Engineer
DXC Technology —Reading
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- Communication skills
- Life insurance
1d
Associate Hydrologist
AECOM —Basingstoke
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Business development
Principal Water Quality Scientist/ Modeller
AECOM —Basingstoke
- Full-time
- Hybrid work
- Master's degree
- Mentoring
- Scripting
CL2 Laboratory Technician
Pirbright Institute —Pirbright
- Computer literacy
- Laboratory experience
- Bachelor's degree
- Free parking
- Annual leave
Quick apply
12d
Senior Electrical Engineer - Outside IR35
Kent —Woking
- Quality control
Staff Systems Marketing Engineer - Comms Segment
Analog Devices —Newbury
- Full-time
- Travel
- Communication skills
- Marketing
12d
Senior Safety Engineer - Outside IR35
Kent —Woking
- Engineering
Technical Assurance Assessor – Gas & Renewables
Eco Approach Ltd —Reading
- £45,000 - £50,000 a year
- Travel
- Communication skills
Quick apply
Senior Product Manager
RWS Group —Maidenhead
- Full-time
- Product management
- AI
Hydraulic Specialist (Water)
AECOM —Basingstoke
- Full-time
- Hybrid work
- Bachelor's degree
Principal Business Analyst, Investment Technology
Invesco —Henley on Thames
- Full-time
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
- Annual leave
- Life insurance
Tunnelling Engineer / Senior Tunnelling Engineer
WSP —Guildford
- Part-time
- Hybrid work
- Civil engineering
- Engineering
- Business development
- Flexitime
- Work from home
Senior Power Supplies Technician
Diamond Light Source —Harwell
- £41,414 - £52,337 a year
- Full-time
- Doctoral degree
- Engineering
- No degree
- Annual leave
- Flexible schedule
IT Engineer
Class Technology Solutions Ltd —Maidenhead
- £32,000 - £35,000 a year
- Full-time
- Maintenance
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Digital Transformation Tech Authority
Vodafone —Newbury
- Full-time
- Analysis skills
- Continuous improvement
- Software development
- Annual leave
Senior Control and Instrumentation Engineer - Expression of...
Kent —Woking
- Engineering
- English
- Master's degree
Senior AMO Physicist - Quantum RF
Infleqtion —Harwell
- Full-time
- Hybrid work
- Doctoral degree
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
Sales Engineer, UKI
Proofpoint —Reading
- Full-time
- Computer Science
- Presentation skills
- AI
Senior AMO Physicist
Infleqtion —Harwell
- Full-time
- Hybrid work
- Doctoral degree
- Laboratory experience
- Travel
- Annual leave
- Work from home
Quick apply
Sr Enterprise Account Manager
Proofpoint —Reading
- Full-time
- Hybrid work
- Business development
- Flexible schedule

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Senior Application Support Engineer

DXC Technology -
Reading

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Job details

Permanent | Full-time
1 day ago

Benefits

Company pension
Life insurance

Qualifications

Microsoft Windows Server
Technical troubleshooting
ITIL Certification
Mentoring junior staff
IT service management
SSRS
Continuous improvement
Mentoring
Technical writing
ServiceNow
Application support
Root cause analysis
Communication skills

Full job description

Job Description:

Location: Hybrid — Reading area (3-4 days on site per week)
Type: Full-time, Permanent
Clearance: High Level Clearance require

About DXC Technology

DXC Technology (NYSE: DXC) is the world's leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We serve nearly 6,000 private and public sector clients across 70 countries, delivering powerful next-generation IT services and solutions.

Working Pattern

Hybrid — up to 3-4 days on site per week
Rotating shifts: 7am–3pm / 9:30am–5:30pm
Potential for out-of-hours on-call support

The Senior Application Support Engineer Role

We are looking for a motivated Senior Applications Engineer to join our technical team to provide Applications Support to a major client for DXC.
This role will require a strong understanding of applications support. It will be a hybrid role with elements of office-based working in the Reading area and at home.
The role includes optimizing system performance, resolving complex production bugs, and mentoring junior staff.
Undertake service management and minor enhancement activities involved in the ongoing delivery of Application Management.
Provide application lifecycle technical expertise for the support, monitoring, troubleshooting, change and enhancement of packaged and/or custom applications in accordance with contractual terms and conditions and established technical standards such as CMMI and ISO.
Engage in and provide support for transition/transformation efforts.
Undertake the full range of Service Management functions required to ensure service delivery compliance to budget, quality standards and committed service levels on an on-going basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL).

Responsibilities

Performing early morning checks to ensure applications are healthy before the users log in.
Monitor, diagnose and resolve technical issues related to Windows desktop and server-based applications.
Own, troubleshoot, and resolve complex 2nd and 3rd line technical issues within agreed SLAs.
Plan and execute application upgrades, security patching, and impact analysis across Production and Non-Production environments.
Implement monitoring and continual service improvement to reduce ticket volume and optimize system reliability.
Provide guidance, training, and technical coaching to junior analysts.
Investigate Windows Event Viewer and Application log analysis to identify root causes of application errors.
Create and update "how to guides" and knowledge base articles for common fixes and internal processes.
Collaborate closely with other application engineers in the team as well as liaising with the client on a regular basis.
Work together with the applications team to identify and implement continual service improvement activities.

Key Skills

5 or more years of experience in application support, systems administration, or IT service desk environment.
Advanced analytical problem-solving and root-cause analysis.
Capability to thrive in high-pressure, live production environments.
Excellent communication skills and the ability to work in a team-oriented environment.
Microsoft certifications (e.g., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.
The following technical skills would be beneficial:
- Understanding of ServiceNow or related ITSM tool
- Windows-based Applications experience
- Advanced SQL skills in SQL Server and knowledge of SSRS
- Active Directory
- Understanding of operating systems, cloud platforms and basic programming integrations
- Experience of Dynatrace or other monitoring tools
- Strong working knowledge of ITIL service management processes. ITIL V4 Foundation Certification is desirable

Benefits

DXC provide a comprehensive Flex benefits scheme including investment in development, Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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