2nd line support engineer Work, Jobs in Eton, Brk (with Salaries)

Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
IT Support Engineer
Keyence —Stockley Park
- £33,000 - £35,700 a year
- Data analysis skills
- Analysis skills
- Business
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Windows
- Analysis skills
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- School
Quick apply
Onsite Engineer
Cardonet —London
- In-person
- Referral programme
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
14d

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IT Support Technician
4th Dimension Innovation Ltd —Egham
Provide basic remote support for home-based colleagues. Manage user accounts and access in Active Directory and Outlook. Hours: Monday to Friday, full-time.
£25,000 - £26,000 a year
Quick apply
11d
IT Support Engineer
Keyence —Stockley Park
Must hold a full driving licence. Proactive and have Interest in project work. Being the first point of contact and support for all IT issues that arise.
£33,000 - £35,700 a year

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2nd line support engineer jobs near eton, brk

Tech Support Analyst

5G Communications Ltd.
High Wycombe

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Job details

£18,000 - £25,000 a year

Qualifications

Technical troubleshooting
TCP
Microsoft Outlook
Stakeholder liaison
LAN
Internal department liaison
Microsoft Exchange
Breakdown recovery
Network infrastructure
Telecommunication
IP networking
Customer support
Fault diagnosis and repair
Help desk

Full job description

£18,000 to £25,000 per annum

High Wycombe

5G Communications has developed and evolved, in the last 20 years to establish themselves as one of the largest growing telecommunication suppliers. 5G pride themselves on supplying leading edge technology, B2B throughout the UK and turnover in excess of £15 million. This is an excellent opportunity to join a family run business that pride themselves on Passion, Respect, Integrity, Diligence and Excellence.

The successful Technical Support Engineer will join an already strong team and play a key part in the 1st and 2nd line technical support to our customers.

5G, are offering more than just a job, if you have the right attitude, desire to learn and are passionate about your work there will be further opportunities with the company, who promote from within.

Job Role

Resolving faults, and providing temporary solutions.
Take responsibility for the fault from first contact to resolution.
Diagnose and understand customers’ faults with broadband, lines, email, wireless, VPN, routers and VOIP.
Liaise with other departments with regard to customer issues/faults.
Report new faults to suppliers.
Chasing suppliers for updates and progression of faults.
Contacting Openreach engineers regarding line faults and SFI engineers regarding Broadband Faults. This may also mean becoming involved with IT support on the customer’s end and their maintainers.
Keep up to date and aware of the technical support issues, IT policies and best practice methods.
Register/transfer domains and configure POP3 email accounts.
Configure and troubleshoot POP3 / Exchange email clients, i.e. Outlook 2003/2010 Troubleshoot VOIP issues.
You must be capable of resolving the following issues within 15 minutes:
- Register new email address for existing domain customers and update Billing;
- Basic email configuration and support (Incoming and Outgoing SMTP Setting) for Microsoft Outlook / Express;
- Router configuration and configuration checks to an intermediate level including, for example, port forwarding and specific LAN settings.
- IP Addressing (Reconfigure Router with new Routed IP’s);
- NAT and Port Forwarding /Open Ports;
- 1st Line IPPBX and PBX, Hosted PBX configurations, IP Number diverts and IP MAC’s (Moves, adds and changes).

Do you have the following skills to enable you to do the role?

General basic knowledge on analogue and digital technology.
General knowledge of Microsoft Windows.
General technical Knowledge of networking.
Basic knowledge of PBX and PDQ equipment.
General knowledge of ISDN technologies.
General technical knowledge of the internet e.g. ADSL
General basic knowledge on TCP/IP.
Basic technical knowledge of web platforms.
Good knowledge of mail platform, IMAP, SMTP, POP3
General knowledge of DNS.
Exposure to mail clients.

If you can do the above and you have previous experience, preferably in telecoms, then we would love to hear from you.

For more information please don’t hesitate to apply for the role today

Apply Now

Refine Your Search

2nd line support engineer jobs in eton, brk

Tech Support Analyst

IT Support Engineer

Field Services Engineer

Onsite Support Engineer

Customer Service Engineer

1st Line IT Support and Provisioning Engineer (TechBar)

Service Desk Engineer [Desk & Field]

IT Support Analyst – Client Services & Monitoring

ICT Technician - Schools

Onsite Engineer

Financial Markets Infrastructure Services - Technical Analyst

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£18,000 to £25,000 per annum

High Wycombe

Job Role

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