Learning and development advisor Work, Jobs in Wales (with Salaries)

Seller Support Advisor, Veeqo
Project Kite - UK Parent —Swansea
- Weekend availability
- AI
- Communication skills
Senior People Partner
Transport for Wales —Pontypridd
- Team management
- Human resources
- Organisational skills
- Annual leave
13d
Senior Consultant, Financial Advisory
Teneo —Cardiff
- Microsoft Powerpoint
- Microsoft Word
- Business development
Byredo John Lewis Cardiff Client Advisor- 22.5 hours
PUIG —Cardiff
- Customer service
- Leadership
11d
Technician Demonstrator in Programmable and Digital Technologies
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Part-time
- Communication skills
- School
- Annual leave
WGOS Referral Officer
Aneurin Bevan University Health Board —Newport
- £26,813 - £27,890 a year
- Full-time
- Communication skills
6d
Head of Training and Service Delivery
Wilmington plc —Cardiff
- Full-time
- Hybrid work
- Project management
- Team management
- Mentoring
- Annual leave
- Employee discount
4d
Tax Senior, EMEA
Vantage Data Centers UK Management Company Ltd —Newport
- Communication skills
- Tax experience
- Annual leave
Quick apply
10d
HR Manager - Aberthaw & Southern SC&L
Tarmac —Barry
- Continuous improvement
- Mentoring
- Business
- Employee discount
Customer Service and Sales Advisor
Cycle Solutions (Cycle to Work) Ltd —Swansea
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Customer Experience Hub Advisor
Hedyn —Wales
- £26,839.07 a year
- Full-time
- Annual leave
Clinical Nurse Advisor
Superdrug —Cardiff
- Up to £39,000 a year
- Organisational skills
- Communication skills
- Store discount
- Annual leave
General Sales Assistant (Perm)
Matalan —Cwmbran
- Full-time
- Customer service
- Retail sales
- Employee discount
Quick apply
7d
Retail Assistant (Opticians)
Boots —Bangor
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
12d
Regional General Manager
Travel Associates —Victoria
- Full-time
- Sales
- Team management
- Mentoring
- Employee assistance programme
- Employee discount
5d
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee assistance programme
- Employee discount
Salesforce AI Engineer
Capgemini —Cardiff
- Hybrid work
- Salesforce
- DevOps
- Agile
Retail Apprentice Travel Advisor
TUI Group —Merthyr Tydfil
- From £8.50 an hour
- Part-time
- Employee discount
5d
Technical Director – Coastal Engineering
Ramboll —Cardiff
- Full-time
- Hybrid work
- Engineering
- Business development
- Team management
Quick apply
General Sales Assistant Evening And Weekend(Temp)
Matalan —Swansea
- Part-time
- Customer service
- Retail sales
- Employee discount
Quick apply
9h

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Seller Support Advisor, Veeqo

Project Kite - UK Parent -
Swansea

Apply Now

Job details

Full-time

Qualifications

Live chat
Technical troubleshooting
Stakeholder collaboration
Client engagement
Stakeholder liaison
Process improvement
Internal department liaison
Microsoft Office Suite
Partnership building
Customer interaction
Multidisciplinary collaboration
Root cause analysis
AI
Communication skills

Full job description

DESCRIPTION

The shift pattern for this role is Monday through Friday, with Saturday and Sunday as rest days. .

This isn't a typical support role. As Seller Support Advisor, you'll be a trusted partner to e-commerce businesses, from growing independent retailers to established multi-channel brands, helping them get the most out of Veeqo and unlock their full potential on Amazon. You'll work directly with business owners and their teams, solving complex operational challenges, shaping how we support our sellers, and collaborating across a wide range of internal teams including 2nd Line Engineers, Technical Writers, the Seller Success team, and Sales. You'll also have the opportunity to join on-site visits at seller businesses, helping them launch with Veeqo, unblock critical issues, and build lasting partnerships in person. Beyond day-to-day support, you'll have dedicated time to contribute to meaningful projects: from trend analysis and process improvement to exploring how AI can transform the seller experience and reduce friction before it ever reaches the queue.

Key job responsibilities

You'll act as a strategic support partner to Veeqo's business customers, resolving complex issues across phone, email, and live chat with expertise and full ownership.
You'll diagnose and solve multi-layered operational and technical challenges, collaborating with engineering and product teams where needed, while identifying patterns and trends in seller issues to proactively propose solutions, process improvements, and documentation enhancements.
You'll contribute to cross-functional projects, from training development and knowledge base creation to seller onboarding initiatives, and participate in on-site seller visits, supporting business launches and resolving high-impact issues in partnership with the wider Veeqo team.
You'll champion innovation by bringing forward ideas on how AI and automation can improve the seller experience, reduce ticket volume, and free the team to focus on higher-value work.
In every interaction, you'll embody Amazon's Customer Obsession Leadership Principle, building genuine, long-term relationships with the businesses you support, and contribute to a collaborative team culture through daily huddles, peer knowledge-sharing, and continuous learning.

A day in the life
Your day kicks off with a team huddle — a collaborative space to share insights, tackle complex cases together, and stay aligned on what matters most. From there, your time is balanced between direct seller support and project work: whether that's analysing support trends, refining internal documentation, developing training materials, or prototyping a new approach to seller self-service. No two days look the same, and there's always an opportunity to make a real impact — for our sellers and for the team.

About the team
Veeqo is Amazon's multi-channel shipping and inventory platform, purpose-built for fast-growth e-commerce businesses. Since joining the Amazon family in 2021, Veeqo has helped thousands of online retailers cut shipping costs, streamline fulfilment, and scale with confidence. Our Swansea team sits at the heart of that mission — and this role puts you right at the centre of it.

BASIC QUALIFICATIONS

Experience in customer service
Experience troubleshooting issues and root cause analysis
Experience using English communication skills, both written and verbal, to foster seamless interaction with stakeholders at all levels
Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

PREFERRED QUALIFICATIONS

Experience running metrics reports, analyzing data to identify problems and using data analysis to generate and explain metrics

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

learning and development advisor jobs in wales

Seller Support Advisor, Veeqo

Senior People Partner

Senior Consultant, Financial Advisory

Byredo John Lewis Cardiff Client Advisor- 22.5 hours

Technician Demonstrator in Programmable and Digital Technologies

WGOS Referral Officer

Head of Training and Service Delivery

Tax Senior, EMEA

HR Manager - Aberthaw & Southern SC&L

Customer Service and Sales Advisor

Customer Experience Hub Advisor

Clinical Nurse Advisor

General Sales Assistant (Perm)

Retail Assistant (Opticians)

Regional General Manager

Customer Service Advisor

Salesforce AI Engineer

Retail Apprentice Travel Advisor

Technical Director – Coastal Engineering

General Sales Assistant Evening And Weekend(Temp)

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