Application analyst Work, Jobs in Boyce, Ess (with Salaries)

Sr Administrator (Support & Operations)
HCLTech —Basildon
- English
- Computer networking
- Communication skills
Senior Operations FP&A Analyst
Watchfinder —West Malling
- Full-time
- Accounting
- Analytics
- Employee discount
Asbestos Analyst
SOCOTEC UK & Ireland —Romford
- Overtime
- Remote
- Travel
- Annual leave
Quick apply
8d
COINS SYSTEMS TESTING ANALYST
Laing O'Rourke —Dartford
- Training & development
- Communication skills
PMO Manager
FM Conway —Sevenoaks
- Full-time
- Project management
- Organisational skills
- Communication skills
- Employee discount
Quick apply
12d
SAP/BW Data Warehouse Analyst (Digital Technology)
Raytheon —Harlow
- Full-time
- Hybrid work
- Travel
- Computer skills
- School
Chargebacks and Pricing Analyst
Henry Schein Dental (UK) —Gillingham
- Full-time
- English
- Analysis skills
- Bachelor's degree
Business Analyst - Product Management - London
Photon —London
- Analysis skills
- Software development
- Agile
Bureau Data Analyst Lead
Commercial Services Group —West Malling
- £32,126.17 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Team management
- Annual leave
- Employee discount
Quick apply
Data Admin and Analyst Team Leader - Maternity leave cover
Change Grow Live —Newham
- £36,101.10 - £38,114.53 a year
- Microsoft Outlook
- Word processing
- Computer literacy
- Annual leave
- Employee discount
9d
Infrastructure Engineer
Tarmac —Colchester
- Weekend availability
- Travel
- Employee discount
Qualified Asbestos Surveyor / Asbestos Analyst / Asbestos Consultant
Bradley Environment —Maidstone
- £32,000 - £45,000 a year
- Overtime
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
2d
Power Platform lead analyst.
NECSWS —Bexley
- Full-time
- Team management
- SharePoint
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
ICT Lead PHP Developer (Jadu Platform & Digital Services)
Medway Council —Chatham
- £45,795 a year
- Mentoring
6d
Deputy Digital Manager- LTC
Bouygues Construction —Tilbury
- Full-time
- Continuous improvement
- Organisational skills
- Construction experience
Asbestos Site Auditor
Rentokil Initial Group —Chelmsford
- £40,000 - £48,000 a year
- Full-time
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Security Operations Analyst (Assistant Vice President)
Jefferies & Company, Inc. —London
- Full-time
- Computer Science
- Analysis skills
- Bachelor's degree
7d
Finance Analyst - Advanced Products
Raytheon —Harlow
- Full-time
- Hybrid work
- In-person
- Communication skills
- Sick pay
10h
Business Change Manager
Cancer Research UK —Stratford
- £40,000 - £45,000 a year
- Full-time
- Communication skills
6d
Intelligence Origination – Credit Reporter
Gain —London
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
13d

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Sr Administrator (Support & Operations)

HCLTech -
Basildon

Apply Now

Job details

Qualifications

Technical troubleshooting
Desktop support
Operating systems
Incident queue management
Mentoring junior staff
Ticket management
English
Service restoration
Computer hardware
Technical support incident logging
Computer networking
Customer support
Customer interaction
Application support
Root cause analysis
Communication skills
Mobile devices

Full job description

Basildon District, England
Job Summary

To offer advanced technical support , troubleshooting and doing root cause analysis to ensure positive customer feedback.

Join a dynamic and innovative team at Ford’s Tech Lounge – a global initiative designed to provide walk-in IT support and empower employees through hands-on assistance and guidance. With 13 Tech Lounges worldwide, this role offers a unique opportunity to be part of a creative and rewarding environment where technology meets exceptional customer service. We are seeking a English-speaking IT support technician with strong customer service skills to deliver face-to-face technical assistance to employees at our UK Tech Lounge. You will play a key role in enhancing user productivity, satisfaction, and engagement by resolving technical issues, offering expert advice, and showcasing new digital tools and capabilities.

Key Responsibilities

1. To adhere to quality standards, regulatory requirements and company policies.
2. To provide support for complex incidents, escalated by analysts, perform root cause analysis, and implement solutions to resolve technical & security issues.
3. To work on value adding activities such Knowledge base update & management, training freshers, coaching analyst.
4. To resolve complex tickets within agreed SLAs and collaborate with other support teams to ensure seamless operations & security posture.
5. To ensure positive customer experience and CSAT through First Call Resolution , minimum rejected resolutions / reopen Cases and mitigating security threats.

Deliver direct, in-person IT support for corporate devices (desktops, laptops, mobile phones), telecom services, email systems, and other digital workplace tools. • Provide walk-up and deskside support within the designated coverage area. • Conduct triage and troubleshooting, offer guidance, and develop solutions for common challenges with office software and tools. • Collaborate with internal IT teams to ensure effective problem resolution and root cause analysis. • Manage customer queues and maintain accurate support documentation. • Identify and escalate issues proactively to the Tech Lounge Lead. • Contribute ideas to prevent recurring incidents and improve overall employee productivity. • Promote a culture of continuous learning and knowledge sharing. • Ensure a world-class support experience with a strong focus on quality and customer satisfaction.

Skill Requirements

Fluency in English (spoken and written) is mandatory. • Proven experience in a Desktop Support Engineer or similar IT support role. • Hands-on expertise with Windows, Linux, and macOS. • Strong knowledge of office productivity tools, computer peripherals, network security, and antivirus software. • Excellent problem-solving and communication skills. • Customer-focused mindset with the ability to multitask effectively.

Other Requirements

Respond to user inquiries related to hardware, software, and networking. • Set up and configure equipment, including operating systems and applications. • Perform remote and on-site troubleshooting. • Maintain detailed records of technical issues and resolutions. • Apply software updates and security patches. • Provide clear, user-friendly instructions and support.

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Refine Your Search

application analyst jobs in boyce, ess

Sr Administrator (Support & Operations)

Senior Operations FP&A Analyst

Asbestos Analyst

COINS SYSTEMS TESTING ANALYST

PMO Manager

SAP/BW Data Warehouse Analyst (Digital Technology)

Chargebacks and Pricing Analyst

Business Analyst - Product Management - London

Bureau Data Analyst Lead

Data Admin and Analyst Team Leader - Maternity leave cover

Infrastructure Engineer

Qualified Asbestos Surveyor / Asbestos Analyst / Asbestos Consultant

Power Platform lead analyst.

ICT Lead PHP Developer (Jadu Platform & Digital Services)

Deputy Digital Manager- LTC

Asbestos Site Auditor

Security Operations Analyst (Assistant Vice President)

Finance Analyst - Advanced Products

Business Change Manager

Intelligence Origination – Credit Reporter

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