Credit Controller
Reporting to: Group Finance Director
Location of the role: Hull
Salary: Based on skills and experience
Employment Type: Permanent – Part-time
Business Information
An exciting opportunity has arisen for a new member to join our small, friendly finance team.
We are looking for a proactive and detail-oriented Credit Controller. In this vital role, you will be responsible for managing the company's credit accounts, ensuring the timely collection of outstanding payments, and maintaining positive client relationships. Your expertise will help optimise cash flow, reduce overdue balances, and support the organisation's overall financial health.
Boomerang Digital is a software - technology-led business specialising in customer engagement solutions for the land-based gaming and entertainment sectors. Established in 1994, the business has built a strong reputation for delivering reliable, innovative, and commercially effective products to operators across the UK and Ireland.
Following several strategic acquisitions, we now boast an industry-leading and integrated product portfolio. Today, we support operators across a broad range of highly important solutions, including machine data management, TITO and pay station technology, mobile engagement, and membership platforms, promotional and rewards systems, tablet-based gaming, bingo, and entertainment solutions, as well as industry-leading facial recognition and self-exclusion technology designed to support safer gambling environments.
Our integrated approach uniquely positions Boomerang Digital as a true “one-stop” business, and we love working closely with our partners.
Role Objectives:
To manage the end-to-end credit control process ensuring timely collection of outstanding debts, minimising bad debt exposure, and maintaining accurate customer account records.
Main Responsibilities:
· Manage the sales ledger across group entities, chasing outstanding invoices via phone, email, and letter in a professional and firm manner
· Monitor aged debt reports and proactively escalate overdue accounts in line with company credit policy
· Negotiate payment plans with customers where appropriate, and liaise with Finance Director on accounts requiring formal debt recovery action
· Place accounts on hold/release in line with credit terms and internal approval processes
· Investigate and resolve invoice queries and disputes promptly, liaising with sales/account management teams as needed
· Prepare and issue overdue payment notices and escalate to legal/collections when required
· Reconcile customer accounts and allocate cash receipts accurately
· Produce weekly/monthly debtor reports for management review
· Set up new customer accounts, including credit checks and credit limit recommendations
· Assist with month-end tasks including debtor reconciliations and provisions for bad/doubtful debts
· Maintain accurate, well-organised financial records relating to the sales ledger (digital and physical)
· Assist with ad hoc projects such as system implementations, process improvements, or audit preparation
Personal Requirements:
· Ability to be resilient and persistent, without being aggressive
· Discreet and trustworthy when handling sensitive information
· Strong IT skills, Microsoft Excel and Word
· Good communication skills, both written and verbal
· Able to work well within a small team environment
· Strong organisational skills and attention to detail
· Reliable, organised, and proactive in supporting others
· Positive attitude with a willingness to help wherever needed
Pay and Benefits
· Full support and training provided
· Opportunities for future development if interested
· Flexible hours to suit personal circumstances
· Salary: Dependent on skills and experience
· 4 weeks annual leave
· Company pension
· Staff social events organised
Business Core Values
· S – Stand for Integrity
· C – Customer first
· O – Own the outcome
· R – Respect, openness, curiosity
· E – Execute as one team
Pay: £12.71-£14.00 per hour
Work Location: In person
