Technical support Work, Jobs in Godalming, Eng (with Salaries)

First Response Engineer - Service Desk - MSP
Uptime —Three Bridges
- 8 hour shift
- Windows
- Microsoft Office
- Analysis skills
Quick apply
Desktop Engineer -Gatwick Airport
ESP Global Services Limited —Gatwick Airport
- £30,000 a year
Quick apply
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Quick apply
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Google Suite
Quick apply
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
Data Center Technician , Operations, IT, & Support Engineering
Amazon Data Services UK Limited —Bracknell
- 12 hour shift
- Computer Science
- Bachelor's degree
- Travel
2nd Line Engineer - Hybrid - MSP
Uptime —Horsham
- Weekend availability
- Hybrid work
- Azure
- Windows
- Analysis skills
Quick apply
Technician in 3D Making
University for the Creative Arts —Farnham
- £27,319 a year
- Call to connect
- University
- Communication skills
- School
11d
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
Administrator Deskside Services
HCLTech —Gatwick Airport
- £25,420 - £35,000 a year
- Computer Science
- English
- Travel
Quick apply
9d
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Digital Technical Support Specialist
CooperSurgical —Crawley
- Full-time
- CRM software
- Spanish
- English
Associate Monitoring Analyst
QinetiQ —Farnborough
- £44,550 - £49,500 a year
- Full-time
- IT
- Employee discount
1st Line Support Analyst
FluidOne —Camberley
- Continuous improvement
- Communication skills
- Employee assistance programme
IT Solutions Support Consultant
OPUS TECHNOLOGY —Reigate
- £47,000 - £52,000 a year
- Full-time
- Hybrid work
- Azure
- Life insurance
- Referral programme
Quick apply
Team Lead, Technical Support
Seequent —Reading
- Remote
- Computer literacy
- English
- Continuous improvement
Technology Support Group Technician
UPS —London
- Full-time
- Microsoft Outlook
- English
- SharePoint
4d
Technical Support Officer (Planning)
Elmbridge Borough Council —Esher
- £31,084 - £39,166 a year
- Full-time
- Continuous improvement
- Free parking
- Annual leave
1d
First Line Triage Technology Support Agent
Places for People —Camberley
- £27,000 a year
- Employee discount
- Flexible schedule
2nd Line Support Engineer
Uptime Solutions Ltd —Crawley
- Weekend availability
- Azure
- Windows
- Analysis skills
Quick apply

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technical support jobs near godalming, eng

First Response Engineer - Service Desk - MSP

Uptime -
Three Bridges

Quick apply

Job details

Full-time

Qualifications

Technical troubleshooting
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Analysis skills
Remote access software
Ticket management systems
Technical support incident logging
Customer support
Customer interaction
Application support
Communication skills
Information Technology

Full job description

Job Description:

First Responder Engineer - Initially office-based (first 6-months) and then Hybrid.

What’s this role about?

You will assist in proactively managing and troubleshooting issues for the end customers of our MSP partners. Using your analytical skills to problem solve within our fast-paced environment efficiently, you will work with your team to provide market-leading technical support.

Growth is important to us, your role will include being mentored by seniors to develop the skills necessary to progress from First Responder to a 1st line engineer and then to 2nd line. We will also provide support and assistance in obtaining professional certifications.

What will I get up to day to day?

You will be responsible for delivering 1st line IT support services to the customer base of our MSP partners while escalating issues requiring more senior resources to a suitable engineer. This role primarily involves providing telephone support, as well as assisting with IT issues via remote desktop services.

Shift Pattern:

Monday to Friday, 8-hour shift between 7 a.m. and 7 p.m., 4-week rolling pattern. Once in four weeks, you will work a weekend and get days off in lieu of the following week.

What experience do I need?

Have a passion for IT and have a desire to progress into a career within IT Support. You will ideally have some experience either providing basic IT support or having a degree/certification within IT. However, this isn't necessary for the right person, as having a customer-first attitude and a passion for IT will be key.

Being able to commute to our Crawley offices is a necessity as the first 6 months will be full-time office based, then moving to 3 days at home, 2 days in the office.

Your everyday focus will include:

Troubleshooting a range of technical issues experienced by our clients, including the following technologies:
Windows 10/11.
Office 365.
Microsoft Office.
Printers and Scanners.
Various customer applications.
Using our PSA platform to log and respond to support tickets.
Identifying and escalating higher-level issues to a senior engineer.
Being a people person, delivering support in a friendly and positive manner.
Great communication skills, both verbally and in writing will be expected.

Quick apply

Refine Your Search

technical support jobs in godalming, eng

First Response Engineer - Service Desk - MSP

Desktop Engineer -Gatwick Airport

Software Support Consultant (Finance)

1st/2nd Line IT Support Engineer - Farnborough

Engineer – HW Tech Support

Data Center Technician , Operations, IT, & Support Engineering

2nd Line Engineer - Hybrid - MSP

Technician in 3D Making

Technical Service Specialist

Administrator Deskside Services

Technical Support Engineer (US hours)

Digital Technical Support Specialist

Associate Monitoring Analyst

1st Line Support Analyst

IT Solutions Support Consultant

Team Lead, Technical Support

Technology Support Group Technician

Technical Support Officer (Planning)

First Line Triage Technology Support Agent

2nd Line Support Engineer

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