Receptionist Work, Jobs in Horrabridge, Dev (with Salaries)

Boatyard Reception/Administration Assistant
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- £28,000 - £31,000 a year
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- Health & wellbeing programme
- Employee discount
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British Heart Foundation —Newton Abbot
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receptionist jobs near horrabridge, dev

Boatyard Reception/Administration Assistant

Dolphin Boatyard Ltd
Brixham

Quick apply

Job details

Full-time
£28,000 - £31,000 a year
6 hours ago

Benefits

Health & wellbeing programme
Company pension
Employee discount
Life insurance
On-site parking

Qualifications

Microsoft Word
Report writing
Microsoft Outlook
Incoming mail sorting
Writing skills
Accounting software
Administrative support experience
Filing
English
Microsoft Office Suite
Xero
Databases
Lock and unlock routines
Administrative experience
Appointment booking and call handling
Opening procedures
Organisational skills
Contracts
Front desk
Typing
Phone etiquette
Communication skills
Marketing
Office experience

Full job description

JOB TITLE RECEPTION/ADMINISTRATIVE ASSISTANT

PURPOSE: To be responsible for the day to day running of Reception and Boat, Trailer, and other Yard Bookings

RESPONSIBLE TО: Office Administrator

RESPONSIBILITIES:

1. To greet customers, answer the phone, manage the answer machine and respond to emails promptly

2. To make sure that all Works Orders are raised via the database, signed and returned prior to boat coming ashore – see Booking Procedure Sheet

3. To be responsible for Storage Ashore and Berthing Contracts and ensuring they are signed and filed

4. To be responsible for bookings in the diary, calling to confirm lift or relaunch and then checking that account is clear before relaunch – see Reception Task sheets

5. To be responsible for Contractor Sheet in Reception and for charging for contractor access, barrier cards etc and recording these transactions

6. To take payments from clients and others in Reception for barrier cards, invoices and other payments and to keep a record of all such transactions on the daily banking sheets

7. To be responsible for the Contractor List, the Tenant List and the Bertholders List and keep all names and emails up-to-date in the Group Distribution lists

8. To be responsible for taking boat lifting/relaunching bookings and storage requirements and to keep all storage and Marina boards up-to-date

9. To be involved in the invoicing procedure via Database and Xero

10. To manage lifting diaries

11. To issue Yard report to Yard team ensuring it matches the Lifting Diary

12. To ensure trailers are tagged with customer DBL number

13. To be responsible for electricity cards and payment

14. To order, maintain and sell gas

15. To issue hotworks permits

16. To continually update and maintain the company database & Xero accounting software

17. To be responsible for keeping a list of all boats ashore and keeping this up-to-date

18. To be responsible for the filing of Works Orders, Contracts for storage and berthing, Bills of Sale and Individual Client Files

19. To be responsible for the Boat Key Log

20. To be responsible for opening and shutting gates at the start and end of the working day if Yard Operatives off site

21. To manage the stationery cupboard ensuring that staff have access to what they need

22. To be responsible to the Office Administrator on an ad hoc basis for debt collection

23. To carry out other duties on an ad hoc basis as guided by the Directors, other Office staff or Yard Manager

24. To use initiative to suggest improved methods of working, systems etc

25. To market the organisation whenever possible

26. To receive and sort post

Knowledge and Experience

Essential

· Previous experience in a reception, customer service, or administrative role.

· Knowledge of boats, boating terminology, and the marine industry.

· Excellent communication and interpersonal skills.

· Strong organisational and multitasking abilities.

· Proficiency in Microsoft Office applications, including Outlook, Word, and Excel.

· Ability to work independently and as part of a team.

Desirable

· Experience working in a boatyard, marina, yacht club, or marine business.

· Familiarity with vessel maintenance and repair processes.

· Experience using marina management or customer management software.

· Knowledge of local boating regulations and safety requirements.

Skills

· Professional telephone manner.

· Strong customer service focus.

· Attention to detail and accuracy.

· Ability to prioritise workload in a busy environment.

· Problem-solving skills.

· Confident written and verbal communication skills with both customers and technical staff.

Personal Attributes

· Friendly and approachable.

· Reliable and punctual.

· Flexible and willing to assist across different areas of the business.

· Interest in boating and the marine environment.

· Calm and professional under pressure.

Working Hours

· Monday–Friday, 8:00am–5:00pm with one hour for lunch

· Occasional weekend work may be required.

Benefits

Benefits include holiday entitlement and then pension, healthcare, staff discounts, life cover and SSP after completion of probationary period.

Job Type: Full-time

Pay: £28,000.00-£31,000.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Life insurance
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

receptionist jobs in horrabridge, dev

Boatyard Reception/Administration Assistant

Relief Night Concierge

Assistant Support Worker Nights

Optical Assistant Apprenticeship

Volunteer - House Clearance Service Receptionist

Cash Desk Volunteer (Homestore)

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