2nd line support engineer Work, Jobs in Eton, Brk (with Salaries)

Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Windows
- Analysis skills
Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Annual leave
Quick apply
Customer Service Engineer
Digital Realty —London
- Full-time
- HVAC
- Mentoring
- Organisational skills
Field Services Engineer
Synergy Associates —London
- £52,000 - £55,000 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Communication skills
Quick apply
1st Line IT Support and Provisioning Engineer (TechBar)
Visionist Consulting —London
- Full-time
- Bar
Financial Markets Infrastructure Services - Technical Analyst
Standard Chartered —London
- Computer Science
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
14d
ICT Technician - Schools
hireful —Wembley
- £29,000 - £33,000 a year
- Full-time
- School
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
Onsite Engineer
Cardonet —London
- In-person
- Referral programme

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Service Desk Engineer [Desk & Field]
Lyon Managed Services Limited —London
Act as a first point of contact on the service desk, handling incoming tickets, calls and walk-ups. On the desk, you will work through the team’s ticket queue,…
£28,000 - £30,000 a year
Quick apply
Service Desk Engineer
RFA —London
Demonstrated hands-on technical experience through internships, help desk roles, school IT programs, volunteer IT work, home labs, or other practical…

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Onsite Support Engineer

Advania UK -
London

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Job details

£34,000 - £40,000 a year

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
MCITP
Azure
SCCM
Client engagement
MCSE
User account provisioning
LAN
Ticket management
Microsoft Exchange
Windows
Network infrastructure
User account management
Analysis skills
Computer hardware
Virtualisation
SharePoint
Cloud computing
Customer support
Customer interaction
Microsoft Azure

Full job description

Position Overview:

You’re an experienced Onsite 2nd Line Support Engineer residing in the UK. You’ve been in this type of role or perhaps a field engineer role previously, providing deskside/drop-in/onsite support. You have developed strong analytical and technical skills in dynamic business environments. This means working with latest technologies and supporting users with your high-level customer support skills, is something you enjoy. In this role you will gain relevant qualifications and accreditations to further develop your skills (And we’re happy to be able to provide this for you).

The budgeted base salary for this role is between £34,000 – £40,000.

Click here for the list of benefits.

Responsibilities:

Working at multiple client sites in Central London potentially acting as the sole Support Services Engineer for that client or as part of a team.
Handling client interaction, managing their expectations, reporting client facing risks and customer feedback with great professionalism.
Meeting your SLAs (“Service Level Agreements”) through troubleshooting, maintaining, and supporting a wide range of technical challenges.
Taking ownership of your tickets with a customer focused attitude and being constantly involved in collaboration with the rest of the team.
Understanding the importance of problem ownership and client success and aiming for top rated client feedback.
Understand the interoperability of the tech you are supporting on.

Qualifications & Experience:

Existing Desk-Side or Onsite Support Services Engineering experience
Microsoft operating systems (Win 10/11/Server).
Office 365 administration including Exchange Online (message trace), Teams (phoneline, group setup), OneDrive (Sync issues).
Cloud: Azure - foundational knowledge of cloud concepts, services and management.
Active Directory - experience in administration - user creation, permissions, group membership, group policy, OUs.
Mobile Device Management – Policies, MFA, general admin.
Anti-Virus.
LAN/WAN networking equipment, routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls
Hands on familiarity with PC/laptop hardware.

Nice to Have:

Virtualisation
SCCM
Formal IT qualification, ideally Azure, MCSE/MCITP or multiple MCPs advantageous
SharePoint (permission/access issues)

About Us:

We are the tech company with people at heart.

At Advania, we believe in empowering people to create sustainable value through the clever use of technology. As one of Microsoft's leading partners in the UK, specialising in Azure, Security, Dynamics 365, and Microsoft 365, we have a proven track record of success in delivering transformational IT services.

Our Selection Process:

We are committed to ensuring an equitable experience for all candidates, regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Please do let us know if you’ll need any reasonable adjustments as part of the selection process by highlighting these on your application form.

As part of our commitment to our clients we will need to carry out background checks, including a criminal record check, for all offers of employment. If you have any unspent criminal convictions or questions about the screening process, please notify your recruiter once the application has been submitted.

#LI-Onsite

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2nd line support engineer jobs in eton, brk

Onsite Support Engineer

Service Desk Engineer [Desk & Field]

Customer Service Engineer

Field Services Engineer

1st Line IT Support and Provisioning Engineer (TechBar)

Financial Markets Infrastructure Services - Technical Analyst

ICT Technician - Schools

IT Support Analyst – Client Services & Monitoring

Tech Support Analyst

Onsite Engineer

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