Options for Care provides mental health recovery services in Birmingham and the West Midlands. The organisation delivers these services through two inpatient hospital units, one community recovery home and one high dependency unit. The organisational goal is to support service users to realise their potential with improvement and developments in quality of life, leading to a gradual progression through the recovery pathway to eventual discharge
We now have an exciting opportunity for an Assistant Mental Health Act Administrator, based at Montague Court in Edgbaston, Birmingham.
Job outline:
The Mental Health Act Administrator Assistant will support the Mental Health Act & Admin Team in provision of Mental Health Act (MHA) administrative service across all Options for Care sites alongside other associated administrative duties. They will liaise with all relevant and appropriate services and departments to ensure a high quality efficient and effective service is provided and maintain patient’s MHA files, following Care Records Policy and Procedures.
The successful candidate will be based at one of the mental health inpatient units (Dartmouth House / Montague Court / Stanford Court) in Birmingham and be responsible for its administrative duties, as well as providing MHA administrative services across all sites, under the guidance of the MHA & Admin Lead, and may be required to travel to other sites when required. They will also be required to undertake receptionist duties at the base unit.
Principle responsibilities:
· To support the MHA & Admin Lead or MHA Administrator in carrying out duties to ensure legislative compliance and that MHA procedures are adhered to across Options for Care, including:
o receiving and scrutinising all MHA documentation for accuracy, in line with legal requirements, to ensure patients are detained legally; notifying all relevant personnel of any illegal detentions revealed. (Patients, Ward staff, Responsible Clinician etc.)
o receiving and recording correspondence for the statutory requirements of Tribunals, Reviews and Renewals of detention undertaken by the Hospital Managers of patients subject to detention under the MHA 1983.
o ensuring Consent to Treatment forms are received, requesting any outstanding paperwork to ensure patients are treated in accordance with legal requirements. To notify relevant Health Professionals of any due Consent to Treatment expiry dates, providing any necessary forms.
o Mental Health Act and Mental Capacity Act compliance auditing and reporting under guidance of the MHA & Admin Lead.
· Arrangement of Hospital Managers Panels for review of patients’ detention under the Act, Mental Health Tribunals, collation of reports, liaison with professionals, service users and family members.
· To assist with MHA Managers & Tribunal Hearing proceedings.
· Organisation of Options for Care MHA records systems, both electronic and hard copy, and to update, maintain and close files as appropriate.
· Maintain good rapport with patients, nearest relatives, family members and carers (where appropriate), and to keep them informed of meetings arranged for the patient related to Mental Health Act or clinical meetings
· To maintain confidentiality and know when it is appropriate and acceptable to share patient information.
· Communicate with all relevant professional staff, associate hospital lay managers and outside agencies such as solicitors, care coordinators, social workers and advocates to arrange meeting dates.
· To maintain accurate records of services, contact points and key personnel.
· To be responsible for prioritising own workload.
· To work across Options for Care sites where required.
Departmental / Organisational
· To cover across Options for Care sites during times of sickness or absence.
· To undertake receptionist duties at the base unit.
· To support clinical staff with the organisation of clinical meetings such as MDTs, CPAs, best interest meetings and S117 discharge meetings at the base unit.
· To organise meetings ensuring the effective and timely production, collation and distribution of reports, minutes or other relevant documentation.
· To report any equipment faults or building maintenance issues and follow-up as required.
· To be responsible for local stationery/food ordering and to maintain stationery stock.
· To oversee the petty cash system at the base unit.
· To update information/notices related to MHA, corporate and staff information to be displayed/distributed throughout the department.
· To assist and provide general administrative support and reception duties as required and minutes-taking for unit meetings.
· To work using own initiative with minimal supervision, prioritising own workload in line with the objectives of the MHA & Admin Team.
· The post holder will be responsible for developing and maintaining appropriate filing systems, ensuring the security of both electronic and hard copies of patient information. This must be kept safe and secure at all times in adherence to Care Records Policies and Procedures at all times.
· To undertake any new service improvements/modernisation initiatives.
· To process incoming and outgoing mail in a timely and efficient manner.
· To receive telephone calls, dealing with them in an appropriate and efficient manner and directing calls to the appropriate person.
You will possess GCSE Maths and English or above and have good IT skills, in particular Microsoft Office (Word, Excel and Outlook) and be confident and proficient at organising and prioritising your workload, as well as a rroven record of administrative skills and experience
You will be a flexible and friendly member of a small team that works together to achieve their goals. If you are an organised, efficient administrator, or keen to develop these skills and progress with your career, this could be the perfect opportunity for you.
At Options for Care, we understand the importance of delivering tailored and holistic support to our service users. Our dedicated team is committed to providing relationship-centred interventions that are grounded in evidence-based practices. We strongly believe that our approach helps individuals lead fulfilling lives and attain their personal objectives. To ensure that we consistently meet our service users' needs, we use recognised assessment tools to track outcomes and make adjustments as needed. Our goal is to empower our service users to live in the least restrictive setting feasible while maintaining their dignity and independence.
In return, at Options for Care, we recognise the immense value of our team members. Our staff is the foundation of our success, and we appreciate their exceptional dedication to our clients. We prioritise employee development and are committed to supporting our staff in every stage of their career journey. Our workplace is warm and welcoming, with necessary assistance and supervision to ensure a positive work environment.
What we’d like to give you
· Funded DBS
· 28 day’s annual leave (inclusive of bank holidays)
· Funded corporate health cash plan providing cash back for day-to-day healthcare costs such as dental, optical and health screening
· Positive working environment
· Full and supportive multi-disciplinary team
· Birthday leave after one years service
· Annual pay reviews
We are passionate about creating a positive work environment that fosters growth, development, and well-being. Join us at Options for Care and be part of a team that is dedicated to your success!
If you are interested in applying for the role or wish to have an informal discussion, please email [email protected] or please contact:
· Iris Ip, Mental Health Act & Admin Lead - [email protected]
Job Types: Full-time, Permanent
Pay: From £24,784.50 per year
Work Location: In person
