Alarm system & access control engineers Work, Jobs in Gravenhurst, Bdf (with Salaries)

Field Retentions Engineer
Verisure Services (UK) Limited —Luton
- £25,500 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply
EMEA Systems Manager
Securitas Technology UK —Milton Keynes
- Full-time
- Hybrid work
- Recruiting
- Training & development
- Leadership
Quick apply
Senior Technician
Wilson James —Milton Keynes
- £16.84 an hour
- Full-time
- Communication skills
- Annual leave
- Employee discount
7h
Senior Fire Safety Engineer
Amthal —St Albans
- £40,000 - £45,000 a year
- Overtime
- Quality control
- Mentoring
- Training & development
- Employee assistance programme
Quick apply
Fire & Security Engineer-Cambridge
City Facilities Management (UK) —Cambridge
- Full-time
- Computer literacy
- Computer skills
Multi Skilled Security Engineer
Amthal —St Albans
- £35,000 - £45,000 a year
- Overtime
- Mentoring
- Organisational skills
- Training & development
- Employee assistance programme
Quick apply
Field After-Sales Executive
Verisure Services (UK) Limited —Milton Keynes
- £25,500 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee discount
Quick apply

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Field Retentions Engineer

Verisure Services (UK) Limited -
Luton

Quick apply

Job details

Full-time
£25,500 a year

Benefits

Annual leave
Company pension
Employee discount

Qualifications

Technical troubleshooting
Driving Licence
Client engagement
English
Complaint handling
Technical support
Customer relationship management
Churn prevention
Customer loyalty building
Relationship management
Customer interaction
Communication skills

Full job description

Field Retentions Engineer - salary potential: £45,000 per annum (OTE)

Location: Luton & surrounding areas

Salary: £25,500 basic increasing with role progression plus uncapped commission (up to 50k OTE)

Job type: Full Time (40hrs per week)

Shift Pattern: 9am to 6pm (Mon-Fri)

Holidays: 29 days’ annual leave including bank holidays, increasing to 31 days after 1 years' service

We have an exciting new job opportunity open at Verisure Service for a Field Retentions Engineer!

*MANUAL DRIVERS LICENSE REQUIRED*

Verisure is the leading European provider of professionally monitored security systems with 24/7 response services. We protect over 5.1 million families and small businesses across 17 countries in Europe and Latin America. Our mission is to provide our customers peace of mind by protecting what matters most to them.

With over 35 years of insight, experience, and innovation, Verisure is known for category-creating marketing, sales excellence, innovative products and services, and customer-centricity.

As a Field Engineer you will be servicing customers’ alarms as well as advising them on the best security and safety solution, providing class leading expertise in order to retain the accounts of customers in the cancellation process.

As a Field Retentions Engineer, you will be:

Dealing with escalated high-level complaints
Installing and providing technical assistance and routine maintenance to Verisure security systems at our customers premises with a focus on “first time fix” solutions.
Providing a detailed, informed walk-through of the Verisure Alarm system.
Establish, build and manage strong long-term customer relationships
Identifying reasons why the customer is thinking of leaving and establish benefits that will improve the customer experience
Ensuring we are always promoting what is currently best for customer security solution in order to retain customer accounts
Trouble shooting any issues and repeat false alarms that may arise.
Managing stock materials and company vehicle maintenance in line with schedules.

Required criteria:

Strong English communication skills and a good team player
Ability to start and keep conversation going, taking over the responsibility of resolving the ongoing issues
Striving to achieve performance and customer targets to earn bonus
Customer oriented, genuinely passionate about providing an amazing experience through every interaction
A clean manual driving licence
Engineering/Technical/Retentions/Sales experience: 1 year (preferred)

Benefits Package: At Verisure, we value our team members and offer a comprehensive benefits package to enhance your experience:

Company van provided with optional personal use
Fuel card provided for business miles only
Company smartphone
Birthday off
Uncapped commission scheme based on productivity
Employee alarm discount programme
Employee referral cash bonus scheme
Gym Flex
Pension plan
Private Health Care plan
Career progression with excellent growth opportunities.
PerkBox - discounts at local restaurants, attractions, and retail outlets.

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

Thanks to a strong focus on high quality, our customers are amongst the most satisfied and loyal in our industry. We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help

Ready to join our team

and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.

All employees must complete a DBS check, provided by Verisure to all successful candidates.

Quick apply

Refine Your Search

alarm system & access control engineers jobs in gravenhurst, bdf

Field Retentions Engineer

EMEA Systems Manager

Senior Technician

Senior Fire Safety Engineer

Fire & Security Engineer-Cambridge

Multi Skilled Security Engineer

Field After-Sales Executive

More jobs to discover

I want to receive the latest job alerts for alarm system & access control engineers in gravenhurst, bdf

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