Hardware engineer Work, Jobs in Oadby, Lec (with Salaries)

Service Desk Engineer
Potter Clarkson —Nottingham
- Full-time
- Hybrid work
- Computer literacy
- Communication skills
Quick apply
13h
Software Engineer II
Cadence Design Systems —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Employee stock purchase plan
- Life insurance
Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Google Suite
- Mentoring
- Training & development
- Sick pay
Embedded Audio Engineer
Blackstar Amplification —Northampton
- Full-time
- Hybrid work
- Computer Science
- Agile
- Communication skills
Embedded Software Engineer - UK
E-Space —Loughborough
- Full-time
- Computer Science
- Engineering
- Master's degree
DEVELOPMENT ENGINEER
Ilmor Engineering Ltd —Brixworth
- Full-time
- Engineering
- Continuous improvement
- Free parking
- Annual leave
Quick apply
2nd Line Technical Analyst
Xerox —Nuneaton
- Full-time
- Windows
- Analysis skills
- Presentation skills
4d
Application Engineer in Power Electronics (Fixed term)
University of Nottingham —Nottingham
- £46,049 - £58,225 a year
- University
- Employee discount
Lead Controls & Automation Engineer
GE Vernova —Rugby
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Senior Firmware Engineer
Wattbike —Nottingham
- Full-time
- Hybrid work
- Software troubleshooting
- Engineering
- Bachelor's degree
- Employee discount
- Life insurance
Quick apply
Senior Facade Engineer
Ibstock Plc —North West Leicestershire
- CAD
- Engineering
- Team management
- Employee assistance programme
- Employee discount
Product Developer
Blackstar Amplification —Northampton
- Full-time
1d
Lead Software Engineer
Cadence Design Systems —Nottingham
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Employee stock purchase plan
- Life insurance
Electrical Design Engineer
Gallifordtry —Coventry
- Full-time
- Continuous improvement
- Employee assistance programme
- Employee discount
Lead Controls & Automation Engineer - Naval
GE Vernova —Rugby
- Full-time
- Programmable logic controllers
- Travel
Calibration Engineer – Hybrid Powertrain Focus
FEV UK Ltd. —Coventry
- Full-time
- Engineering
- English
- Bachelor's degree
Lead Power Electronic Systems Modelling Engineer
GE Vernova —Rugby
- Full-time
- Doctoral degree
- Engineering
- Master's degree

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Service Desk Engineer

Potter Clarkson -
Nottingham

Quick apply

Job details

Full-time
13 hours ago

Benefits

Company pension

Qualifications

Technical troubleshooting
Computer literacy
User account provisioning
Ticket management
Microsoft Office Suite
User account management
Computer hardware
Staff training
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills

Full job description

As a Service Desk Engineer, you will play a crucial role in Potter Clarkson’s IT team. Your primary responsibilities will include providing first line support to users across the business, resolving incidents and fulfilling service requests efficiently and professionally. Acting as the initial point of contact for IT issues, the role focuses on delivering an excellent user experience, following defined processes, and escalating issues where necessary to ensure a timely resolution.

Key Responsibilities

Act as the first point of contact for IT incidents and service requests via phone, email, and in-person.
Maintain accurate records of issues and resolution using the ticketing system, ensuring clear documentation and adherence to SLAs.
Provide assistance, either directly or through escalation to another team member.
Monitor automated systems.
Support users with account/group management tasks, password resets, device onboarding and basic application troubleshooting.
Assist in the setup and configuration of new hardware and software.
Diagnose and resolve common hardware and software issues, escalating more complex problems as required.
Produce and contribute to the creation and maintenance of knowledge base articles, user guides and training videos whilst maintaining agreed procedures.
Provide onboard training for new staff and other application training as necessary.

Skills and Competencies

Essential

Excellent computer skills and the ability to troubleshoot computer-related problems.
Proficiency in Windows operating systems, Microsoft Office Suite and other common software applications.
Excellent verbal and written communication skills, ensuring clear and effective interaction with colleagues, clients, and stakeholders.
Capable of managing multiple tasks simultaneously while maintaining high accuracy and quality standards.
Excellent customer service skills with a proactive approach to problem-solving.

Desirable

Microsoft and ITIL qualifications.
Proven experience in a similar role, preferably within a corporate environment.
Microsoft 365 Administration.

The Company

Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden and Germany.

We offer clients a full IP service to support them in achieving their commercial objectives. We pride ourselves in the exceptional level of client care offered by our approachable and engaged team.

The firm is consistently ranked in the top tier of major legal guides, such as Legal 500 and MIP. We also hold three independent ISO accreditations which evidence our high level of environmental awareness, service provision and information security.

We are committed to promoting a healthy work-life balance, and supporting the wellbeing of all our people. We offer a wealth of health and wellbeing benefits and resources including healthcare, attractive flexible working options, sports and social groups, virtual yoga and mindfulness sessions, a virtual wellbeing hub, mental health first aiders, and a busy social calendar.

Benefits

We offer a flexible working policy, with employees expected to be in the office three days per week. Initially, the successful candidate will need to work in the office full-time to facilitate their training and integration into the company.
Competitive salary, dependant on experience.
Birthday leave.
Salary sacrifice pension scheme.
One paid day off per year for charitable work.
Enhanced maternity and paternity offering.
Discretionary bonus.
Health care packages.
Discount vouchers.
Company aways days.

We are committed to providing a highly supportive, inclusive and stimulating workplace for all our people. Read more about how we’re building a more equal, diverse and inclusive culture here

Quick apply

Refine Your Search

hardware engineer jobs in oadby, lec

Service Desk Engineer

Software Engineer II

Senior End User Support Technician

Embedded Audio Engineer

Embedded Software Engineer - UK

DEVELOPMENT ENGINEER

2nd Line Technical Analyst

Application Engineer in Power Electronics (Fixed term)

Lead Controls & Automation Engineer

Senior Firmware Engineer

Senior Facade Engineer

Product Developer

Lead Software Engineer

Electrical Design Engineer

Lead Controls & Automation Engineer - Naval

Calibration Engineer – Hybrid Powertrain Focus

Lead Power Electronic Systems Modelling Engineer

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