Helpdesk support Work, Jobs in Rugeley, Sts (with Salaries)

Property Operations Lead - Helpdesk Delivery (Team Leader)
Poundland —Walsall
- Team management
- Organisational skills
- Budgeting
- Free parking
- Employee discount
13d
Administrator
Amey Ltd —Birmingham
- £14.12 an hour
- Monday to Friday
- Microsoft Outlook
- Writing skills
- Administrative experience
- Employee discount
Quick apply
3d
Customer Service Logistics Coordinator
IPL Schoeller —Birmingham
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Shift Maintenance Assistant
Equans —Smethwick
- Full-time
- Mechanical knowledge
- Annual leave
- Employee assistance programme
Apprenticeships at ASSA ABLOY UK
ASSA ABLOY —Willenhall
- Business development
- Continuous improvement
- Organisational skills
Administrator
Skanska —Walsall
- Full-time
- Communication skills
- Bereavement leave
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave
Head Caretaker
Equans —Birmingham
- £26,728.21 - £32,800.00 a year
- 8 hour shift
- First Aid Certification
- Team management
- Leadership
- Annual leave
- Employee assistance programme
11d
IT Development Engineer (Software)
Epson —Telford
- £38,627 - £40,172 a year
- Full-time
- Bachelor's degree
- Mentoring
- Computer networking
Quick apply
Mechanical Craftsperson
Equans —Birmingham
- Full-time
- Annual leave
- Employee assistance programme
Electrical Craftsperson
Equans —Birmingham
- Full-time
- Driving
- Cleaning
- Annual leave
- Employee assistance programme
Apprentice Customer Service Co-ordinator - 2 year FTC
Equans —Stoke-on-Trent
- 8 hour shift
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Estates Manager - Occupier Services
Colliers International EMEA —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Databases
- Business development
Quick apply
6d
General Maintenance Technician - West / East Midlands
City Facilities Management (UK) —Birmingham
- £29,395.40 a year
- Full-time
- Employee discount
Site Technician/Caretaker
BAM UK & Ireland —Birmingham
- £13.50 an hour
- Computer literacy
- Computer skills
- Communication skills
Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Mechanical Engineer
Equans —West Bromwich
- Full-time
- Annual leave
- Employee assistance programme
Shift Electrical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Shift Mechanical Engineer
Equans —Smethwick
- Full-time
- Annual leave
- Employee assistance programme
Financial Controller
Chilled Pubs —Quarndon
- £50,000 - £60,000 a year
- Full-time
- Manufacturing
Quick apply

I want to receive the latest job alerts for helpdesk support in rugeley, sts

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Property Operations Lead - Helpdesk Delivery (Team Leader)

Poundland -
Walsall

Apply Now

Job details

Permanent
13 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

CAFM software
Facilities management
Team management
Organisational skills
Budgeting
Training & development
Internal quality assurance
Property management

Full job description

About The Role

Join us here at Poundland & Dealz as Property Operations Lead - Helpdesk Delivery, based at our office in Walsall. The role will work in a hybrid pattern of 4 days onsite and flexibility to work one day from home.

In this role you’ll lead our Maintenance Hub Helpdesk team who provide support to our store network to log maintenance issues, triage problems and allocate to relevant contractors to resolve within specified timescales. The Property Operations Lead also ensures that all relevant administration and checks are completed for new store opening, store development projects and store refits.

With autonomy and trust to make an impact from day one, you will be responsible for:

Leading the internal Maintenance Hub Helpdesk team to ensure procedures are followed to ensure a smooth support function at all times.
Ensuring accurate logging of all tasks, from descriptions, task status and ensuring relevant triage
Ensuring all live tasks are followed up with contractors to ensure completion within the KPI and system updated to reflect an accurate audit trail of events – both reactive and planned.
Providing support, guidance and training where required to the Helpdesk Team and carry out internal QA reviews
Tracking and manage daily/weekly spend against budgets issued and flagging concerns where needed
Ensuring contractor contact detail is regularly reviewed and updated
Reporting on Team performance using agreed methods
Managing the end to end administrative lifecycle of store development projects and new stores from processing orders to the correct budgets and querying unexpected cost variations/invoice queries to ensuring relevant compliance certificates and tax breakdowns are received, checked and actioned where needed.
Collating, updating and issuing the weekly store refit/project program to the wider business.
Training and supporting contractors, where required on the use and requirements of our CAFM system and processes to ensure full compliance

We are looking for someone with strong experience in a contact centre and or administration Team Leader role. A background in a property, maintenance of facilities management based position would be advantageous but not essential. It is vital that you have excellent people management skills, organisational skills, attention to detail and budget management skills.

We offer rewards that go beyond the payslip, including:

10% employee discount card with increased discount events over the year.
Celebrate your birthday, you’ll get an extra day off for your birthday.
28 days holiday a year inc banks, rising by one day a year up to 33 days.
Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
Free parking onsite.

We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
Plus, life assurance, loyalty service awards and people's pension.

Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.

Apply Now

Refine Your Search

helpdesk support jobs in rugeley, sts

Property Operations Lead - Helpdesk Delivery (Team Leader)

Administrator

Customer Service Logistics Coordinator

Shift Maintenance Assistant

Apprenticeships at ASSA ABLOY UK

Administrator

Network Management Engineer

Head Caretaker

IT Development Engineer (Software)

Mechanical Craftsperson

Electrical Craftsperson

Apprentice Customer Service Co-ordinator - 2 year FTC

Estates Manager - Occupier Services

General Maintenance Technician - West / East Midlands

Site Technician/Caretaker

Electrical Engineer

Mechanical Engineer

Shift Electrical Engineer

Shift Mechanical Engineer

Financial Controller

I want to receive the latest job alerts for helpdesk support in rugeley, sts

Explore jobs in more locations

About The Role

Jobseeker tools

Employer Tools

Browse

Stay Connected