About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you'll go further, faster. What are you waiting for?
Role: Supplier Quality Assurance Technologist
Job Location: THG HQ, Manchester (WA15 0AF) – Office Based
THG Nutrition is home to some of the world's leading nutrition and wellness brands, including Myprotein. Our Quality team plays a critical role in ensuring that every product meets the highest standards of safety, legality, quality, and compliance. As Supplier Quality Assurance Technologist, you will work closely with suppliers and internal stakeholders to manage supplier approvals, maintain compliance documentation, support food safety systems, and drive continuous improvement across our supply chain.
Responsibilities
- Coordinate the approval and ongoing performance monitoring of raw material suppliers, packaging suppliers, and contract manufacturers, ensuring full compliance with food safety, quality, legal, and due diligence requirements.
- Maintain and continuously improve supplier approval processes and systems, ensuring all supplier records and documentation are accurate, current, and audit ready.
- Review supplier specifications, technical documentation, certifications, and supporting evidence to ensure alignment with internal standards, customer requirements, and regulatory obligations.
- Conduct comprehensive supplier / ingredient food safety risk assessments as part of the onboarding and approval process, including VACCP evaluation and horizon scanning activities to identify current and emerging risks.
- Evaluate and interpret technical data to support informed decision-making related to food safety, quality, and compliance.
- Ensure supplier / manufacturer data is complete, accurate and readily accessible, supporting compliance with food safety, quality and any certification requirements.
- Provide technical expertise to support new product development projects, ensuring raw materials and packaging meet safety, legal and quality standards.
- Build and maintain strong supplier relationships, driving continuous improvement initiatives to reduce complaints, minimise non-conformances, and mitigate supply chain risks.
- Analyse supplier performance metrics, identify trends, and generate meaningful insights and reports to support business decision-making.
- Support the ongoing development and optimisation of supplier compliance and approval systems.
- Contribute to internal, customer, and third-party audits (including BRCGS, ISO, FDA, and other recognised standards), ensuring readiness and effective audit outcomes.
- Collaborate cross-functionally with Procurement, Product Development, Regulatory Affairs, Manufacturing, and Quality teams to drive alignment and ensure compliance across the supply chain.
Requirements
- Degree qualified in Food Science, Microbiology, Chemistry, or a related scientific discipline, or equivalent food industry experience in a technical role in the food industry.
- Demonstrated experience in Supplier Quality Assurance, Technical, or Quality Assurance roles within the food manufacturing, nutrition, FMCG, or food industry sectors.
- Strong understanding of food safety principles, including HACCP, GMP, food hygiene regulations, risk assessment methodologies, and food industry best practices.
- Proven experience in reviewing supplier documentation and specifications, ensuring compliance with technical, regulatory and customer requirements.
- Experience conducting first and/or second party audits with a structured risk-based approach.
- Strong knowledge of food safety regulations and quality management systems, with the ability to apply these in a fast-paced commercial environment.
- Strong analytical capability, with the ability to interpret data and identify trends, and support risk-based decision making.
- Excellent communication and stakeholder management skills, with the ability to build effective relationships both internally and externally.
- Highly organised with strong attention to detail and the ability to prioritise workload effectively.
- Able to manage multiple priorities and perform effectively in a fast-paced, deadline-driven environment.
- Proficient in Microsoft Office applications, with the ability to utilise tools for reporting, analysis, and communication.
Desirable
- Experience working with recognised food safety and quality standards such as BRCGS, ISO, FDA, or equivalent frameworks.
- Awareness and practical understanding of TACCP, and VACCP principles in relation to food defence and fraud prevention.
- Internal Auditor or Lead Auditor qualifications, demonstrating the ability to conduct structured and effective audits.
- Experience supporting or participating in external certification and regulatory audits.
- Experience within sports nutrition, food supplements, food manufacturing, or FMCG environments.
What's on offer
- Free onsite staff gym at THG HQ.
- Employee discounts across THG brands.
- Access to development and progression opportunities within a fast-growing global business.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
