Digital analyst Work, Jobs in Birstall, Wyk (with Salaries)

Customer Service Coordinator
thebigword —Leeds
- £24,851.23 a year
- Full-time
Quick apply
2d
Senior Test Analyst
Leeds Teaching Hospitals NHS Trust —Leeds
- £49,387 - £56,515 a year
- Full-time
- Analysis skills
- Communication skills
3d
Data Analyst
interactive investor —Leeds
- From £33,000 a year
- Full-time
- Hybrid work
- Machine learning
- Mentoring
- AI
- Annual leave
- Employee discount
Quick apply
13d
Technical Business Analyst (Dynamic 365)- York
FDM Group —Leeds
- Bachelor's degree
- Agile
- Business
- Annual leave
Senior Business Analyst - Hybrid/Flexible/Leeds
Answer Digital —Leeds
- Hybrid work
- Analysis skills
- SDLC
- Free parking
- Annual leave
Business Analyst
DFS —Adwick le Street
- Analysis skills
- Leadership
- SDLC
- Employee assistance programme
- Employee discount
Quick apply
Lead Business Analyst
CMS Distribution —Harrogate
- Analysis skills
- Presentation skills
- Bachelor's degree
Senior Business Analyst
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Mentoring
- Agile
- Communication skills
- Employee discount
Senior SOC Analyst – Leeds
BAE Systems —Leeds
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
- Referral programme
Senior Dynamics 365 Developer
NewDay —Leeds
- Full-time
- Azure
- Mentoring
- APIs
Lead Business Analyst - Data
Jet2.com and Jet2holidays —Leeds
- Full-time
- Hybrid work
- Team management
- Agile
- AI
- Employee discount
Service Designer
Informed Solutions —Leeds
- Full-time
- Hybrid work
- Mentoring
- Communication skills
- Gym membership
- Referral programme
Quick apply
Quality Engineering Professionals – Register Here
Scale Factory —Leeds
- Hybrid work
- Agile
Principal Data Architect
NHS England —City and Borough of Leeds
- £95,404 - £109,930 a year
- Full-time
- Annual leave
11d
IT Support Analyst -2nd Line
DFS —Doncaster
- Overtime
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Data and AI Analyst
Barrett Steel —Bradford
- Full-time
- Hybrid work
- ERP systems
- SQL
- APIs
- Employee discount
Quick apply
Business Analyst - 12 Month Fixed Term
Flair Rugs —Glossop
- £40,000 - £45,000 a year
- Monday to Friday
- Hybrid work
- Agile
- Free parking
- Employee discount
Business Solutions Manager - Commercial (BSM)
Univar Europe Ltd. —Bradford
- CRM software
- Bachelor's degree
- Business
Technical Analyst
Morrisons —Bradford
- Day shift
- Quality control
- Computer skills
- Manufacturing
- Annual leave
- Employee discount
Quick apply
3d
Freelance AV Manager
IDHL —Leeds
- Hybrid work
- Presentation skills
- Mentoring
- Organisational skills
5d

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Customer Service Coordinator

thebigword -
Leeds

Quick apply

Job details

Full-time
£24,851.23 a year
2 days ago

Qualifications

Customer service call handling
Client engagement
Customer support
Customer interaction

Full job description

Job Ref: THE1123

Branch: thebigword UK - Interpreting

Location: thebigword

Salary/Benefits: £24851.23 P/A + Great Perks (Digital GP, Free Gym, and More!)

Contract type: Permanent

Hours: Full Time

Shift pattern: 6am to 2pm, or 9am to 5.30pm

Hours per week: 37.5

Posted date: 07/08/2026

Closing date: 07/09/2026

We're growing and have two fantastic opportunities to join our team! We're looking for two new team members, with shifts available Monday to Friday from 6:00am to 2:00pm or 9:00am to 5:30pm.

The Role Unveiled

Experience a collaborative atmosphere that thrives on teamwork and connection, with this office-based opportunity as a Customer Service Coordinator. At the heart of our operation, Customer Service supports in eradicating the final language barrier of global communication by sourcing a linguist to service our customers’ requirements or supporting clients with their bookings. Need someone fluent in legal 'jargon' in Swahili? That's our specialty!

Your Role in Action

Our collaborative environment thrives on teamwork, where Customer Service Coordinators stand at the forefront, supported by Team Managers, Real-Time Analysts, and our tech wizards. Each call and booking comes with autonomy, backed by the assurance of support whenever it's needed. It's a dynamic balance between independence and a safety net, ensuring every Coordinator can shine.

Uncover client needs and swiftly resolve queries using insights from thebigword's Interpreting Operations department.
Master our Wordsynk application to offer comprehensive support in response to inquiries.
Skillfully match clients with suitable linguists, providing consistent updates on progress.
Reassure dissatisfied customers, swiftly escalating serious concerns for resolution.
Offer real-time, empathetic customer care to both clients and linguists.
Cultivate strong, positive relationships with clients and linguists, ensuring mutual satisfaction.
Foster effective communication among Interpreting Services team members and departments within thebigword.
Efficiently manage your workload while seeking managerial support when needed.
Identify and escalate priority issues to operations management for prompt resolution.

The Perfect Match: Your Skills Talents

Thrive on making a positive impact on people's lives, excelling as a communicator and attentive listener.
Proactively tackle challenges, showcasing a desire to understand and resolve issues.
Embrace initiative, confident decision-making, and a strong moral compass to always 'do the right thing.'
Driven by passion and commitment, aiming high to achieve targets while staying resilient and accountable.
Enthusiastically contribute to team success, finding joy in collaboration and celebrating achievements with colleagues.
Customer Service Experience. If you have any experience in the language service sector, this would be a bonus!

Perks That Make You Smile!

See all of our amazing perks, here: https://careers.thebigword.com/pages/perks-uk

We are eradicating the final barrier of global communication!
At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than 250 languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering technology to deliver phenomenal quality at scale to both our clients and linguist network. We’re proud that our services support thousands of people every single day, from those using the National Health Service to global brands across the world such as google, Honda, and Unilever.

Joining our team is not just a career, it’s being part of something much bigger!

Equal Opportunities:
At thebigword, we prioritise the physical and mental health of our global teams. We are a Level 3 Disability Confident Leader, have signed the Menopause Workplace Pledge, and are proud to have signed the Mental Health at Work Commitment. Should you require reasonable adjustments for your interview or subsequent employment, please notify our team. Our mission is to welcome everyone and create inclusive teams, celebrating differences and encouraging everyone to join us and be themselves at work. To find out more about our dedication to Equality, Diversity Inclusion, and our EDI Committee, click here: https://careers.thebigword.com/pages/our-commitment

Quick apply

Refine Your Search

digital analyst jobs in birstall, wyk

Customer Service Coordinator

Senior Test Analyst

Data Analyst

Technical Business Analyst (Dynamic 365)- York

Senior Business Analyst - Hybrid/Flexible/Leeds

Business Analyst

Lead Business Analyst

Senior Business Analyst

Senior SOC Analyst – Leeds

Senior Dynamics 365 Developer

Lead Business Analyst - Data

Service Designer

Quality Engineering Professionals – Register Here

Principal Data Architect

IT Support Analyst -2nd Line

Senior Data and AI Analyst

Business Analyst - 12 Month Fixed Term

Business Solutions Manager - Commercial (BSM)

Technical Analyst

Freelance AV Manager

I want to receive the latest job alerts for digital analyst in birstall, wyk

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