Technical support analyst Work, Jobs in Chiswick, Gtl (with Salaries)

Junior Technical Operations Analyst
Kroo Bank Ltd —London
- Full-time
- Hybrid work
- Google Suite
- Communication skills
Quick apply
Support Analyst (12 month FTC)
Universal Music Group —London
- Full-time
- Spanish
- Data entry
- Organisational skills
6d
Graduate Trading Support Analyst
Trayport —London
- Full-time
- Continuous improvement
- No degree
- APIs
Analyst – Desktop Support
StepStone Group —London
- Communication skills
Desktop Support Analyst (6 month FTC)
Sony Music Entertainment Canada —London
- Google Suite
- Azure
- Windows
3d
End User Support Analyst
Clarksons —London
- Weekend availability
- Microsoft Office
- Continuous improvement
- Computer networking
Application Support Analyst
Talan —London
- Full-time
- Communication skills
Quick apply
2nd Line Support Analyst
Fluidone —Chessington
- £35,000 a year
- Maintenance
- Mentoring
- Training & development
- Employee assistance programme
Quick apply
Murex Production Support Analyst
Westpac Institutional Banking —London
- Full-time
- No degree
- Communication skills
- Banking
8d
Senior Support Analyst
MRI Software —London
- Full-time
- SQL
- Communication skills
Market Support Analyst
Aquis Exchange —London
- Weekend availability
- Hybrid work
- Writing skills
- SQL
- Scripting
Quick apply
IT Support Analyst – Client Services & Monitoring
GroupNexus —Hampstead
- Windows
- Computer networking
- Agile
Technology Support Senior Analyst
Bank of America —Bromley
- Full-time
- Customer service
- Analysis skills
- Computer networking
2d
Application Support Analyst - EMEA
Innovative Systems —London
- Full-time
- Spanish
- Computer Science
- English
Quick apply
Clinical Systems Project/ Operational Support Analyst
Hertfordshire Community NHS Trust —Welwyn Garden City
- £39,959 - £48,117 a year
- Full-time
- Analysis skills
- Continuous improvement
- Flexible schedule
5d
3rd Line Support Analyst
Fluidone —Chessington
- £35,000 - £40,000 a year
- Employee assistance programme
Quick apply
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- SQL
- Communication skills
IT Operations Analyst
Mako —London
- Hybrid work
- In-person
- AI
Quick apply
11d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
6d
Senior IT Support Analyst
Lime —London
- Weekend availability
- Hybrid work
- Google Suite
- Travel
- Mentoring
Quick apply

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Junior Technical Operations Analyst

Kroo Bank Ltd
London

Quick apply

Job details

Full-time

Qualifications

Jira
Google Suite
Report generation
Incident management
Stakeholder collaboration
Process improvement
Internal department liaison
Technical support
Change management
Contract renewal support
Multidisciplinary collaboration
Communication skills

Full job description

At Kroo Bank, we’re building the future of banking with modern technology and a culture that values innovation, collaboration, and impact. Unlike traditional banks or outsourcing firms, our engineers shape real products used by thousands of customers every day in the UK.

Be part of the team that keeps the bank running. As part of Technical Operations, you’ll sit at the centre of everything — from incidents and changes to resilience, automation, and supplier operations — giving you a unique, end-to-end view of how a modern bank operates.

Build real experience fast. You won’t be siloed into one area — you’ll gain hands-on exposure across incident management, change processes, operational resilience, business continuity, and automation, developing a well-rounded operational skillset from day one.

Have real impact early. Your work will directly support the stability and performance of services used by thousands of customers across the UK — this isn’t a back-office role, it’s critical to how the bank operates every day.

Learn modern operational tooling. Work with tools like Slack, Jira, Google Workspace, and automation platforms such as Make, helping you build practical, in-demand technical and operational skills.

Develop into a specialist or leader. Whether you want to grow into a senior operational role, specialise in areas like resilience or automation, or move into broader technology or product roles, this role provides a strong foundation and clear progression path.

Work in a highly collaborative environment. You’ll work closely with engineers, product teams, customer operations, and suppliers, building strong relationships and learning how different parts of the business come together.

Be part of a modern, fast-growing bank. Kroo is scaling quickly, which means opportunities to take ownership, improve processes, and shape how operations evolve as we grow.

Maintain and support incident management processes, including documentation, tracking actions, producing reports, and supporting incident reviews.
Support and perform change management administration, including assisting with risk scoring and change scheduling.
Maintain operational documentation, CMDB records, and service information, ensuring accuracy and consistency.
Support operational resilience activities, including maintaining mapping documentation, vulnerability logs, and resilience reporting.
Maintain and update business continuity plans, and support testing activities.
Track supplier management activities, including due diligence, reviews, and contract renewals.
Produce recurring operational reports and support data-driven insights.
Build small automations and contribute to improving manual processes and workflows.
Coordinate with internal teams and suppliers to support operational delivery.
Make routine operational decisions within defined processes and escalate where required.
Manage personal workload effectively and contribute to team objectives.

Requirements

Experience in an operational, technical support, or service environment
Understanding of incident and change management processes
Experience working with tools such as Jira, Slack, Google Workspace or similar
Ability to manage tasks independently and prioritise workload
Strong attention to detail and documentation skills
Good communication skills and ability to work cross-functionally

Desirable

Experience in an operational, technical support, or service environment
Understanding of incident and change management processes
Experience working with tools such as Jira, Slack, Google Workspace or similar
Ability to manage tasks independently and prioritise workload
Strong attention to detail and documentation skills
Good communication skills and ability to work cross-functionally

Quick apply

Refine Your Search

technical support analyst jobs in chiswick, gtl

Junior Technical Operations Analyst

Support Analyst (12 month FTC)

Graduate Trading Support Analyst

Analyst – Desktop Support

Desktop Support Analyst (6 month FTC)

End User Support Analyst

Application Support Analyst

2nd Line Support Analyst

Murex Production Support Analyst

Senior Support Analyst

Market Support Analyst

IT Support Analyst – Client Services & Monitoring

Technology Support Senior Analyst

Application Support Analyst - EMEA

Clinical Systems Project/ Operational Support Analyst

3rd Line Support Analyst

Application Support Analyst

IT Operations Analyst

Operational IT Analyst

Senior IT Support Analyst

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