Leadership development program Work, Jobs in Hillington, Glg (with Salaries)

Training and Development Manager
KwikFit —Bellshill
- £36,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Travel
- Annual leave
- Employee discount
2d
OME Key Account Technology Partner
Thales —Glasgow
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Development Executive - Glasgow
Gallagher —Glasgow
- Full-time
- Business development
- Travel
- Communication skills
Management Trainee - Glasgow
SIXT —Glasgow
- Full-time
- Hospitality
- Sales
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
Marketing Project Manager
Gallagher —Glasgow
- Full-time
- Marketing
- Continuous improvement
- Quality control
Brand Marketing and Thought leadership
The Cigna Group —Glasgow
- Full-time
- Hybrid work
- Writing skills
- Leadership
6d
Clinical Safety Coordinator
Medpace, Inc. —Stirling
- Full-time
- Microsoft Office
- Bachelor's degree
- In-person
- Annual leave
- Work from home
Clinical Risk Management Leader
Gallagher Benefit Services —Houston
- £61,000 - £119,000 a year
- Remote
- Management
- Recruiting
- Acute care experience
Associate Director - Project Planning
AECOM —Glasgow
- Full-time
- Hybrid work
- Sales
- Business development
- Continuous improvement
14d
Head of Planning & Logistics
Thales —Glasgow
- Full-time
- Engineering
- Continuous improvement
- Business
- Annual leave
- Employee assistance programme
Head of Reward
Weir Group —Glasgow
- Full-time
- Remote
- Management
- Data analysis skills
- Analysis skills
12d
Manager, Quality Assurance
Planet DDS —Glasgow
- Computer Science
- Engineering
- Bachelor's degree
- Annual leave
- Referral programme
Lead Technical Program Manager - Risk Technology Engineering & Architecture/Risk Frameworks
JPMorganChase —Glasgow
- Full-time
- Analysis skills
- Agile
- AI
Occupational Health Advisor
Optima Health —Glasgow
- Up to £46,000 a year
- Part-time
- Case management
- Travel
- Paid training
- Annual leave
Senior Environmental Project Manager
WSP —Glasgow
- Part-time
- Hybrid work
- Mentoring
- Flexitime
- Work from home
Executive Director - Accounting & Regulatory Policy
Morgan Stanley —Glasgow
- Full-time
- Communication skills
Night Auditor
Courtyard by Marriott Glasgow Airport —Paisley
- Part-time
- Customer service
- English
- Hotel
- Free parking
- Employee assistance programme
Quick apply
Account Manager
Gallagher —Glasgow
- £67,500 - £117,500 a year
- Full-time
- Analysis skills
- Mentoring
- Leadership
Senior Claims Specialist - Healthcare Professional Liability - Long Term Care
Gallagher Bassett —Houston
- £75,000 - £150,000 a year
- Remote
- Bachelor's degree
13d
Commercial Service Manager/ess
Gallagher —Houston
- Full-time
- Remote
- Bachelor's degree
- Mentoring
4d

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leadership development program jobs near hillington, glg

Training and Development Manager

KwikFit -
Bellshill

Apply Now

Job details

Full-time
£36,000 a year
2 days ago

Benefits

Annual leave
Employee discount

Qualifications

Facilitation
Stakeholder collaboration
Customer service
Stakeholder liaison
Coaching
Project management
Stakeholder coordination
Staff training
LMS
Training & development
Employee engagement
Leadership
Learning and development experience
Analytics
Stakeholder management

Full job description

About us

Everyone knows Kwik Fit for our tyres, but these days we do a whole lot more. Servicing, fleet services, fast-fit – whatever comes our way, our teams have what it takes to get the job done properly. And whilst half of our MOT and service appointments are booked in advance, either online or over the phone, we are still ready to save the day for customers who need us at the drop of a hat. You could say we’ve learnt to expect the unexpected!

That’s what it’s all about for us – being there for customers in their hour of need and delivering friendly service of the highest quality when they need it most. It’s what makes our centres a valued part of their local communities.

And we’re just as dedicated to our staff. With Kwik Fit you’ll be given every opportunity to develop your skills using state-of-the-art equipment and working with some of the biggest brands out there.

Sounds good, doesn’t it? That’s why we say, ‘you can’t get better’.

The role

The overall purpose of this role is to support Kwik Fit in its wider purpose of keeping our customers safe on the road and providing peace of mind motoring.

To lead the design, delivery, and continuous improvement of training and development initiatives across the Customer Experience function. This role ensures that all colleagues are equipped with the knowledge, skills, and behaviours required to deliver exceptional customer service and contribute to the wider Value Creation strategy.

Reporting to the Head of Customer Contact the Training and Development Manager will work closely with operational leaders and subject matter experts to embed a culture of continuous learning, performance excellence, and employee engagement.

In addition, the Training & Development Manager will champion the Customer Experience ‘one team’ and ‘customer first’ culture, working collaboratively across the CX function and with key stakeholders to ensure the highest levels of service are being delivered to the business and our customers.

Location: Hybrid - Duart House & remote working, national travel when required.

Closing date: COB on Wednesday 1st July 2026

Key accountabilities

Lead the Training & Development function within the CX function.
Act as a champion of our HEART approach and A-Z culture, ensuring these principles are consistently embedded into all training content, coaching activity, and colleague development experiences.
Design and implement a comprehensive training strategy aligned with business goals and the Value Creation framework.
Oversee the delivery of onboarding, upskilling, and leadership development programs.
Conduct training needs analysis to identify capability gaps and learning opportunities across teams.
Collaborate with stakeholders to align training with performance data and customer feedback.
Develop and maintain engaging, accessible learning content using a variety of formats (e-learning, workshops, coaching, etc.).
Evaluate training effectiveness through feedback, assessments, and performance metrics.
Support Value Creation initiatives by ensuring teams are equipped to adopt new systems, processes, and technologies.
Champion a learning culture that supports career development, employee retention, and operational excellence.
Ensure compliance with regulatory and internal training requirements.

Skills & experience

Proven experience in training and development within a contact centre or customer service environment.
Strong leadership and coaching skills.
Excellent communication and facilitation abilities.
Analytical mindset with the ability to use data to inform training strategies.
Experience with Learning Management Systems (LMS) and digital learning tools.
Strong stakeholder engagement and project management skills.
Ability to manage multiple priorities in a fast-paced environment.
Passion for people development and continuous improvement.
Creative and adaptable approach to learning design and delivery.

Required Qualifications, Certificates or Licences
CIPD Level 5 (or working towards) or equivalent experience in L&D. (Desirable)

Other

34 days pro rata annual leave including bank holidays
Exclusive discounts at major retailers, restaurants, holidays and much more
Generous staff discounts for you and your family
Award-winning training and development, with fantastic career prospects
Wide range of wellbeing support for you and your family

Job Reference: KF23364

Apply Now

Refine Your Search

leadership development program jobs in hillington, glg

Training and Development Manager

OME Key Account Technology Partner

Development Executive - Glasgow

Management Trainee - Glasgow

Marketing Project Manager

Brand Marketing and Thought leadership

Clinical Safety Coordinator

Clinical Risk Management Leader

Associate Director - Project Planning

Head of Planning & Logistics

Head of Reward

Manager, Quality Assurance

Lead Technical Program Manager - Risk Technology Engineering & Architecture/Risk Frameworks

Occupational Health Advisor

Senior Environmental Project Manager

Executive Director - Accounting & Regulatory Policy

Night Auditor

Account Manager

Senior Claims Specialist - Healthcare Professional Liability - Long Term Care

Commercial Service Manager/ess

I want to receive the latest job alerts for leadership development program in hillington, glg

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