Work from home Work, Jobs in Musselburgh, Eln (with Salaries)

Customer Success Manager
Mindbody —Edinburgh
- Remote
- Customer service
- Bachelor's degree
- No degree
Quick apply
Business Development Assistant (UK wide)
Briggs Marine Contractors Ltd —Dalgety Bay
- £25,000 - £30,000 a year
- Full-time
- Remote
- Databases
- Business development
- Marketing
Quick apply
Chargehand
OCS Group —North Berwick
- £14.85 an hour
- Monday to Friday
- Remote
- Cleaning
- School
Quick apply
UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)
Digital Technology Institute for Development (DTID) —Edinburgh
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Writing skills
Quick apply
Retail Area Support Officer
OCS Group —Edinburgh
- £13.10 an hour
- Weekend availability
- Remote
- Customer service
- Travel
- Conflict management
Quick apply
6d
Software Engineer, Data Infrastructure & Acquisition - Edinburgh, United Kingdom
Speechify —Edinburgh
- Remote
- Doctoral degree
- Computer Science
- Master's degree
3d
Commercial Administration Manager
OCS Group —Loanhead
- Remote
- Contracts
- Communication skills
Quick apply
12d
UK-Pal Consortium Manager
University of Edinburgh —Edinburgh
- Full-time
- Remote
- Annual leave
- Employee discount
9d
Technical Engineer-2nd Line
Redsquid Communications —Glenrothes
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Project Financial Analyst 2
IQVIA —Livingston
- Full-time
- Remote
- Analysis skills
- Bachelor's degree
- Continuous improvement
- Work from home
10d
Nutritionist/ Dietitian Job in Edinburgh
Mantra Care —Edinburgh
- Remote
- Master's degree
- Bachelor's degree
- Flexible schedule
Senior Automation Tester (Python) – Agentic AI & LLM Systems (Hybrid)
Resillion —Edinburgh
- Remote
- Master's degree
- AI
Quick apply
Paid Social Manager
Soar With Us —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Remote
- Communication skills
- Annual leave
- Life insurance
Quick apply
Business Development Director - Aftermarket Services – EMEA (Remote - Europe))
Plexus —Livingston
- Remote
- Research
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Renewable Energy Sales
Aira —Edinburgh
- Remote
- Negotiation
- Annual leave
- Life insurance
Quick apply
Business Development Director - Industrial Sector (Europe) - Remote
Plexus —Livingston
- Remote
- Sales
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
Radio Plugger
Liberty Music PR —Edinburgh
- Remote
- Communication skills
- Negotiation
Quick apply
Project Manager - UK
Mindbody —Edinburgh
- Remote
- Microsoft Powerpoint
- Spanish
- PMP
Quick apply
Junior Salesforce Partner Manager
MaxAccelerate —Edinburgh
- Full-time
- Remote
- Salesforce
Quick apply
CAD Technician
Pell Frischmann —Edinburgh
- Full-time
- Remote
- Civil engineering
- Communication skills

I want to receive the latest job alerts for work from home in musselburgh, eln

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Success Manager

Mindbody -
Edinburgh

Quick apply

Job details

Qualifications

French
Report generation
Client engagement
Customer service
Bachelor's degree
Churn prevention
Customer loyalty building
Organisational skills
Relationship management
Customer interaction
Multidisciplinary collaboration
Communication skills
German
Time management

Full job description

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

JOB FAMILY SUMMARY:

The Customer Success Team is responsible for ensuring customers achieve their desired outcomes with Mindbody by facilitating early software adoption, optimisation recommendations, proactive support, and continuous education. They build strong relationships, monitor customer health, and collect feedback to drive improvements, while also handling upselling, and churn reduction. By fostering customer advocacy and tracking key metrics like NPS and CSAT, the CS team enhances customer satisfaction and loyalty. Ultimately, they play a crucial role in driving long-term business success through improved customer engagement and retention.

JOB SUMMARY:

The Customer Success Manager possesses thorough knowledge of all Mindbody products, setups, and services and works with small and medium-sized (SMB) accounts to maximize customer investment value. They drive software adoption and optimisation for net-new customers, ensuring they are realising value from the Mindbody software from the onset. For tenured customers, CSMs are responsible for monitoring customer health and proactively reaching out to customers to ensure the gain the most value from our tools. Additionally, CSMs identify new opportunities for account growth.

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

Bachelor's Degree or equivalent work experience
Fluent in French required, German, is a big plus!
Three (3) years of relevant work experience in customer success, sales, or account management
Ability to quickly learn the Mindbody platform and translate that knowledge to specific customer needs
Demonstrated ability to foster, develop, and work in cross-functional relationships with a spirit of teamwork and a focus on the delivery of positive customer outcomes
Excellent communication skills, both verbal and written, with the ability to communicate in a clear, concise and understandable manner
Demonstrated ability to respond to questions in groups and one-on-one consultative settings
Ability to handle challenging customer conversations skillfully and tactfully
Excellent time management and organisational skills, ability to prioritise and use time effectively and efficiently
Strong reporting skills with the ability to not only gather the appropriate data but also glean insights to improve the performance of the Customer Success team and our customers
Demonstrated ability to work in ambiguous and changing environments

Have we piqued your curiosity?

Sound like the role for you? We'd love to hear from you! Even if you're not 100% sure about potential fit, we still encourage you to apply. We're looking for the right person, not the perfect series of checkboxes.

The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.

By entering your email and phone number and submitting your application, you consent to receive emails, calls and SMS about your application and other roles at The Company, including by auto-dialer. Message and data rates may apply. Opt-out or text STOP to cancel at any time. If you are a California resident or reside outside the United States then by submitting your application you confirm that you have read, understood, agree and - where applicable - grant your prior, free, informed and express consent for the processing of your personal information, including sensitive personal information, as described in our California Applicant Privacy Notice or International Applicant Privacy Notice (as applicable).

Note: This description outlines key responsibilities but isn't intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.

Quick apply

Refine Your Search

work from home jobs in musselburgh, eln

Customer Success Manager

Business Development Assistant (UK wide)

Chargehand

UNPAID VOLUNTEER - Accounting Officer (UK-based candidates)

Retail Area Support Officer

Software Engineer, Data Infrastructure & Acquisition - Edinburgh, United Kingdom

Commercial Administration Manager

UK-Pal Consortium Manager

Technical Engineer-2nd Line

Project Financial Analyst 2

Nutritionist/ Dietitian Job in Edinburgh

Senior Automation Tester (Python) – Agentic AI & LLM Systems (Hybrid)

Paid Social Manager

Business Development Director - Aftermarket Services – EMEA (Remote - Europe))

Renewable Energy Sales

Business Development Director - Industrial Sector (Europe) - Remote

Radio Plugger

Project Manager - UK

Junior Salesforce Partner Manager

CAD Technician

I want to receive the latest job alerts for work from home in musselburgh, eln

Related Searches

Explore jobs in more locations

JOB FAMILY SUMMARY:

JOB SUMMARY:

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

Have we piqued your curiosity?

Jobseeker tools

Employer Tools

Browse

Stay Connected