Customer experience associate Work, Jobs in Pontefract, Wyk (with Salaries)

Property Assistant
Heylo —Leeds
- £25,000 - £28,000 a year
- Weekend availability
- Microsoft Office
- Maths
- Accounting
Quick apply
Sales Trainee
Convex Services —Sheffield
- £14 - £16 an hour
- Full-time
- CRM software
- Computer literacy
- Data entry
- Free parking
- Paid training
Quick apply
3d
Associate Product Manager
HM Revenue and Customs —Leeds
- £45,544 - £55,157 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Work from home
12d
Invoicing Associate - MAT Cover
Selecta —Castleford
- £26,769 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Supply Chain and Logistics Associate
Paul Smith —York
- £70,000 - £80,000 a year
- Organisational skills
- Leadership
- Communication skills
- Annual leave
- Employee discount
Sales Associate – NYC
Paul Smith —York
- £22 - £27 an hour
- Full-time
- POS
- Communication skills
- Annual leave
- Employee discount
Breakfast Waiter/Waitress
Marriott Leeds —Leeds
- £12.71 an hour
- Part-time
- Serving
- Bar
- Customer service
Quick apply
Business Development Associate (Aero, Defence & Energy)
Element Materials Technology —Rotherham
- Hybrid work
- Microsoft Word
- CRM software
- Business development
- Employee discount
- Referral programme
Team Leader
TK Maxx —Leeds
- Full-time
- Team management
- Employee discount
1d
Retail Sales Advisor - Sheffield
Oak Furnitureland —Sheffield
- £48,246 - £53,279 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Events Team Member
R Line Associates —Sheffield
- £14 - £16 an hour
- Full-time
- Bilingual
- Customer service
- In-person
- Free parking
- Paid training
Quick apply
10h
Store Associate (23522)
Barnardo's —York
- £13.45 an hour
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
4d
Associate Team Leader
Minster Law —Wakefield
- £60,000 - £75,000 a year
- Full-time
- Remote
- Microsoft Word
- Travel
- Training & development
5d
Event Planner
Restaurant Associates —Leeds
- £29,080.40 a year
- Full-time
- Annual leave
- Employee assistance programme
Temporary Sales Associate Part Time - Sheffield
Michael Kors —Sheffield
- £26,000 - £33,500 a year
- Part-time
- Communication skills
- Retail sales
12d
Associate Store Manager - NYC
Paul Smith —York
- £90,000 - £100,000 a year
- Full-time
- Organisational skills
- Retail management
- Annual leave
- Employee discount
Admissions Officer - Grade 6
University of Bradford —Bradford
- £31,236 - £33,951 a year
- Full-time
- Microsoft Word
- Administrative experience
- University
4d
Piercer
Monica Vinader —Leeds
- Customer service
- Travel
- Teaching
Quick apply
Sales Associate
Trek Bicycle Corporation Ltd —Sheffield
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Inventory Control & Quality Assurance Operations Manager
Amazon UK Services Ltd. —Leeds
- Full-time
- Bachelor's degree
- No degree
- Quality control

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customer experience associate jobs near pontefract, wyk

Property Assistant

Heylo -
Leeds

Quick apply

Job details

Full-time
£25,000 - £28,000 a year

Qualifications

Fire safety
GCSE
Microsoft Office
Numeracy
Maths
Accounting
Contracts
IT
Customer support
Budgeting
Property management

Full job description

Our mission and values

Our Purpose

heylo helps aspiring homeowners and renters find a place to call home

Our Mission

Passion for the highest quality service to more and more customers, dedication to working in partnership with housing suppliers successfully and commitment to acting with integrity

Our Vision

To be a leading privately owned residential provider in the UK with a reputation as the most respected and customer-centric

Position:

Job Title: Property Assistant

Department: Property Management Team

Location: Leeds

Reporting to: Senior Property Manager (Estates)

Direct reports: None

Role Purpose

To deliver support to the estate management team for all functions.

Key Responsibilities and Accountabilities

Provide an effective and efficient professional support service to all homeowners living in developments where an estate or block service charge is paid. Ensure that those services are in line with all legal, contractual, regulatory requirements and good and/or best practice intervening where necessary.
Ensure that homeowners are safe in their homes by monitoring performance of managing agents in sourcing key health & safety and fire prevention measures data recommending intervention where necessary.
Maintain and develop relationships with managing agents delivering services to heylo homeowners, ensuring services are being delivered to a high standard and represent value for money. Maintain a register and grading system to assess performance of managing agents.
Review all matters relating to estate and service charges raised by third party managing agents for onward collection from homeowners. Provide robust assessment, inspection and challenge to all budgets and final accounts issued to heylo for payment and onward collection. Monitor and check expenditure to ensure that charges are fair, reasonable, correctly incurred and demanded in a timely manner as required under legislation.
Assist in the void property onboarding process ensuring all properties are inspected, snagging issues resolved and made safe and secure including isolating gas supplies. Ensure all void holding invoices have been issued in the right name and address, recorded in the correct manner and paid punctually.
Assist in preparing all contractual lease responsibilities under the AHP shared ownership lease in respect of issuing microstaircasing notices as well as annual statements of repair funding.
Assist in the preparation of annual rent, service charge, lease administration fee and buildings insurance charges reviews in a timely manner each year.
Assist in the management of the buildings insurance policy for heylo homeowners liaising with brokers, loss adjustors, etc as required. Manage the Hometree contract for insurance backed repairs under the AHP lease requirements.
Assist in ensuring that health & safety trackers and other records are updated in real time.
Provide office management support.

Requirements:

Person Specification Capabilities and Experience

Passes in GCSE English & Maths at grade 4 or above or equivalent or ability to operate at that level. (E)

2 years’ experience of working in a residential property environment. (E)
Demonstrable understanding of residential leases including shared ownership. (D)
Knowledge and/or experience of leasehold/shared ownership and homeowners property service charge regimes. (D)
Working knowledge of the requirements relating to fire safety and health & safety within residential property management. (D)
Associate level member of the IRPM or similar willingness to achieve this Member standard of membership. (D)
Effective communications and presentation skills, both oral and written. (E)
Effective IT skills including property management MIS, MS Office & Zoho Desk. (E)
Good influencing and persuading skills (D)
Good verbal and numerical reasoning skills. (E)
Ability to deal with conflicting priorities. (E)
Ability to work to deadlines and under pressure (E)

Standard Responsibilities

Adopt and comply with Heylo values, policies and procedures, and regulatory frameworks.

No role profile can cover every issue that may arise within the post at various times.

The postholder is expected to carry out other duties from time to time, which are broadly consistent with those described. Duties may be changed, after discussion, to suit the operational requirements of heylo.

Organisational Competencies

We want to make Heylo a great place to work and a great organisation that really delivers for its customers. Our values guide how we work, every day. Everyone within the organisation is expected to demonstrate the following:

Innovation – We will always be striving to improve the quality of our execution to improve our service to our customers and our returns for our business.

Results focused – We enjoy providing affordable housing for highly satisfied customers leading to dynamic growth and sustainable profitability for our business.

Collaboration – We work together as a team and communicate effectively with our partners, customers and stakeholders.

Integrity – We will act with honesty and aim to meet the highest ethical standards in our dealings with our colleagues, customers and stakeholders and in full compliance with our regulatory obligations.

Respect – We support each other and value the contribution and ideas of others.

Other information:

Salary and benefits

Salary: £25,000 - £28,000

Hours of work: Full-time 39 hours per week with the ability to work up to 60 days a year home working. In this role, we expect there to be a degree of travel and flexibility, with some evening and weekend working as necessary.

Holiday: 25 days a year plus English Bank Holidays

For full details of the benefits we offer, see here

Quick apply

Refine Your Search

customer experience associate jobs in pontefract, wyk

Property Assistant

Sales Trainee

Associate Product Manager

Invoicing Associate - MAT Cover

Supply Chain and Logistics Associate

Sales Associate – NYC

Breakfast Waiter/Waitress

Business Development Associate (Aero, Defence & Energy)

Team Leader

Retail Sales Advisor - Sheffield

Events Team Member

Store Associate (23522)

Associate Team Leader

Event Planner

Temporary Sales Associate Part Time - Sheffield

Associate Store Manager - NYC

Admissions Officer - Grade 6

Piercer

Sales Associate

Inventory Control & Quality Assurance Operations Manager

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