Technical support engineer Work, Jobs in Uxbridge, Gtl (with Salaries)

Helpdesk Engineer
KDDI Europe —London
- Up to £32,000 a year
- Full-time
- English
- Master's degree
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Support Engineer, Cinema Support
Dolby —London
- Weekend availability
- Bilingual
- Bachelor's degree
- Travel
4d
Infrastructure Support Engineer
Optoma —Hemel Hempstead
- English
- SharePoint
- Communication skills
3rd Line Support Engineer
Elevate Technology Group —London
- £45,000 - £50,000 a year
- Hybrid work
- Azure
- Computer networking
- SharePoint
Associate Technical Support Engineer
Park Place Technologies —London
- Hybrid work
- Bachelor's degree
- Travel
- Computer networking
Senior Technical Support Engineer
YugabyteDB —London
- Remote
- Linux
5d
System Support Engineer
Hitachi —London
- Full-time
- Presentation skills
- In-person
Technical Support Engineer (US hours)
proventeq —Reading
- Hybrid work
- Databases
- Travel
- SharePoint
Technical Support Engineer
GAP Group —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
Support Engineer I - UK
ExtraHop —London
- £30,000 - £35,000 a year
- Hybrid work
- JavaScript
- Organisational skills
- In-person
- Annual leave
- Employee assistance programme
10d
Technical Support Engineer
Aspen Technology —Reading
- Engineering
- English
- Master's degree
Support Engineer
Palantir Technologies —London
- Full-time
- Travel
- Mentoring
- Computer networking
- Work from home
System Support Engineer
Hitachi Rail —London
- Full-time
- Presentation skills
- In-person
On-site Support Engineer
Node4 —London
- Windows
- Continuous improvement
- In-person
- Employee assistance programme
Quick apply
10d
Sr. Customer Success Engineer, EMEA
Censys —London
- £93,000 - £107,000 a year
- Remote
- Mentoring
- Organisational skills
- Communication skills
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Senior Support Engineer - West Brompton
RM Education Limited —London
- Google Suite
- School
- Time management
5d
Service Desk Engineer (Field)
Charles Square —London
- £42,500 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Onsite Support Engineer
Advania UK —London
- £34,000 - £40,000 a year
- Azure
- Windows
- Analysis skills
Customer Support Engineer
LexisNexis Risk Solutions —London
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount

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technical support engineer jobs near uxbridge, gtl

Helpdesk Engineer

KDDI Europe -
London

Quick apply

Job details

Permanent | Full-time
Up to £32,000 a year
3 days ago

Benefits

Health & wellbeing programme
Private dental insurance
Free flu jabs
Company pension
Free or subsidised travel
Private medical insurance
Life insurance

Qualifications

Microsoft Windows Server
Live chat
Technical troubleshooting
Desktop support
Sales support
Power BI
Report writing
Report generation
Software deployment
Ticket management
English
Microsoft Office Suite
Japanese
Master's degree
Computer hardware
Ticket management systems
Computer networking
Technical writing
Customer interaction
Communication skills
Time management
Mobile devices

Full job description

Job Summary
Deliver technical support and coordination tasks to meet or exceed customer requirements, including project and maintenance work assigned by Line Managers. Ensure all tasks are completed professionally and promptly to maintain a high level of customer satisfaction.

Duties

- Provide 1st and 2nd level troubleshooting and support via email, phone, remote access, onsite visits, and chat tools.

- Manage cases using IT support ticket systems and ensure timely resolution.

- Liaise with vendors until case closure.

- Perform IT administration and implementation in Windows Server environments and MS365 portal.

- Configure IT elements for day-to-day service delivery.

- Prepare and kit PCs, mobile devices, and peripherals.

- Install software on PCs and mobile devices.

- Conduct proof-of-concept and acceptance testing.

- Develop and support workflow automation and applications using Microsoft Power Platform (Power Apps, Power Automate, Power BI).

- Assist with pre-sales and post-sales activities related to helpdesk proposals.

- Plan and design enterprise IT environments.

- Manage project and service delivery schedules.

- Attend customer meetings and maintain strong relationships.

- Ensure secure operations and maintain a tidy environment.

- Document implementation and modifications.

- Prepare detailed reports for customers and management as required.

- Provide temporary or long-term onsite support when necessary.

- Occasional international travel and early shift coverage or out-of-hours support may be required.

- Perform ad hoc tasks assigned by the line manager.

Experience

- Proven customer service experience.

- Familiarity with PC hardware and mobile devices

- Strong knowledge of Microsoft Active Directory and MS365 administration.

- Hands-on experience with Microsoft Power Platform (Power Apps, Power Automate, Power BI). MS PL-400 certification preferred.

- Familiarity with Microsoft Windows 11, Windows Server, MS Office, and antivirus software.

- Certifications in PC, server, network, and ITIL are advantageous.

- Basic knowledge of cloud services (AWS, Azure) and networking (routers, switches, firewalls).

- Business-level written and verbal communication skills in English and Japanese.

- Strong documentation skills (meeting minutes, work procedures, reports).

- Excellent time management, reliability, and customer-focused mindset.

We’re excited to hear from talented individuals who are passionate about telecommunications and innovation. If you’re ready to take the next step in your career, please submit your application at [email protected] (reference 26/17 and 26/18).

We are an equal opportunity employer and welcome applicants from all backgrounds. Applications will be reviewed on a rolling basis, so early submission is encouraged.

Job Types: Full-time, Permanent

Pay: Up to £32,000.00 per year

Benefits:

Company pension
Free flu jabs
Free or subsidised travel
Health & wellbeing programme
Life insurance
Private dental insurance
Private medical insurance

Language:

Japanese (preferred)

Location:

London E1W (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support engineer jobs in uxbridge, gtl

Helpdesk Engineer

Support Engineer, Cinema Support

Infrastructure Support Engineer

3rd Line Support Engineer

Associate Technical Support Engineer

Senior Technical Support Engineer

System Support Engineer

Technical Support Engineer (US hours)