Partnership development assistant Work, Jobs in Chevington, Sfk (with Salaries)

Customer Finance Assistant
Civic Recruitment Limited —Debden
- £16.43 an hour
- Full-time
- Hybrid work
- Organisational skills
- Computer skills
- Communication skills
Quick apply
SEND Hub Teaching Assistant
Unity Schools Partnership —Haverhill
- £18,497 - £25,989 a year
- Part-time
- Experience working with children
- School
Litigation Legal Assistant (Medical Negligence)
Holmes and Hills LLP —Colchester
- Organisational skills
- Communication skills
Assistant Director - Infrastructure
Cambridge Growth Company —Cambridge
- £85,862 - £100,140 a year
- Full-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Construction experience
- Annual leave
- Employee assistance programme
14h
Accounts Assistant
Larking Gowen —Diss
- From £25,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Relief Nursery Practitioner
Busy Bees —Thetford
- £8.50 - £12.75 an hour
- Free parking
- Employee assistance programme
6d
Family Law Partner
Stowe Family Law —Cambridge
- Up to £90,000 a year
- Hybrid work
- Annual leave
- Work from home
Health Advisor - fixed term
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £28,392 - £31,157 a year
- Part-time
- Organisational skills
- Medical terminology
12d
Counter Sales Assistant
BSS —Colchester
- Full-time
- Sales
- Business development
- Computer skills
6d
Early Years Assistant - Cambridge Learning Hub
Bright Horizons —Fulbourn
- £29,432 a year
- Full-time
- Preschool
- Annual leave
Quick apply
Research Assistant (Fixed Term), Renal Organoids, Cambridge-GSK Translational Immunology Collaboration (CG-TIC)
University of Cambridge —Cambridge
- £33,002 - £35,608 a year
- Doctoral degree
- Laboratory experience
- Research
5d
Nursery Practitioner Level 3
Busy Bees —Thetford
- £13.40 an hour
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Employee assistance programme
6d
Casual Cycle Instructor - Level 2
Colchester City Council —Colchester
- £22 an hour
- Customer service
- Experience working with children
- Mentoring
- Employee discount
13d
Early Years Assistant Full Time
Bright Horizons —Cambridge
- From £29,432 a year
- 8 hour shift
- Preschool
- Annual leave
Quick apply
5d
Early Years Assistant - Learning Hub
Bright Horizons —Cambridge
- £29,432 a year
- Full-time
- Experience working with children
- Preschool
- Annual leave
Quick apply
Nursery Deputy Manager - Maternity Cover
Bright Horizons Family Solutions Limited UK —Cambridge
- £36,088 a year
- Full-time
- Experience working with children
- Preschool
- Mentoring
- Annual leave
Quick apply
Early Years Assistant 1:1
Bright Horizons —Cambridge
- £29,432 a year
- Full-time
- Preschool
- Annual leave
Quick apply
Early Years Assistant- Learning Hub
Bright Horizons —Cambridge
- £29,432 a year
- Full-time
- Experience working with children
- Preschool
- Annual leave
Quick apply
Assistant Nursery Manager
Busy Bees —Oakington
- £35,089.40 a year
- Full-time
- Supervising experience
- Mentoring
- Recruiting
- Free parking
- Employee assistance programme
Nursery Deputy Manager
Bright Horizons —Cambridge
- From £34,695 a year
- Full-time
- Experience working with children
- Preschool
- Mentoring
- Annual leave
Quick apply
6d

I want to receive the latest job alerts for partnership development assistant in chevington, sfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Finance Assistant

Civic Recruitment Limited
Debden

Quick apply

Job details

Full-time
£16.43 an hour

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Stakeholder collaboration
Stakeholder liaison
GCSE
UK GDPR
Administrative support experience
Filing
Internal department liaison
Microsoft Office Suite
Organisational skills
Computer skills
Customer support
NVQ
Customer interaction
Communication skills

Full job description

3 months contract with a Local Authority

Job Title: Customer Finance Assistant

Job Purpose

The Customer Finance Officer is responsible for providing high-quality administrative and financial support to the Adult Social Care Customer Finance Team. The post holder will manage customer enquiries relating to care charges, invoices, homecare and residential services, ensuring that service users, families, providers, and internal colleagues receive timely and accurate information.

The role involves handling telephone and email enquiries, processing financial adjustments, maintaining accurate records and databases, supporting billing processes, and assisting service users in understanding Adult Social Care charging arrangements. The post holder will work as part of a busy finance team to ensure efficient and customer-focused service delivery.

Key Responsibilities

Customer Service and Enquiries

Manage and respond to incoming email enquiries received through Customer Finance generic mailboxes.
Answer incoming telephone calls relating to Adult Social Care invoices, care charges, homecare, and residential care queries.
Provide clear, accurate, and professional advice regarding customer finance matters.
Assist service users, families, carers, and representatives in understanding charging policies and procedures.
Escalate complex queries to the appropriate team or manager where necessary.

Financial Administration

Calculate invoices, credits, adjustments, and financial amendments within the relevant financial systems.
Process adjustments for care services not delivered and ensure billing records are accurate.
Complete and maintain care registers to support accurate customer invoicing.
Monitor financial transactions and identify discrepancies for investigation.
Ensure financial records are maintained accurately and updated promptly.

Database and Records Management

Assist in maintaining, updating, and monitoring databases and electronic records relating to customer accounts and service provision.
Ensure all information is recorded accurately and complies with data protection and confidentiality requirements.
Maintain audit trails and supporting documentation for financial transactions.

Liaison and Partnership Working

Liaise with colleagues across Adult Social Care, service providers, and other departments to resolve customer queries efficiently.
Work closely with finance colleagues to ensure timely processing of billing and financial adjustments.
Support effective communication between operational teams and the Customer Finance Team.

Administrative Support

Provide general administrative support to the Customer Finance Team.
Act as an administrative point of contact for customer finance enquiries.
Assist with document management, filing, correspondence, and data entry tasks.
Support team projects and service improvement initiatives as required.

Compliance and Quality

Ensure compliance with organisational policies, financial procedures, and data protection regulations.
Maintain confidentiality of sensitive financial and personal information.
Contribute to delivering high levels of customer service and continuous improvement.

General Duties

Participate in team meetings, training sessions, and development activities.
Work collaboratively within a team environment to meet service objectives.
Undertake any other duties appropriate to the level of the post.

Essential Qualifications

Educated to GCSE level (or equivalent), including English and Mathematics.
NVQ Level 2 or equivalent qualification in Business Administration, Customer Service, Finance, or a related field (desirable).

Essential Experience

Experience of working in an administrative, customer service, finance, or office-based environment.
Experience handling high volumes of telephone and email enquiries.
Experience maintaining accurate records and databases.
Experience working with financial information, invoices, billing processes, or payment enquiries.
Experience providing support to customers and resolving enquiries effectively.

Essential Skills and Knowledge

Excellent verbal and written communication skills.
Strong customer service and interpersonal skills.
Good numerical skills with the ability to calculate invoices and adjustments accurately.
Ability to manage a busy workload and prioritise tasks effectively.
Strong attention to detail and accuracy.
Good organisational and administrative skills.
Ability to work independently and as part of a large team.
Proficient in Microsoft Office applications, including Outlook, Word, and Excel.
Ability to learn and use financial and case management systems.
Understanding of confidentiality, GDPR, and data protection requirements.

Desirable Experience

Experience working within Adult Social Care, Local Government, Health Services, or a Customer Finance environment.
Familiarity with social care charging policies and billing processes.
Experience processing financial adjustments and maintaining financial records.
Experience working with care providers, service users, or vulnerable adults.

Personal Attributes

Professional and customer-focused approach.
Reliable, adaptable, and able to work under pressure.
Positive team player with a proactive attitude.
Ability to build effective working relationships with colleagues and stakeholders.
Commitment to delivering accurate, high-quality work and excellent customer service.

Key Outcomes

The successful post holder will:

Ensure customer finance enquiries are managed efficiently and professionally.
Support the delivery of accurate Adult Social Care billing and charging processes.
Maintain accurate financial records and databases.
Provide excellent administrative and customer service support.
Contribute to the smooth operation of the Customer Finance Team and positive outcomes for service users.

Copilot said:

Additional Information

Rate: £16.43 per hour (Limited/Umbrella)
Location: Civic Offices, New Road, Grays, Essex, RM17 6SL
Hours: 37 hours per week
Work Pattern: Hybrid working – 2 days per week in the office. During the training period, attendance in the office is required 5 days per week.
Experience in customer service, administration, or finance is desirable.
Strong communication, IT, and organisational skills are essential.
Knowledge of Adult Social Care charging processes is desirable but not essential as training will be provided.
Payment Schedule: Bi-weekly
Start Date: Immediate start available

Quick apply

Refine Your Search

partnership development assistant jobs in chevington, sfk

Customer Finance Assistant

SEND Hub Teaching Assistant

Litigation Legal Assistant (Medical Negligence)

Assistant Director - Infrastructure

Accounts Assistant

Relief Nursery Practitioner

Family Law Partner

Health Advisor - fixed term

Counter Sales Assistant

Early Years Assistant - Cambridge Learning Hub

Research Assistant (Fixed Term), Renal Organoids, Cambridge-GSK Translational Immunology Collaboration (CG-TIC)

Nursery Practitioner Level 3

Casual Cycle Instructor - Level 2

Early Years Assistant Full Time

Early Years Assistant - Learning Hub

Nursery Deputy Manager - Maternity Cover

Early Years Assistant 1:1

Early Years Assistant- Learning Hub

Assistant Nursery Manager

Nursery Deputy Manager

I want to receive the latest job alerts for partnership development assistant in chevington, sfk

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected