Technical support occupations Work, Jobs in Harthill, Nlk (with Salaries)

Group Technical Specialist
Peak Scientific —Glasgow
- Continuous improvement
- Training & development
- Communication skills
Customer Technical Support Engineer
Motorola Solutions —Edinburgh
- Full-time
- Hybrid work
- Travel
- Computer networking
- No travel
- Employee stock purchase plan
- Employee assistance programme
4d
ICT Network Services Technician
Lothian Valuation Joint Board —Edinburgh
- £35,183 - £38,540 a year
13d
Technical Business Support Consultant
Northern Marine Group —Glasgow
- Business
- Communication skills
Application Support Engineer
Barclays —Glasgow
- Banking
Desktop Admin II - 12 Month FTC
Plexus —Livingston
- Computer literacy
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
IT Service Desk Analyst - Edinburgh
Anderson Strathern LLP —Edinburgh
- Full-time
- Windows
- Microsoft Office
- Travel
- Life insurance
- Referral programme
Quick apply
Service Desk Analyst
Ingenico —Dalgety Bay
- 8 hour shift
- Computer literacy
- Quick service & fast food restaurant
- Computer skills
- Free parking
14d
IT Service Desk Analyst - Edinburgh
Anderson Strathern —Edinburgh
- Windows
- Microsoft Office
- Travel
Service Desk Engineer
Waterstons Ltd —Glasgow
- £28,000 - £32,000 a year
- Weekend availability
- Hybrid work
- Continuous improvement
- Employee assistance programme
- Sick pay
IT Field Engineer - Scotland
T-Tech —Glasgow
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
6d
IT Support Apprentice
QA Apprenticeships —Hamilton
- £16,000 - £18,000 a year
- Monday to Friday
- Employee assistance programme
- Employee discount
IT Support Apprentice
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
IT Desktop Support Technician - 12 Month FTC
Merck KGaA —Glasgow
- Laboratory experience
- SharePoint
6d
IT Support Apprenticeship
Texaport —Edinburgh
- £25,000 a year
- Computer literacy
- Computer skills
- Communication skills
Quick apply
Powered Access Customer Support Engineer
Nationwide Platforms —Motherwell
- £33,000 a year
- Monday to Friday
- Computer literacy
- Computer skills
- Mechanical knowledge
- Employee discount
ITS Support Engineer I, IT Services
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Computer Science
- English
- Analysis skills
6d
F&C 5207 - G1 IT Support Services Assistant (607529) - 5207
South Lanarkshire —Hamilton
- £25,183 - £27,063 a year
- Computer literacy
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
10d
Service Desk Engineer
Trainline —Edinburgh
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Agile
1st Line Support Analyst
DataVita —High Blantyre
- Computer networking
- Communication skills
- Annual leave
Quick apply
16h

I want to receive the latest job alerts for technical support occupations in harthill, nlk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near harthill, nlk

Group Technical Specialist

Peak Scientific -
Glasgow

Apply Now

Job details

Qualifications

Technical troubleshooting
Stakeholder collaboration
Ticket management
Internal department liaison
Technical support
Continuous improvement
Multidisciplinary collaboration
Training & development
Learning and development experience
Communication skills
Analytics

Full job description

Group Technical Specialist

Location:, Peak International Group HQ- Inchinnan, Renfrew

Are you an experienced technical service professional with a passion for problem-solving, knowledge sharing and improving service performance? We are looking for a Group Technical Specialist to join our Group Technical team and play a key role in supporting our regional service teams globally.

In this role, you will act as an important link between Global Service, Group Technical and the Training function. You will use field insight, ticket data and service trends to identify training priorities, capability gaps and opportunities to improve first-time-fix performance and overall service excellence.

The Role

As Group Technical Specialist, you will support the delivery of consistent, high-quality technical support across Peak Scientific, Noblegen Cryogenics and Peak Gas Generation, acting as a key contact for regional service teams. You will provide technical guidance on escalations and regional service issues, helping teams achieve timely and effective resolutions.

You will work closely with teams across Technology, Quality, Manufacturing Engineering and regional Service to ensure service requirements are understood and represented. You will also contribute to service readiness activity for new product introductions, engineering changes and product improvement initiatives.

A key part of the role will be translating technical insights into practical learning requirements. You will help ensure training content reflects current field issues, engineering changes, product improvements and service best practice, while supporting the creation and continuous improvement of product and fault-finding training for Field Service Engineers, Technical Support teams and regional trainers.

Key Responsibilities

Support the Group Technical function in delivering consistent, high-quality technical support across the business.
Provide technical guidance on escalations and regional service issues to help drive timely and effective resolution.
Analyse ticket data, field feedback and service trends to identify repeat issues, escalation themes, knowledge gaps and improvement opportunities.
Translate technical insight into targeted training priorities, learning requirements and capability improvement actions.
Support the development and continuous improvement of product and fault-finding training.
Help reduce repeat escalations and avoidable service visits through focused technical learning interventions.
Work cross-functionally with internal teams to support service readiness, product improvements and continuous improvement initiatives.
Operate in a closed-loop manner, ensuring actions are tracked, updates are communicated and improvements are completed effectively.

About You

We are looking for someone with experience in technical service, field service, technical support, technical training or a similar product-focused technical role. You will have a strong mechanical and electrical technical understanding, with the ability to support troubleshooting and fault diagnosis.

You should be comfortable interpreting technical schematics, service data, failure trends and engineering information. Knowledge of pressurised systems, pneumatics, gas generation or analytical instrumentation would be advantageous, as would experience supporting or delivering technical training or knowledge transfer.

Key Skills

Strong technical problem-solving and fault-finding capability.
Ability to convert technical issues into clear, practical learning requirements.
Excellent communication skills, with the ability to explain technical information clearly to different audiences.
Strong cross-functional collaboration skills and the ability to work effectively across departments.
Analytical approach to identifying repeat themes, knowledge gaps and improvement opportunities.
Ability to prioritise workload across tickets, escalations and training improvement priorities.

Our values

Put Customer First, keep customer needs at the heart of every decision and action

Be Innovative, always curious and open to new ideas and better ways of doing things

Stay Agile, be responsive and make timely, considered and well-informed decisions taking accountability for the outcomes

Always Respectful, kind and supportive, always look for the best in each other and strive to help one another do a better job

Show Pride & Passion, be proud about what we do and enjoy our work

Peak Scientific is an equal opportunity employer and does not discriminate on the basis of race, color, religion or creed, national or ethnic origin, gender, sexual orientation, genetic background, age, disability, military service, or any category protected under applicable law in its hiring, employment or other programs and activities.

Apply Now

Refine Your Search

technical support occupations jobs in harthill, nlk

Group Technical Specialist

Customer Technical Support Engineer

ICT Network Services Technician

Technical Business Support Consultant

Application Support Engineer

Desktop Admin II - 12 Month FTC

IT Service Desk Analyst - Edinburgh

Service Desk Analyst

IT Service Desk Analyst - Edinburgh

Service Desk Engineer

IT Field Engineer - Scotland

IT Support Apprentice

IT Support Apprentice

IT Desktop Support Technician - 12 Month FTC

IT Support Apprenticeship

Powered Access Customer Support Engineer

ITS Support Engineer I, IT Services

F&C 5207 - G1 IT Support Services Assistant (607529) - 5207

Service Desk Engineer

1st Line Support Analyst

I want to receive the latest job alerts for technical support occupations in harthill, nlk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected