Customer representative Work, Jobs in Easingwold, Nyk (with Salaries)

Technical Services Delivery Manager - Deputy FM
Mitie —York
- Continuous improvement
- Team management
- Computer skills
6d
Territory Business Manager
IQVIA —York
- Full-time
- Bachelor's degree
- Analytics
- Annual leave
Director of Transactional Finance
Talon Outdoor —York
- £150,000 - £175,000 a year
- Bachelor's degree
- Organisational skills
- Leadership
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Selby
- £3,800 a month
- Full-time
Quick apply
Head of Sales
Corpay —Knaresborough
- Full-time
- Hybrid work
- Business development
- Recruiting
- Leadership
- Life insurance
Performance and Continuous Improvement Lead
Amey Ltd —York
- Full-time
- Continuous improvement
- Travel
- Mentoring
- Employee discount
Quick apply
Business Operations Manager
Anaplan —York
- Microsoft Powerpoint
- PMP
- Continuous improvement
Quick apply
Multi Drop Delivery Driver - Wetherby
Cencora —Wetherby
- £26,676 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
6d
Business Development Executive (NAMSA Talent Building Community)
North American Science Associates, LLC. —Selby
- £83,500 - £162,900 a year
- Marketing
- Salesforce
- English
Quick apply
12h
National Rental Driver
NRG Riverside —Leeds
- £36,050 a year
- Overtime
- Customer service
- Free parking
- Annual leave
Quick apply
NHS Patient Services Coordinator
The LivingCare Group —Leeds
- £13.00 - £13.31 an hour
- Full-time
- Organisational skills
- IT
- Free parking
- Employee assistance programme
Health and Safety Lead
Hiscox —York
- Full-time
- Hybrid work
Staff Manager
First Bus —York
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Employee assistance programme
- Employee discount
2d
Field Engineer
Authentix, Inc. —York
- £25,000 - £50,000 a year
- Weekend availability
- Maintenance
- Analysis skills
- Bachelor's degree
Quick apply
Business Operations Manager - Product, Data Insights & Reporting
Anaplan —York
- Team management
- Agile
- Communication skills
Quick apply
SALES EXECUTIVE
Verisure Services (UK) Limited —Selby
- £3,800 - £6,000 a month
- Full-time
Quick apply
Security Print Sales Director
Authentix, Inc. —York
- Full-time
- CRM software
- Marketing
- Engineering
Quick apply
Sales Associate - York (32 hours per week)
GANT —York
- Part-time
- Sales
- Customer service
- Communication skills
Quick apply
17h
Deputy Cleaning Manager - Harrogate
Chartwells —Harrogate
- £28,840.10 a year
- Customer service
- Continuous improvement
- Organisational skills
Technical Specialist Engineer
Arcus FM —Sand Hutton
- £48,000 a year
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
- Annual leave
Quick apply

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customer representative jobs near easingwold, nyk

Technical Services Delivery Manager - Deputy FM

Mitie -
York

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Job details

Permanent
6 days ago

Qualifications

Fiscal management
Building fabric maintenance
Stakeholder collaboration
Stakeholder liaison
Facilities management
Continuous improvement
Continuous improvement cycles oversight
Team management
Partnership building
Overseeing budgeting and forecasting
Operational strategy development
Computer skills
Budgeting

Full job description

Objectives
To provide operational management of Facilities Management Delivery across the Prison, ensuring consistently high standards of service delivery, compliance, and customer satisfaction.
To deliver innovation, continuous improvement, and best practice in FM service operations, in collaboration with the Mitie Centres of Excellence and other relevant stakeholders.
To oversee the performance and development of service delivery teams, ensuring effective resource management and adherence to budgetary constraints
To deputise for the Head of FM as requested
Responsibilities

Provide strong leadership and governance for the delivery of Hard and Soft services including mechanical, electrical, plumbing, fabric and cleaning/Stores function.
Develop a maintenance and repair stragety to optimise the life of HMP Millsike assets with sistainability at the heart aligned to ISO5001
Provide oversight, governance and input into the asset forward maintenance plan, build and maintain strong relationships with key stakeholders, including the Client, Internal, and supply chain partners.
Provide leadership, direction, and support to service delivery teams, fostering a culture of high performance, collaboration, and continuous improvement across the Site.
Ensure contract requirements and CDIs are consistently met, and that service delivery exceeds expectations.
Develop, implement, and monitor service delivery plans, policies, and procedures across the region, aligning with the Client's property strategies and objectives.
Proactively identify and implement service improvements, cost efficiencies, and innovative solutions to enhance service delivery and customer experience.
Lead and oversee the Facilities Management Department, ensuring compliance with all relevant legislation, regulations, and best practice through their direct reports.
Collaborate with Strategic Partners in providing FM spaces for Prisoners to work alongside and support both the FM delivery and their rehabilitation and preparedness for release.
Monitor and analyse service response times, customer feedback, and other performance data to identify trends and areas for improvement.
Manage the financial requirements and monitor performance against set budgets, ensuring cost-effective service delivery
Effectively resource the team and take a proactive approach through business forecasting.
Is the operational focal point for any escalated service issues, responsible for resolving them promptly and professionally to ensure minimal disruption to the Client's operations.
Participate in and proactiviely engage in audits and inspections, ensuring compliance with all requirements and implementing corrective actions as needed.
Working closely wth the Head of Sustainabilty and the Prison Senior Leadership Team for a joined up apporach to the safe, decent and secure prison.
Adhere to security procedures and protocols relevant to the specific prison or probation setting.
Be vigilant and report any suspicious activity or security concerns to the appropriate authorities.

Competencies

Experienced in building services maintenance, via apprenticeship or equivalent training, the Candidate must hold an appropriate Engineering qualification
Must possess a Health & Safety qualification, such as IOSH (Essential) or NEBOSH (Desirable)
Membership in a relevant industry body (e.g., IWFM, CMI, or Tech/CMIOSH) is required
Working knowledge of SFG20 Maintenance Task Schedules
Ability to manage and prioritise multiple tasks and projects effectively.
Extensive experience in Hard FM Services Delivery and soft services management.
Excellent leadership, communication, interpersonal, and problem-solving skills.
Experience managing teams along with HR issues including recruitment, employee relations, staff development, and absence management.
Proven ability to develop, implement, and monitor service delivery plans, policies, and procedures.
Strong understanding of relevant legislation, regulations, and industry best practices.
Provide leadership and governance for the delivery of all hard servcies including mechanial, electrical, plumbing and fabric maintenance
Effective Financial management and budgeting skills.
Proficiency in relevant IT systems and software.

Contract Stakeholders
The role holder will collaborate and engage with the following stakeholders:

Primary Stakeholders: FM Departmental Supervisors and FM staff, Contractors, Custodial Managers, On-site Strategic Partners, Helpdesk Co-Ordinators, APOM, Prisoners.
Secondary stakeholders: Prison Director and other SLT Members, Other Mitie Colleagues including Projects, Other Client Representatives. Head of Sustainability, Client Controller, Inspectors and visitors to site.

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Refine Your Search

customer representative jobs in easingwold, nyk

Technical Services Delivery Manager - Deputy FM

Territory Business Manager

Director of Transactional Finance

JUNIOR SALES CONSULTANT

Head of Sales

Performance and Continuous Improvement Lead

Business Operations Manager

Multi Drop Delivery Driver - Wetherby

Business Development Executive (NAMSA Talent Building Community)

National Rental Driver

NHS Patient Services Coordinator

Health and Safety Lead

Staff Manager

Field Engineer

Business Operations Manager - Product, Data Insights & Reporting

SALES EXECUTIVE

Security Print Sales Director

Sales Associate - York (32 hours per week)

Deputy Cleaning Manager - Harrogate

Technical Specialist Engineer

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